Everything was good except the only ice machine they had in lobby was broken so there was no ice available we had to go out to buy ice plus I tried two times to contact receptionist from room there was no answer .
Why is no cleaning room between de two days stay? No change towel. No refill coffee. No empty basket. 2 of the attraction water système was not working in the pool. Sad for the kids. But good price. Excellent employes services.
miroslav.familyNov 04, 2024 Very nice staff nice pool and slide
Thank you
Stayed two nights while biking the local trails. Quick check in and out. The room was very good . Clean , comfortable with a fridge & microwave . Also appreciated the included buffet breakfast and free coffee/tea at all times. The bed was a little low for me (I understand that this is because the room is accessible) and the two chairs provided are plastic and not very comfortable but overall our experience was excellent and very affordable for the area.
myungsun.familyOct 21, 2024 It is on the hillside looking down village.
It was a great stay clean and cozy
Great for 1 night visiting le sentier.
Breakfast could be better.
Location was excellent and the hotel is proper and clean
maxine.partnerOct 01, 2024 The room was small, had to move over to close the door of the bathroom, but it was clean and the bed was comfortable. The view on the parking lot could’ve been better.
keunwan,.family_with_childrenSep 23, 2024 Under the water of swimming pool, at the bottom of pool, has rough floor. And it can cause an injury, as my daughter has skin tear on her toe. Something they need to fix.
However, most of the facilities were good and convenient.
Breakfast area is small, you can eat in the room.
Weak menu (not many options) of breakfast also.
Breakfast - it is just a hype. Do not count on it.
sinnathamby.familyAug 24, 2024 EV charging stations just a stone-throw away.
danielle.family_with_childrenAug 17, 2024 Very clean and nice pool
Loved it but refuse to upgrade my room I am a gold member with hotels.com they say I had to book with them but it’s not true
This is definitely a family oriented hotel. The kids loved the pool but note that the water features are permanently closed (they say to improve air quality)but the big water slide is still on which is the main attraction all the kids were going up and down ! My kids definitely had a blast. The room was clean and comfortable, and definitely was nice to have a hot tub in our room. Continental breakfast was a little dull but did the job. 24/hr coffee and tea station was great. Housekeeping wouldnt give us extra towels....that i found an inconvinience to go down to the front desk...were a family of 5 we only had 2 towels in the room and had to exchange towels to get more. But overall it was a good time. Staff was griendly otherwise.
stanislav.familyAug 10, 2024 Good quality/price ratio. Clean, great staff. Includes limited version of breakfast (like no pancakes, omelet, hot porridge etc).
