Staff was wonderful, however the room was extremely small, hot water didn't last long enough to complete my shower, and it was noisy from outside.
Location is great. A lot of nightlife around. It was noisy outside. Very small room
Upon our arrival we received a friendly welcome and were able to leave our bags as we were a couple hours earlier than check in. All staff working the front desk were very friendly and attentive making us always feel welcome. We stayed in the room with the terrace and enjoyed the extra space throughout our stay (just make sure you can climb stairs!). Very clean, great location, would recommend.
orfislandis.familyOct 26, 2024 The most important, there are not words to describe the excellent service they offer, that’s amazing!!
Staff is very kind, they help with luggage and getting set at your room!
Me and my 11 year old son had a fantastic stay here , the location is really good everything is close by , the staff at the reception is so sweet amazing people, I even extended my stay for an extra night they helped me out right away gave me a different room and also write me a cute welcome note , I would definitely stay here again !
Great location and friendly 24hr reception
marla.partnerOct 12, 2024 Had a great stay. Super comfortable bed, quiet, and well located. The woman at the front desk was so sweet and accommodating as well.
Cleanliness and very good use of space for a small room made our stay comfortable. Something that we were not expecting was the place not to have an elevator, hence, going up with our luggage was a workout to say the least. However, our very kind hostess offered to help us with our luggage so collectively, we worked out together. Our overall experience was very good.
andrea.familyOct 03, 2024 The staff was very thoughtful and friendly.
This is in an excellent location about 3 mins walk from Metro. Situation on a quietish laneway that still has a nice flow of people through it to give you the big city feel. It's a small pensione type hotel (no lift for those who need on) with only half a dozen rooms each floor, meaning there isn't a lot of internal noise. Reception was always super friendly and very helpful. Rooms are smallish but still of a good size, the bed is firm and comfy, and while there is limited hanging/storage it was definitely enough for one person or two with not too much luggage. The bathroom was of ample size and well set up with good water pressure. A small juliet balcony give you a nice outlook onto the street with double closing doors to help keep the room really quiet from outside noise. On the downside but not unusual for smaller hotels in Spain, there is no safe or fridge and only spanish TV but extras are avaialble (for free) on request - eg kettle, small desk for room, iron etc It seems good value for money compared to Barcelona and Valenica. Would definitely stay again.
Small, cute and very clean hotel. The receptionists are very nice, friendly and helpful with everything. The receptionists brought anything that’s missing in the room immediately when asked. No elevator because its an old building but the staff helps with everything. We really liked this hotel and definitely recommend it.
This hotel is a wonderful place to stay. The staff is amazing and the location is very good. I would stay here again in a heartbeat. When I come back to Madrid, I will stay here.
kayla.partnerSep 27, 2024 Staff were excellent, very friendly. Great location and close to the metro line. Neighbours were a bit noisy at night.
Staff were fantastic and really friendly, offered alot of info about the city and things to do. My room was at the top which did have alot of steps but very worth it, the terrace was amazing. Felt really comfortable staying there as a solo female and would really recommend. Location is great, was able to walk to all areas of the city
Nice hotel, well maintained
Great location , we feel very comfortable they . The staff is great.
Considering staff friendliness standards, I would use this place as the model. Here they use almost forgotten way of turning keys to desk when leaving and 24/7 attendant on duty. And there is no waiting or not being greeted. They simply the best. Everything in the room is small which may be issue for some but not in our case. Everything is clean and functioning. Extremely convenient location close to everything. One thing to mention - it stairs, no elevator. Not at all bothered us but may be considered. As for us, will definitely come back upon next visit.
Great experience and customer service. Very quiet place.
Easy. Convenient. Close to everything. Junior suite was nice. Staff was excellent and helpful.
