Review Of Xclusive Hotel Apartments

Good experience

Rated 5.0 by Tenty kaerany Hodijah . Family Traveller . Mar 10, 2024

All went good thank god! surely a recommendation place to stay. Found this offer on mytrip application.

Good Stay

Rated 4.0 by Navjeet Singh Chowdhary . Feb 15, 2024

The stay was wonderful, apartments were big and clean, all amenities were provided, would highly recommend it, only drawback was it was more than 1 km away from adbc metro station so it's a long walk if you're exploring places via metro.

Average Stay

Rated 3.0 by rajesh rughwani . Feb 12, 2024

Hotel cleaniness was not good, food services not good, less staff, location is good, for 4 they provide room but gives only one bed

Good hotel

Rated 5.0 by Dhaval Gandhi . Nov 06, 2023

Good hotel & location staff is also carrying and helping. Rooms are clean and very good. I suggest this

Worst behaviour from the front desk

Rated 1.0 by Abdul Jabbar . Sep 08, 2023

It’s been years i choose xclusive for staying whenever i visit dubai. I always recommend my friends and relatives too. But this is the first time i am having a very bad experience from the front desk for late payment (2 hours) of tourism tax (20 aed), they asked me to checkout the property. In my life next time i will never ever book xclusive again. Thanks to the front desk for giving a very bad experience.

Excellent Stay

Rated 5.0 by praveen raj . Jun 23, 2023

I feel better care there and its felt like my home

Excellent stay

Rated 5.0 by Aditya Jain . Family Traveller . Jan 20, 2023

This is the second time we have stayed in this hotel. Excellent staff and a store nearby where we can find everything we want. Good kitchen with all the required utensils. Helping staff.

Very good for families

Rated 5.0 by Srinivas Sunder . Family Traveller . Dec 25, 2022

We got a 2 bdrm (both with attached bathrooms) and an additional 1/2 bathroom (no shower) apartment, also equipped with a full kitchen (fridge, microwave, toaster, kettle, utensils) and a living room. All bedrooms and living rooms had TVs. There is also a washing machine for laundry, but we didn’t use it. The property is excellent for a family that might also do some of its own cooking. We appreciated that since we had one member of our party who had special dietary needs for a couple of days. There is a supermarket across the street and a Spinney’s down the road if you need to buy something, which we used when needed. One possible “downside” is that there is no breakfast buffet. The “free breakfast” option actually is them delivering a tray to your room every AM. The Xclusive group has another hotel which has a buffet, and the food is delivered from there to this property. As it turns out, not having a buffet was a very good idea, as it stopped us from overeating. The tray was more than adequate - bread, butter, omelette (if you needed it), jam, croissants, juice and tea. They also had Indian breakfasts that varied from day to day - idly, uthapam, poori bhaji, channa batoora, etc., which we could opt for in place of the bread/omelette options. You just need to inform them by about 7 am what you want. And, of course, coffee powder and milk powder for you first coffee was also provided and replenished everyday. The other “downside” is that we had to clean our own plates and cups in the kitchen. The daily cleaning service only cleaned the floors, did the beds, bathrooms, garbage etc. But not really a big deal, since there are adequate cleaning supplies. The staff is very responsive and did a great job of responding to our concerns, like resetting the wifi (which then worked perfectly), getting an adapter for the plugs, etc. The property is also within a 10-mt walking distance of a lot of restaurants and the Bur Juman Mall and Metro stations. We highly recommend the property - excellent value for money. Kudos to all the staff - front desk, cleaning, bellboys - as well.

Hotel review

Rated 4.0 by Sabar Singh Makin . Family Traveller . Aug 22, 2022

Good apartment very helpful staff

Location

Rated 4.0 by Jaanvi Iyer . Family Traveller . Aug 18, 2022

Very convenient as far as access to public transport is concerned

Great property

Rated 5.0 by Abhishek Jain . Family Traveller . Jul 22, 2022

It’s in bur dubai, centrally located. Very neat, clean and managed property. We loved our stay.

Bad customer service

Rated 2.0 by Mansoor Mohammed . Business Traveller . Jun 24, 2022

A/c was not working, they charged 25aed for a tea glass

Good Stay

Rated 4.0 by ANKUR MALIK . Couple Traveller . Feb 24, 2022

The stay was pleasant, rooms are big however the crockery is old and microwave was not digital one

Good Stay

Rated 4.0 by AbdulLatheef VelakkatharaValappil . Family Traveller . Mar 28, 2021

Hotel was following covid-19 safety measures

Good Stay

Rated 4.0 by AbdulLatheef VelakkatharaValappil . Family Traveller . Mar 28, 2021

Hotel staffs were very excellent

Home away from home

Rated 4.0 by Karan Dodeja . Family Traveller . Mar 08, 2020

Great experience. A true homely experience. Great connectivity.

Awesome stay

Rated 5.0 by Rakesh Garg . Family Traveller . Mar 01, 2020

Awesome stay in cheap price, apartment services also good and staff was good. Next time we also recommend this again.

Very nice

Rated 5.0 by Yoosuf Kunju . Business Traveller . Feb 14, 2020

Very nice room and clean all space.

Very nice hotel

Rated 5.0 by jatinder singh . Couple Traveller . Dec 24, 2019

It was very nice. I am missing that hotel.

Terrible Stay

Rated 1.0 by Harsimran Khanna . Solo Traveller . Aug 01, 2019

The Hotel staff is very rude. The services are very poor though the Apartments are spacious but the guests aren't treated nicely. Nobody bothers about your complaints. There are a lot of cockroaches and beg bugs in this Hotel. The Apartments aren't cleaned properly by the housekeeping staff. The sales team isn't bothered at all for the guests to continue staying in their apartment.