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Review Of DoubleTree by Hilton New York Downtown0123401234

Financial District, New York | 5 minutes walk to Wall Street

BOOK THIS NOW

    User Rating & Reviews

    • everyone
    • couple
    • family
    3.4
    Good

    38 Ratings, 18 Reviews

    excellent
    26%
    very good
    21%
    average
    34%
    poor
    8%
    bad
    11%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 1
    • 2
    • 5
    • 5
    • 1
    • 3
    • 4
    • 3
    • 5

    Rating Categories

    • Facilities2.9
    • Room4.0
    • Value For Money2.5
    icon
    We are using generative AI to show you summarised user review

    Traveller Impressions

    Powered by Generative AI using recent user reviews

    The property is located in a great location with easy access to ferry, restaurants and Manhattan stock exchange. However, guests have complained about the slow and overburdened elevators, with only two small capacity lifts working during peak season. The rooms are clean but considerably small, with narrow hallways and difficult access from the lifts. Some guests have also complained about the poor housekeeping and the absence of basic amenities such as hairdryers and water bottles. The staff is cordial but not very friendly, and the check-in process can be cumbersome as it happens on the second floor. Overall, the property is good for a short stay, but the pricing seems excessive for the size of the rooms and the locality.

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