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COUPLE
FAMILY
SOLO
4.4
Excellent
8 User Reviews and 24 Ratings
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Guest Reviews
Average Stay
Rated 3.0 by Firas Ibrahim . Mar 31, 2024
1. Location is fine but there is no parking spots if you reach in the evening and no valet parking or assistance in parking the car. 2. The premises is old but kept clean. 3. The pictures on the internet show a couch and there wasn't in the room. When i asked, they said i took a studio and couches are only in suites. That was not clear to me as i had my wife and child. I asked for an extra mattress and they said it's chargeable. 4. I needed late check out and although i arrived almost at midnight the night before, they insisted on charging me till 6 pm and end up changing me almost what a full night cost me on makemytrip trip and refused to give me any discount. 5. Staff were friendly. However, my experience with makemytrip was excellent as always.
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Phoenix Plaza Hotel Apartments has replied on May 18, 2024
Dear Firas, Thank you for your feedback. We're sorry to hear that your experience was not up to standard. Rest assured that we will note all of these and will inform the management. We are still looking forward to welcoming you back at the property. Best Regards, Phoenix manageme... Read more
The hotel staff is very helpful. If looking for services apartments choose this place.
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Good Stay
Rated 4.0 by Mohamed Trefi . May 26, 2022
Enough sending me on whatsapp
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Well behavior staff and helpful
Rated 4.0 by Subodh Kc . May 07, 2022
Good 👍🏽well maintained
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Nice Hotel apartment
Rated 5.0 by Bhoomi Surti . Family Traveller . Feb 15, 2020
The rooms are quite big and they have everything you need.
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Excellent Stay
Rated 5.0 by Janardhan Sambandamurthy . Solo Traveller . Jul 22, 2019
Only one day stay. Very well equipped room. Great malls in walking distance. Great food in the malls to suit all budgets. Centrally located. Neat and clean. No noise on the 9th floor. Got early morning alarm call exactly on time. Easy availability of taxis.
