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Review Of Hanoi La Palm Premier Hotel&Spa0123401234

Hoan Kiem (Old Quarter), Hanoi | 8 minutes walk to Hanoi Train Street

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    User Ratings & Reviews

    Important information that you need to know before you book!

    • All
    • COUPLE
    • FAMILY
    • SOLO
    3.6

    Very Good

    9 User Reviews and 20 Ratings

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    Guest Reviews

    Would not recommend this hotel to anyone

    Rated 1.0 by Neha Mahajan . Family Traveller . Dec 12, 2024

    I had an absolutely terrible experience at this hotel. After traveling for 10 hours, we arrived exhausted and requested an early check-in. Initially, the reception staff assured us we would have a room ready by 11 am, which was a small relief. However, when the time came, another staff member approached us with a series of lame excuses and told us they couldn’t provide the room until 2 pm. As two female travelers, we asked if there was any chance of using a room to freshen up in the meantime, but our multiple requests were completely ignored. To make matters worse, the breakfast options for vegetarians were shockingly limited. We were only offered bread and butter with cold tea – nothing else. When we asked for an alternative, the staff couldn’t have cared less. The lack of care, the rude attitude, and the non-accommodating behavior from the staff made this stay incredibly disappointing. I would not recommend this hotel to anyone, especially if you're looking for a comfortable and welcoming experience.

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    Good Stay

    Rated 4.0 by RAJA KUMAR BOLLEM . Feb 03, 2023

    It was good spending time in golden sun suites. The hotel staff is warm and very welcoming. Enjoyed thoroughly the hospitality at the hotel. Tourism information can be improved well, there are many economical travel agencies around the place.

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    Great location & stay

    Rated 4.0 by Reena Merlyn Pereira . Family Traveller . Dec 04, 2022

    The hotel is located within proximity of the main old quarter spots & markets.The room was spacious & clean and the breakfast was fresh & tasty.The staff are polite & available to assist you with navigations.overall a great stay

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    Great

    Rated 5.0 by Akhil Remesan O . Couple Traveller . Nov 19, 2022

    Right at the center of old quarter. Neat and clean. all main attractions within walking distance.

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    Good Stay

    Rated 4.0 by Kiran Kaushal Bhoote . Oct 29, 2022

    Located beautifully, in the old quarters, golden sun suites has the most helpful and warm staff. They were kind enough to help us with the halon g bay cruise as well. A super clean and comfortable place and i’d recommend anyone going to hanoi to consider them. No that’s about it. I would just like to give a special mention to michael who was very kind and helpful during the entire checkin and out process and also helping us getting help with a room on the last day.

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    S

    Rated 4.0 by Manish Harshad Goradia . Solo Traveller . Aug 14, 2022

    As they have committed the room they have not provided and there was no that much vegetarian breakfast was available and not good service in breakfast and water services not good

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    Excellent Stay

    Rated 5.0 by Raj Kumar Sharma . Solo Traveller . Aug 05, 2019

    The hotel is centrally located and easy access. The hotel staff were very courteous and humble and extended excellent service support. The food was excellent and delicious.

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    Good experience

    Rated 4.0 by Rishi Kumar Sharma . Feb 23, 2019

    Good Hotel in hand. This Hotel have good location. Rooms are very clean and new decoration. Staff are very friendly.

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    Superb location

    Rated 4.0 by Manohar Kumar . Dec 15, 2018

    I stayed for two nights. Location was superb. All tourists places within walking distance. Room was okay but glass door doesn't suit us. Breakfast was reasonable. Overall hotel has space constraints. Everything is congested. Hotel took care of our luggage while we were away to have long bay for one night.

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