The Location of the properties received positive feedback from guests, with many mentioning its proximity to the beach, mall, and restaurants. Cleanliness was a mixed bag, with some guests praising the cleanliness of the property while others complained about dirty couches, smelly pillows, and bathrooms. Amenities were generally good, with guests appreciating the well-equipped kitchen and comfortable beds. However, some guests reported issues with appliances not working properly. Check-in Experience received mixed reviews, with some guests praising the staff for being helpful and accommodating, while others complained about long wait times and unresponsive hosts. Staff received positive feedback from guests who appreciated their professionalism and friendliness.
Location
The location of the property was the most highlighted aspect by the guests. It was described as perfect, amazing, and excellent. Guests loved the proximity to the beach, mall, restaurants, and other amenities. The property's location was also praised for its beautiful views of the marina and the city. Some guests also appreciated the easy access to public transportation and the convenience of having a supermarket in the same building.
Cleanliness
Cleanliness was a major concern for some guests, and it was mentioned in several reviews. Some guests complained about dirty bathrooms, mold, and unpleasant smells in the apartment. However, some guests also praised the property's cleanliness, describing it as spotless and well-maintained.
Amenities
The amenities provided by the property were appreciated by some guests. The comfortable beds, spacious rooms, and well-equipped kitchen were some of the amenities that were mentioned. Some guests also enjoyed the swimming pool, gym, and spa facilities. However, some guests also complained about the lack of basic amenities such as tissue, shampoo, and shower gel.
Check-in Experience
The check-in experience was a concern for some guests, and it was mentioned in several reviews. Some guests complained about the lack of communication from the host, delayed check-in, and unprofessional behavior. However, some guests also praised the host for being welcoming, helpful, and accommodating.
Staff
The staff at the property were appreciated by some guests. They were described as friendly, helpful, and professional. Some guests also praised the staff for their quick response to requests and their willingness to go the extra mile to ensure a comfortable stay. However, some guests also complained about the untrained pool lifeguard and the lack of hospitality from the staff.
