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You are booking hotel for more than 30 days

Review Of Citymax Hotel Al Barsha at the Mall0123401234

Al Barsha, Dubai | 5 minutes walk to Mall of Emirates

    User Ratings & Reviews

    Important information that you need to know before you book!

    • All
    • COUPLE
    • FAMILY
    • BUSINESS
    • GROUP
    • SOLO
    4.1

    Very Good

    187 User Reviews and 517 Ratings

    Location4.7

    Cleanliness4.3

    Room4.2

    Food4.1

    Value for Money4.4

    Hospitality4.4

    Sort By:

    Guest Reviews

    Excellent Stay

    Rated 5.0 by Rohan Ananth . Couple Traveller . Dec 13, 2024

    Walkable distance easy check in

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    Exceeded my expectations!

    Rated 5.0 by Nirbhay Pearala . Couple Traveller . Dec 10, 2024

    Citymax Hotel At the Mall exceeded my expectations in every way! The amenities were fantastic, offering everything needed for a comfortable and relaxing stay. The rooms were impeccably clean, thanks to the dedicated housekeeping team who ensured regular cleaning and maintenance. The staff truly stood out for their exceptional hospitality—they were always ready to assist with a smile and went above and beyond to make the experience memorable. Whether it was a quick response to requests or offering helpful local tips, their professionalism and warmth shone through. Overall, This hotel is the perfect choice for a pleasant and hassle-free stay. Highly recommended!

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    Average Stay

    Rated 3.0 by Lourenz Shayne Susi . Nov 20, 2024

    The toilet in the room is not good because when you take shower it will flood inside the whole toilet when i call them to change our room they said they cannot do it and then when someone check the toilet they said its the design of it.

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    Good customer se

    Rated 5.0 by Rashid kp . Solo Traveller . Nov 16, 2024

    Good service especially receptionists

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    Citymax Hotel Al Barsha at the Mall has replied on Oct 29, 2024

    Dear Valued Guest, Thank you for the feedback on your stay at Citymax Hotel Al Barsha at the Mall! Your comments will be shared with our entire staff as we are glad to know you were pleased with your overall stay. Thank you for choosing Citymax Hotel Al Barsha At the Mall ... Read more

    Booked as family and they give small room without baby mattresses

    Rated 3.0 by Rose Abdlghani . Family Traveller . Nov 16, 2024

    Small rooms, not suitable for family. Not recommended for family. Noisy environment. Rood reception

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    This is an amazing place to stay

    Rated 5.0 by Janet serrao agarwal . Family Traveller . Nov 03, 2024

    The staff is amazing and cordial - they have been so caring all through out. When we arrived at night it rather early morning they had kept everything ready to make sure we go and get some sleep. Place is opposite mall of emirates and a perfect location for shopping and metro

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    Citymax Hotel Al Barsha at the Mall has replied on Nov 05, 2024

    Dear Valued Guest, Thank you for the feedback on your stay at Citymax Hotel Al Barsha at the Mall! Your comments will be shared with our entire staff as we are glad to know you were pleased with your overall stay. Thank you for choosing Citymax Hotel Al Barsha At the Mall ... Read more

    Perfect hotel

    Rated 5.0 by ROHIT CHAUDHARY . Couple Traveller . Oct 27, 2024

    It was a great stay, near to metro, restaurants, public Transport. Staff 👍🏻 you can go with this..

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    Citymax Hotel Al Barsha at the Mall has replied on Nov 02, 2024

    Dear Valued Guest, Thank you for the feedback on your stay at Citymax Hotel Al Barsha at the Mall! Your comments will be shared with our entire staff as we are glad to know you were pleased with your overall stay. Thank you for choosing Citymax Hotel Al Barsha At the Mall ... Read more

    Average Stay

    Rated 3.0 by Suchi Aggarwal . Solo Traveller . Oct 15, 2024

    It was ok ok. Few requests were not fulfilled. .

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    Citymax Hotel Al Barsha at the Mall has replied on Oct 16, 2024

    Dear Guest, Thank you for the feedback on your stay at Citymax Hotel Al Barsha! Your comments will be shared with our entire staff as we are glad to know you were pleased with your overall stay. Thank you for choosing Citymax Hotel Al Barsha and we look forward to welcome y... Read more

    Excellent Stay

    Rated 5.0 by Riyas udheen . Couple Traveller . Oct 13, 2024

    Good location and good service and very clean room staff very support customer i like stay city max al barsha

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    Citymax Hotel Al Barsha at the Mall has replied on Oct 14, 2024

    Dear Guest, Thank you for the feedback on your stay at Citymax Hotel Al Barsha at the Mall! Your comments will be shared with our entire staff as we are glad to know you were pleased with your overall stay. Thank you for choosing Citymax Hotel Al Barsha At the Mall and we ... Read more

    my stay in citymax is the bes

    Rated 5.0 by jean delloro . Couple Traveller . Oct 12, 2024

    it's nice place 😊☺️😊 i always come back i like location near mall of emirates

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    Citymax Hotel Al Barsha at the Mall has replied on Oct 16, 2024

    Dear Guest, Thank you for the feedback on your stay at Citymax Hotel Al Barsha! Your comments will be shared with our entire staff as we are glad to know you were pleased with your overall stay. Thank you for choosing Citymax Hotel Al Barsha and we look forward to welcome y... Read more

    Aws

    Rated 4.0 by sarfaraz ahmad . Couple Traveller . Oct 09, 2024

    Nice exprince is was good every things was awsm i am find this hotel from make my trip is very near

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    Poor service!

    Rated 2.0 by rajbir singh . Family Traveller . Oct 07, 2024

    Very lazy room services. The room size is very small. Wasn’t a pleasant stay.

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    Citymax Hotel Al Barsha at the Mall has replied on Oct 08, 2024

    Dear Guest, Thank you for the feedback on your stay at Citymax Hotel Al Barsha At The Mall! Your feedback is essential in our effort to improve our service standards and your comments have been shared with the appropriate departments. Thank you for choosing Citymax Hotel A... Read more

    Good Stay

    Rated 4.0 by Katarina Kristofikova . Couple Traveller . Oct 04, 2024

    Everything was good ! special the receptionist ppl( rutuja essam bianca sumi shashi, very nice friendly people !

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    Citymax Hotel Al Barsha at the Mall has replied on Oct 08, 2024

    Dear Guest, Thank you for the feedback on your stay at Citymax Hotel Al Barsha At The Mall! Your comments will be shared with our entire staff especially our Delighter Sumi, Rutuja,Sumi, Bianca abd Essam Thank you for choosing Citymax Hotel Al Barsha At The Mall and we l... Read more

    Average Stay

    Rated 3.0 by maria Christina . Oct 03, 2024

    Wifi not gud

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    Citymax Hotel Al Barsha at the Mall has replied on Oct 08, 2024

    Dear Guest, Thank you for the feedback on your stay at Citymax Hotel Al Barsha At The Mall! Your feedback is essential in our effort to improve our service standards and your comments have been shared with the appropriate departments. Thank you for choosing Citymax Hotel A... Read more

    Good Stay

    Rated 4.0 by Mian Waqas Ahmad . Oct 03, 2024

    location, food and facilities good but only one.thing i noted no slipper in washroom 😊

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    Citymax Hotel Al Barsha at the Mall has replied on Oct 08, 2024

    Dear Guest, Thank you for the feedback on your stay at Citymax Hotel Al Barsha At The Mall! Your feedback is essential in our effort to improve our service standards and your comments have been shared with the appropriate departments. Thank you for choosing Citymax Hotel A... Read more

    Unsupportive staff at property

    Rated 1.0 by Vijay Mahesh . Couple Traveller . Sep 22, 2024

    Very unsupportive staff i ask for the room change she said can't be done. I didn't feel welcome at the hotel. Every day, we have to ask for water and coffee many times. Cleanliness is terrible. Breakfast needs to improve, especially for vegetarian

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    Citymax Hotel Al Barsha at the Mall has replied on Sep 23, 2024

    Dear Valued Guest, Thank you for the feedback on your stay at Citymax Hotel Al Barsha At The Mall! Your feedback is essential in our effort to improve our service standards and your comments have been shared with the appropriate departments. Thank you for choosing Citymax ... Read more

    gud hotel

    Rated 5.0 by Amit Dewan . Business Traveller . Sep 21, 2024

    City max hotel is very good. There is a mall right in front. It is very good for shopping. If you want to eat vegetarian food then bikaner is very good in front, so for that i found this hotel to be perfect. I would like to give hundred percent.

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    Citymax Hotel Al Barsha at the Mall has replied on Sep 23, 2024

    Dear Valued Guest, Thank you for the feedback on your stay at Citymax Hotel Al Barsha at the Mall! Your comments will be shared with our entire staff as we are glad to know you were pleased with your overall stay. Thank you for choosing Citymax Hotel Al Barsha At the Mall ... Read more

    Amazing hotel with comfortable stay

    Rated 5.0 by semab shakeel . Family Traveller . Aug 29, 2024

    Amazing hotel with comfortable amenities. Rooms is very comfortable and hygiene as per guest recruitment. Recommended to stay in this hotel and it's location is very attractive near to moue metro station and can easy visit one of dubai big mall mall of emirates.

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    Citymax Hotel Al Barsha at the Mall has replied on Aug 31, 2024

    Dear Mr.Shakeel, Thank you for the feedback on your stay at Citymax Hotel Al Barsha at the Mall! Your comments will be shared with our entire staff as we are glad to know you were pleased with your overall stay. Thank you for choosing Citymax Hotel Al Barsha At the Mall an... Read more

    Excellent Stay

    Rated 5.0 by Roberta Fernandes . Aug 29, 2024

    citymax hotel al barsha at the mall, dubai was an excellent stay 5 stars to the hotel for their impeccable service and cleanliness. i had an amazing stay 👍👍👍

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    Citymax Hotel Al Barsha at the Mall has replied on Sep 05, 2024

    Dear Valued Guest, Thank you for the feedback on your stay at Citymax Hotel Al Barsha at the Mall! Your comments will be shared with our entire staff as we are glad to know you were pleased with your overall stay. Thank you for choosing Citymax Hotel Al Barsha At the Mall ... Read more

    Excellent Stay

    Rated 5.0 by Ibrahim Dakar . Couple Traveller . Aug 26, 2024

    All staff n services good n excellent n food also nice.i found in google maps n make my trip thank you so much all 🥰✌🏿

    Do you find this helpful?

    Citymax Hotel Al Barsha at the Mall has replied on Aug 29, 2024

    Thank you for the feedback on your stay at Citymax Hotel Al Barsha at the Mall! Your comments will be shared with our entire staff as we are glad to know you were pleased with your overall stay. Thank you for choosing Citymax Hotel Al Barsha At the Mall and we look forward to... Read more

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