Customer service needs some further training.
Really nice modern and clean no frills hotel. Don’t expect to be able to park anywhere near if you have lots of baggage! Great location. Right in the centre close to the cathedral. I had no issues with noise. Check in and out was straightforward. Would stay again.
susan.friendsMay 13, 2024 Good location, Stephanie, the receptionist who helped us was excellent. Great information and suggestions.
Great location in center. Nothing fancy.
Nice friendly staff.
Stay was good contacted out of hrs reception to ask for invoices gave them my details but have not received them I require these documents forwarding to me
Very closed to main center and walkable friendly
Good location, friendly and helpful staff. The amenities were very basic, which was fine. BUT the bed was extremely uncomfortable and we could feel the spring in the mattress. Needless to say, it was a very restless night and we woke up with a lot of pain.
Excelent services! Great place
Excellent area for tourists. Very special.
I’ve written to you earlier. The hotel was hard to find, inaccessible by car, and the check in was with a offsite intercom. The rooms may have been fine, but we tried to cancel when we asked to hold up our passports to a camera. I want my money back Hotels.com!
Really loved this place. Perfect location, great size room, the reception staff were friendly and helpful, it was quiet and a great price.
Location, location, location. In the town centre, just metres away from the cathedral
Situated right in the middle of the action.
Parking was about 300 mtr away but discounted for staying at this hotel. The hotel is situated right in the middle of the old town and a stones throw from the huge cathedral (listed as world heritage site) and other must see sights.
We needed health forms printed off which was no problem at all, the staff was very helpful.
The rooms are clean and comfortable and a lift services all floors.
Would I stay here again? most certainly!
Great bars and restaurants within easy walk of the hotel.
small but comfortable and very well located.
The hotel looks more like hostal, the rooms are small but comfortables. location is very well.
Perfect location and very clean. If I ever have to stay again overnight in Burgos, I'd definitely come back to this hotel. Public parking available very close.
natasha.friendsOct 22, 2019 excellent location, friendly staff, good inexpensive breakfast
Clean and centrally located, and extremely helpful staff.
