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COUPLE
FAMILY
BUSINESS
GROUP
SOLO
4.1
Very Good
117 User Reviews and 294 Ratings
Location4.2
Room4.4
Food4.2
Amenities4
Hospitality4.2
Cleanliness4.4
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Guest Reviews
Good rooms but lacks in indian veg breakfast
Rated 4.0 by Dipak Haresh Ahuja . Family Traveller . Nov 17, 2024
Grays-on has good rooms, they are big in size. However, the breakfast spread didn’t have many options, and even a handful snack items for pure veg (indians. They should certainly provide a good buffet menu for breakfast.
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Worst hotel ever i stayed
Rated 2.0 by Muhammed Salman Bin Siyad . Couple Traveller . Nov 13, 2024
Veru bad service, everyone should be sent for learning hospitality, they cut off the power, no backup also
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Excellent Stay
Rated 5.0 by Surajit Borah . Nov 06, 2024
Stay at hotel was great. Used the travel bookings for desert safari & half day dubai tour, nicely arranged.
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Average Stay
Rated 3.0 by Akash Deepak Jumani . Family Traveller . Oct 17, 2024
Hotel is in a good location, room is also decent. However the restaurant manager was rude, would not let us fill drinking water in our bottle during breakfast buffet. Also on the last day, before check out since we were leaving early he made a fuss about packing breakfast, though we asked just 1 portion for the 3 of us. Apart from this manager rest was all good. The food at bukhara was fabulous and the chef and staff there were excellent.
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Excellent Stay
Rated 5.0 by Jaifaz Sajju . Sep 03, 2024
It was a nice experience and tha staff also so friendly
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Classic room with king bed
Rated 5.0 by Naveen Narang . Business Traveller . Aug 21, 2024
It was nice stay. Great hotel, very clean and big rooms with all amenities. Staff was friendly and helpful.
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Worst hotel in bur dubai
Rated 1.0 by Mohit Vijay . Family Traveller . Aug 18, 2024
Worst experience ever. Rude staff behaviour and food is terrible, for for any grorcery and food nothing nearby
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Good for 1 night only
Rated 4.0 by Mr Pritesh Meghani . Business Traveller . Aug 05, 2024
Good room and neat, clean bathroom lobby is small and bit nosiey don't know what was it but sound were coming for some repairing or something
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Excellent Stay
Rated 5.0 by Binu Prasad . Jul 25, 2024
The place was one of the best. Large room. Convenient location. Good parking and comfortable
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Fantastic hotel
Rated 5.0 by Abhishek Pagare . Business Traveller . Jul 16, 2024
Very nice and disciplined hotel. Cleanliness is up to the mark and rooms are designed perfectly. Kind of 5 start designed
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Stay in dubai
Rated 4.0 by Adarsh pandey . Solo Traveller . Jun 27, 2024
Property is on very good location near to metro market and indian restaurants value for money they don’t provide free water and charge 5 aed per 500 ml
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Grayton Hotel by Blazon Hotels Bur Dubai has replied on Jul 09, 2024
Dear Guest, thank you for taking the time to post your review of the Grayton Hotel. It gives me great pleasure to read such wonderful comments and I am delighted that you had such a memorable experience. Suffice it to say that our team will be chuffed with your compliments on the... Read more
Stay at gratin hotel
Rated 5.0 by Shivek Dhish . Solo Traveller . Jun 20, 2024
Amazing place to stay very warm and friendly staff. Amazing food, amazing ambience, clean room. Clean bathroom.
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Grayton Hotel by Blazon Hotels Bur Dubai has replied on Jun 23, 2024
Dear Guest, thank you for taking the time to post your review of the Grayton Hotel. It gives me great pleasure to read such wonderful comments and I am delighted that you had such a memorable experience. Suffice it to say that our team will be chuffed with your compliments on the... Read more
Property is good and the rooms and everything is clean
Rated 2.0 by Musna Jamal . Family Traveller . Jun 18, 2024
Receptionist, especially the night staff she is not humble or friendly with the customer, and when we asked something need to call her 2 times at least
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Terrible Stay
Rated 1.0 by Hitesh Choukse . Business Traveller . Jun 16, 2024
It's terrible hotel. Vert rude staff (mr wasim. Ac were not working. Rooms are noisy and lousy. Not maintained. Breakfast disaster! not at all recommended to anyone. Beware before check in.
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Horrible
Rated 1.0 by Kavya sree Kathiresan . Business Traveller . Jun 02, 2024
Have made a booking by make my trip last mint they cancel-led and gave me this room had to pay 100 aed extra and after reaching here 50 aed for tourism tax and safety deposit 300 horrible
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Grayton Hotel by Blazon Hotels Bur Dubai has replied on Jun 11, 2024
Dear Guest, Thank you for taking the time to post your review of the hotel. Although I am pleased that you enjoyed certain aspects of your stay, you are disappointed that the Security deposit we collect open arrival is refundable on checkout time, the tourism Dirham you pay is a ... Read more
Classic room
Rated 4.0 by Naveen Narang . Business Traveller . May 29, 2024
It was nice stay. Room was big clean and equipped with all amenities. Staff was good. Everything was good
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Grayton Hotel by Blazon Hotels Bur Dubai has replied on Jun 18, 2024
Dear Guest, thank you for taking the time to post your review of the Grayton Hotel. It gives me great pleasure to read such wonderful comments and I am delighted that you had such a memorable experience. Suffice it to say that our team will be chuffed with your compliments on the... Read more
Nice hotel good price, location is amazing, rooms so clean and nice decor
Rated 5.0 by Mohammed Ballour . Business Traveller . May 14, 2024
Location is amazing, rooms so clean and nice, staff very welcoming, location is amazing, rooms so clean and nice, staff very welcoming,
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Grayton Hotel by Blazon Hotels Bur Dubai has replied on Jun 11, 2024
Dear Guest, thank you for taking the time to post your review of the Grayton Hotel. It gives me great pleasure to read such wonderful comments and I am delighted that you had such a memorable experience. Suffice it to say that our team will be chuffed with your compliments on the... Read more
Best stay in dubai
Rated 5.0 by Niranjan Vivek Pawar . Couple Traveller . May 08, 2024
Our stay was awesome everything was so perfect the staff is very polite and helpful and everyday room gets cleaned up
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Grayton Hotel by Blazon Hotels Bur Dubai has replied on May 13, 2024
Dear Guest, thank you for taking the time to post your review of the Grayton Hotel. It gives me great pleasure to read such wonderful comments and I am delighted that you had such a memorable experience. Suffice it to say that our team will be chuffed with your compliments on the... Read more
Fantastic experience
Rated 5.0 by Dhruvin Kirti Desai . Couple Traveller . May 02, 2024
The location of the hotel is simply awesome, the food & hospitality is top notch with variety of veg options.
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Grayton Hotel by Blazon Hotels Bur Dubai has replied on May 13, 2024
Dear Guest, thank you for taking the time to post your review of the Grayton Hotel. It gives me great pleasure to read such wonderful comments and I am delighted that you had such a memorable experience. Suffice it to say that our team will be chuffed with your compliments on the... Read more
Good stay
Rated 4.0 by Akhil Kakkar . Family Traveller . May 01, 2024
Hotel ambience is good, but beverages are (even water bottles @5 dirhams per 500 ml) is very expensive
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Grayton Hotel by Blazon Hotels Bur Dubai has replied on Jun 18, 2024
Dear Guest, thank you for taking the time to post your review of the Grayton Hotel. It gives me great pleasure to read such wonderful comments and I am delighted that you had such a memorable experience. Suffice it to say that our team will be chuffed with your compliments on the... Read more
