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Review Of Dreams Jardin Tropical Resort & Spa0123401234

Costa Adeje, Tenerife

    User Ratings & Reviews

    Important information that you need to know before you book!

    Guest Reviews

    Good Hotel but poor Housekeeping and Service

    Rated 2.0 by Niraj . Family Traveller . Dec 29, 2017

    Nice property with a good feel. However service levels and general housekeeping standards are a let down. We checked in. Parking attendant was most unhelpful. Even when we walked inside to check availability he refused to allow us in claiming there was no vacant slot. And refused to come to with us to confirm the same. Room issues : rooms 170 and 172. In one room, no seating sofa, locks not working on both main door and second door leading to veranda. Curtain was broken. Toilet seat cover broken. No kettle for hot water. Second room no kettle, Phone not working and general hygiene low. Despite repeated complaints to the reception, issues remained unresolved. They offered another room on second day which was in another section of the hotel. Breakfast was good. In general disappointed. Could have been a good experience but for the issues above. Location is good. Niraj Mortal

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    Excellent property

    Rated 5.0 by Rohit . Couple Traveller . Nov 04, 2017

    Excellent location.. Friendly staff.. Midway between plays the la America and playa deque beach.. Lavish property worth every penny.. Must stay place in Tenerife.. Would love to come back and stay again.

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