A third party vender in the lobby. Atmosphere was a little nervous
Always good and great greetings
Always a pleasant stay thank you
jeffrey.familyOct 20, 2024 This property is absolutely filthy and in horrible disrepair. The fact that we prepaid almost 1000.00 for 3 nights in an absolute dump is despicable. Shame on Expedia for even listing this property. We walked in and the room smelled disgusting. The floor had not been cleaned, the accent chair was filthy and had sticks and leaves on it. The furniture is falling apart and the desk chair had holes in it. There were no other rooms available for us to even move to. We had to go to the store to buy cleaning supplies to. Lean the counters , bedside table, bathroom and anything else touchable. Do yourself a favor and scroll right past this listing. I’m reporting this hotel to the health department and I’ll never use Expedia again.
Not sure what is going on at this property. There was a a room that a case worker is set up full time. I asked the person at the desk and he mentioned they are running a shelter out of the first floor. Would not recommend. Paid a premium price and never really felt comfortable at this hotel.
andrea.familyOct 13, 2024 I didn’t like anything. It was a sanctuary hotel
It was parents' weekend and the property was charging near nearly 4x the nightly price. In the room, there was basic cleanliness -- sheets, surfaces, etc. But there was wear on walls and toilet, and the floors felt grimy and the smell of disinfectant was strong. There was a social worker who had a permanent office on our floor (weird), and the parking lot seemed unsafe for our car. Overall, a cheap place, which would have been ok for $70/night but not $266. Price gouging, not quite safe feeling -- overall "yechh." Made me want to avoid the chain entirely.
My girlfriend and I booked a room just for a place to sleep at 7 PM. We went to bed at 11 and from 11 PM to 5 AM. The people above us bang and stomped their feet all night. I don’t know if they’re having a party or what was going on I called the front desk four times and on the fourth time at 3:30 in the morning The night manager had the nerve to tell me first that they were sleeping secondly, that there was nobody in that room at all the place was disgusting and filthy. I had security guards all over the place. I wonder why there was a stab hole in the ceiling. It was absolutely the worst day at any hotel I’ve ever been to in my entire life and I’ve traveled the world they really need help. I would never recommend this place to anybody. I’m hoping after they see this I get a refund because I spent like $300 for not even a night of sleep. Expedia should no longer put this hotel on their website.
The TV had sound but no picture, and the floor was filthy..when i took my shower my feet looked like I was walking on dirt.
beth a.familySep 30, 2024 When arriving at property there were a number of people hanging around outside with a strong smell of weed. Gentleman behind counter was very nice, but I believe they assist relocating homeless. They had case workers on site and a number of people they were relocating. Walls are very thin. We had to have sheets and towels replaced before use due to stains. We had spider webs and a couple live bugs in room. Towels, tissues, and toilet paper supply VERY limited.
Pile of garbage and debris outside our window. Cleaning practices are questionable.
michael.familySep 25, 2024 Infested with cockroaches. Checked rooms on both sides of the hotel one room was hot and one cold. Cockroaches out and about in each room. Floor. Walls. Some housing program there also
When we arrived the outside and parking lot had old, broken outdoor furniture and trash in parking lot. There were many people standing around and hanging out in cars. It appeared very unkempt and unsafe.
When we went into lobby there were 2 to 3 people who were administering a migrant program. The man who was to check us in was behind a glass partition area in the corner. It appeared that having guests at the hotel was a secondary business in the building. My husband and I felt the situation looked too unsafe to stay the night and left. I have used Hotels.com and have stayed at Red Roof Inn, multiple times. It is clear after this experience that the quality controls for selecting hotels is not in place. I will not use your services again
Super clean, comfortable. Staff accommodated our unavoidable late check-in.
Excellent customer care
Never stayed, walked in so called lobby was a lady checking in migrants and I don’t have a problem with housing the migrants.How ever the security guard sitting in his chair falling a sleep was not comforting and it was filthy. Don’t know why but but checked in to see room. Opened door to 102 to see cockroaches scattering everywhere. The floors are all buckled. Closed the door and never went in. This hotel is horrible.
