City Seasons Al Hamra

This was my second stay in this City Seasons Al Hamra. Booked 3 rooms for 6 peoples. Everything went well except there was a rude call from reception some 5 hrs after checking out the City Seasons Al Hamra. They were claiming that we forgot 2 bags & they will have to charge me for keeping those bags in the room & thus occupying it. I asked for photos of the bags but City Seasons Al Hamra staff denied. However, after checking with my entire group, i clarified that bags were not our & subsequently, City Seasons Al Hamra also confirmed that bags belongs to another customer. Point is City Seasons Al Hamra staff shall confirm first before alleging & asking for charges. It was very unprofessional approach, hope City Seasons Al Hamra management will teach some behavioral lessons to their front desk staff.

They gave me an upgraded room during my checkin. The room was more spacious than expected, and furnitures are more than enough. Usually City Seasons Al Hamras provide 2x500 ml water/ day with refreshments, but city seasons provided 2x1. 5 litre bottles per day. House keeping is good during our stay but when we entered the room it was little dusty. The location of this City Seasons Al Hamra is great. The electra street opp to this City Seasons Al Hamra have lot of good south indian restaurants. And for shopping greenhouse, wearmart, redtag, 1 to 10 dirhams shops available within 500 metres. The only horrible thing we faced is bathroom. The valves were broken and due to maintenance they couldn’t provide hot water for two days, they must have standby for alternate use.

The City Seasons Al Hamra seems to be located at the city centre. The City Seasons Al Hamra building, from the looks new and the junior suite room was well accommodating for my family of 4. I had chosen the king bed and junior suite. There are nearby super markets and other stores. The breakfast spread was good with a lot of variety for both vegetarian and non vegetarian. Food quality was also decent. The City Seasons Al Hamra staff was always greeting with a smile. Overall recommended for booking without second thoughts.

Very polite and helpful staff, made our stay very happy and pleasant. Arnab helped us with best options for vegetarian City Seasons Al Hamras. I got a free upgrade from junior suite room to a family room that was so nice of city seasons team i would certainly be back here when in abu dhabi, i will recommend this to anyone. Staff at front desk helped with getting transportation details. Food i did not try as i was outside during my bf, lunch and dinner thanks again

I booked it at last moment and my decision was best. The person on reception ibrahim was very helpful and polite. He offered us early check in. Along with the upgrade room with no extra cost. Room was big, clean and very comfortable. Valet parking was available that was also a plus. Hotel was at a prime location with lots of cafes and restaurants near by. Overall excellent experience.

Location is good because of taxi is frequently available in front of City Seasons Al Hamra and very less items are available in indian food and same provided food quality is average only. Dinning and vehicle parkings are good and room cleaning service is good. However, we have to ask drinking water every day due to limited bottles only provided and al others facilities are excellent.

I stayed here for a week in january and loved the ambience. So booked again to show off my family. Starting from the check in they gave me a beautiful room with great view. Variety of food. Taste, hygiene, the staffs in the dinning are world class. The place is very convenient. Full of hustle and bustle. A walk to the corniche or food or shopping. Everything in arms distance

Got excellent facilities and service. The City Seasons Al Hamra's location couldn't have been better. Situated in the heart of the city, it was within walking distance of many attractions, restaurants, and shops. Despite its central location, the City Seasons Al Hamra felt like a tranquil oasis, providing a peaceful retreat from the hustle and bustle of the city.

The room initially allotted was terribly small and the noon+eve staff sounded monotonous n unconcerned. Also the smart key was not working even after multiple complaints. Post dinner around 11 pm, we met john, helpful n courteous. He made our trip n stay pleasant and gave us a better room, key issue sorted n we left as happy customers

Dear roshan, night reception, i extend my heartfelt thanks for the outstanding service provided during my stay at the City Seasons Al Hamra. Roshan's professionalism and helpfulness were truly appreciated. The positive impact on my experience was evident, and i'm grateful for the excellent service. Kind regards, mourad

The experience was excellent except that no towel ready in our room, had to call housekeeping for the towel, usuaaly in other City Seasons Al Hamras towels are always ready once you are in your room. Otherwise, we had a nice stay in your City Seasons Al Hamra definitely we will comeback again.

City seasons al hamara was really good City Seasons Al Hamra by point of view of easy checkin and easiest checkout and room was beautifully cleaned, all items like tea coffe and bathroom was perfect, but only issue was it was having smell of smoke or drug or cigrattes everywhere. Rest was good

Good stay rooms very clean and neat

Its perfect place to stay when you are planning to move around the city as everything is accessible you could even move just by walking around.

Stayed in junior suite, well cleaned and spacious room for 2. My suggestion should regular maintenance for ac thermostat and other electrical appliances should be done.

No slippers inside the room and tissue box already used, only few tissues inside except this all environment is good

It's nice staying with good services and hospitality staff with good location on downtown and good furniture and clean rooms

The staff in the receiving area is very helpful! no hustle check in and check out special thanks from our family lousana and ahmed from assisting us.

It’s excellent, go to mr. Ha-bib he will support you. I recommend the City Seasons Al Hamra.

the city season is very good location for abu dhabi downtown there is the everything near by very good location then there is a you can found everything there ctc just stop very good corporate everything under control very good. Welcome

Had a very pleasant stay and the staff is very friendly and helpful. Located in the city where everything is easily accessible.

Location and service very good rooms are clean and comfortable staffs are behaving good and proper response

Location is excellent. Close to several indian restaurants and supermarkets. Abu dhabi mall and corniche are just walking distance away

Amazing City Seasons Al Hamra and the best

The receptionist are so helpful, awesome customer care!

Location and cleanliness is good no swimming pool stuff are excellent breakfast good parking is fantastic solved all the time

I stayed only one night, and unfortunately as the weather conditions got worse, i had to come back to my home in sharjah. I have requested a voucher for one night, as i will be regularly going to abudhabi for two to three nights every week. Please assist

Good stay hope to be more and more progress. The place of this City Seasons Al Hamra very important hope to undrestand

The City Seasons Al Hamra is in the middle of the city. The rooms are spacious, clean and comfortable. The staff are friendly and supportive. The City Seasons Al Hamra is family friendly. Free valet parking is available.

Good customer service and clean room near the beach 15min walking no swimming pool