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Review Of Embassy Suites by Hilton Niagara Falls Fallsview0123401234

Falls View, Niagara Falls

    User Ratings & Reviews

    Important information that you need to know before you book!

    • All
    • COUPLE
    • FAMILY
    • GROUP
    • SOLO
    3.7

    Very Good

    29 User Reviews and 46 Ratings

    Location4.1

    Food2.9

    Amenities3.7

    Hospitality3.6

    Cleanliness4.1

    Value for Money3.1

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    Guest Reviews

    2nd night at niagara embassy suites

    Rated 4.0 by Yatin Nageshkar . Family Traveller . Oct 23, 2024

    Stayed the second night at the hotel as the first night i was given a free upgrade to the presidential suite which was fab. It’s a good hotel, had a particular community being dominant in the hotel but was fun. Breakfast has a good and lavish spread. Staff are friendly and courteous. The staff at the bell desk/luggage are very helpful and well mannered. Took a tax from the hotel to the pears-on airport was a steep 200 cad but it may be worth it for someone who is returning home and wants certainty for the timings. Hotel location, ambience, rooms and staff all are good. If u want to stay in niagara and see the falls then this hotel is definitely on your list. Marriott on the falls is close by and boasts of similar views too. This hotel gives u a couple of coupons for tgif and a couple of restaurants near by.

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    Niagara falls a walk away

    Rated 5.0 by Yatin Nageshkar . Solo Traveller . Oct 20, 2024

    Booked a basic room as it’s closer to the falls and reached at 11 pm. Got upgraded to the presidential suite with an amazing view of the niagara falls, at night with the different co-loured lights the view is breathtaking and in the morning too it is just jawdropping. Breakfast is included and it’s a real must eat and fulfilling portion. U need to ask for toiletries like brush etc quality of which is throw away. Hotels location and ambience is super

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    Okayish

    Rated 3.0 by Archana Singh . Couple Traveller . Sep 30, 2024

    The view from the room was beautiful, however the breakfast buffet did not have many options and only one dish for the vegetarians.

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    Breakfast with fallsview

    Rated 4.0 by kamrin monir . Family Traveller . Jun 30, 2024

    We had a room in 36th floor, overall it was good. Bed was too small. Breakfast did not have much variety. Only advantage is just falls-view. Other than that ok ok.

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    Very bad experience- never book for international

    Rated 1.0 by Akash Saraogi . Family Traveller . Jun 16, 2024

    Not given the room i booked and not given the floor that was promised on booking, you charged us extra. Whole experience horrible, customer service staff anus-ha didn’t help at all.

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    Poor Stay

    Rated 2.0 by SHASHI BHUSHAN PRASAD . Family Traveller . May 07, 2024

    They took deposit on check in on 30th april 2024, over full payment and stated release of amount on check out. Today's 07th may 2024, deposit not yet released. says release on checkout, telephonic conversation stated that will take 3 to 4 working days. Today being 07 may amount not yet received. Email sent to them remains unreplied

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    Great locatio

    Rated 5.0 by Akshata Phatak . Couple Traveller . Apr 04, 2024

    The location of the property is great, it provides a backdrop of the falls. All the good eateries are nearby too if you want to try different cuisines during your stay. Breakfast spread at the hotel was really good.

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    Average sta

    Rated 3.0 by Suresh Gulrajani . Couple Traveller . Dec 28, 2023

    Room infrastructure is very old. Looked like a grandma's home. Bathroom's structure was weird, not able to open the door properly. The room window was very small for the price we paid. They didn't provide slippers or toothpaste.

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    Good place to stay

    Rated 3.0 by Amirtham Gunanithi . Family Traveller . Nov 10, 2023

    It was a nice experience good room with a good view of the waterfall but a very bad experience of the room. Checkout they are forcing us to check out by 11 am in spite of giving the room at 4 pm. This was very disturbing and was not happy the way they were treating.

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    My experience

    Rated 1.0 by Subodh Shah . Jun 28, 2023

    Though room was booked for 2 days by same name and same credit card with same details, they asked for recheck in due to different pnr no absolutely mechanical approach, the worst thing is that they did not clean the room saying that their policy is to clean room only if it is booked continuously for 4 nights will send you email for all experience

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    Total services

    Rated 2.0 by Subodhkumar Shah . Couple Traveller . Jun 27, 2023

    Absolutely hopeless services for check in and cleaning of room though i have booked hotel for two night after one day they refuse to clean room saying that as per our policy no room is to be cleaned unless it is booked for continuous 4 nights will send you separate email

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    Awesome location. Great falls view

    Rated 5.0 by PRATYUSH PRANJAL . Family Traveller . Jun 21, 2023

    Excellent location. Gr-sat falls view from higher floors. Good staff. Spacious rooms. Good breakfast. Overall value for money

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    Not good services at all

    Rated 1.0 by prateek mahajan . Couple Traveller . Jun 10, 2023

    It was not a good experience. Only a hype. Noone cares about anything at all. I would not recommend to anyone

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    Great location with poor service

    Rated 3.0 by Anushruth Manchi . Family Traveller . May 29, 2023

    The location and the view from the hotel is great but the management charges for everything. I asked for screw cork to open the bottle of wine and they asked me 35$ even in the breakfast be ready to be pushed out within limited time and not have breakfast with peace of mind

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    Embassy suites niagara

    Rated 5.0 by Samir Khamar . Family Traveller . May 23, 2023

    Hotel staff are excellent niagara fall view is awesome no indian food get served especially jain and swaminarayan food

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    Terrible Stay

    Rated 1.0 by ANIL GUPTA . May 23, 2023

    3

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    Rooms are very old

    Rated 3.0 by Ankur Saluja . Couple Traveller . Oct 31, 2022

    Rooms are very old school style. I stayed in king suite which was below the expectations. They also charged $40 parking fee even though i didn’t parked at hotel

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    Horrible stay at embassy hotel niagara falls

    Rated 1.0 by Ashok Kumar Agarwala . Family Traveller . Oct 11, 2022

    This hotel is very bad for stay. The charges are too higher but you have to wait for 30 minutes for lift whereas its a high rise property. They charge me 125 cad for parking. They never pick up any call or phone made to front desk. Inspite of my purchase of breakfast coupons they have no breakfast system even. I have very bad experience in this hotel.

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    Excellent

    Rated 5.0 by DINESH RANJAN . Couple Traveller . Aug 29, 2022

    Nice property nearby niagara falls rooms are too good with falls view but not all if u select then if u select premium falls view then u have an view of us as well as canada side view

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    Good stay in niagara falls, ontario

    Rated 4.0 by SACHIN KUMAR . Couple Traveller . Jun 03, 2022

    Visited niagara falls, ontario and stayed at embassy suites near it. Good view from the hotel room especially in the night when fireworks happen. Good stay.

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