Great staff and check-in experience. The room is also great and the spa facilities were impressive. Will definitely come back.
Hotel is made to a very good standards. Spa is lovely don’t get me wrong.
I got a room on the 1st floor which was unfortunate, you don’t get any fresh air if you open a window it’s facing a indoor space where I believe people were smoking and also I could smell food, perhaps kitchen ventilation.
I guess you need to book most expensive room on the highest floor to get ok experience and be comfortable.
Once I got home I realised I also left tooth brush there and also they couldn’t find my book both were certainly in the room. Oddly enough after I checked out I came back several hours later to Collect my luggage but nothing been found in my room. Not sure who needs an old Philips tooth brush perhaps they just chucked it away
Great location though and close to a lovely Michelin restaurant.
emily.partnerOct 26, 2024 Good location just off the very busy Rue de Rivoli. Although not in a quaint neighborhood, it’s in easy walkable distance to many restaurants and a few metro stops. The room was very nice, well appointed and quiet. The breakfast in the lobby restaurant was delicious. But the best part of the whole stay was the pleasant, attentive, and helpful staff. We thoroughly enjoyed staying here!
michal.partnerOct 22, 2024 Unfortunately, there is not enough characters and words available to fully summarize of how disappointing our experience was so I will try to keep it very short and sweet. The purpose of this trip was to celebrate our engagement and initially this was not the choice of the accommodation I picked but I did want to upgrade and surprise my significant other. On the arrival we were greeted and led to our room (booked Executive double room) which ended up looking very different from the pictures online. 1) We were placed on floor #1 2) After close evaluation of the room it looks like it was an ADA room (bathroom was completely different) with no prior communication that we would be staying in such 3) WIFI was spotty at best 4) Ipad controlling the room was not working 5) Door lock was broken
After communicating with downstairs desk the next day, I was told that the only way for me to switch the room was to downgrade since everything was booked. Also fixed iPad had been brought up to my room but “Do not disturb” sign had been turned off and our room ended up being made specifically during the time we wanted to rest after exploring the city.
Finally at the checkout I was charged for a minibar beer which I have not drank but was forced to pay for since I was on a extremely short timeline to get to the airport and it was really early in the morning. Bottom line please pick other property (there is one two doors down) that might be cheaper with better service
jennifer.familySep 05, 2024 Spectacular hotel. From the staff, service as soon as you enter, to the state fo the art and gorgeous rooms and facilities. This hotel is perfectly located in the 1ere arrondissement on Pont Neuf, walking distance to pretty much everywhere and many food and shopping options. The hotel itself was perfect. The room was so well appointed, from the madeleines and fresh apricots waiting for you when you walk in, complimentary Evian, Nespresso machine, the state of the art touch pad controls for the room, nightstands with jewellery trays and USB plugs, and a great quality hair dryer (ladies IYKYK). Will absolutely stay here again.
Love this little hotel so nice super clean amazing the stay was the BEST!!!
We had a bad experience at check out. We were not provided with the bill correctly. I decided to pay the requested amount because I was in a hurry to go to the airport. I requested it by phone and email and was charged the wrong amount for minibar consumption. I explained the error via email and received no response.
nataliya.friendsJun 25, 2024 Hotel locate in center of the city and shopping. Rooms are very small
rozlyn l.partnerJun 10, 2024 We were very happy with this choice of hotel. The property was modern, convenient and well appointed. This hotel is definitely worth a return visit!
Staff was great, and the room was very comfortable. Location was great!
Would definitely consider staying again.
The room was beautiful and spacious! Unfortunately didn’t have time to go to the pool and hot tub but it looked great.
juvencio.partnerApr 28, 2024 Beautiful upscale well situated hotel with great amenities and service. Paul at reception is great plus for the hotel. Very helpful
Very nice hotel. I would stay again
kathleen.familyMar 30, 2024 Very friendly staff. Very accommodating.
The hotel is very cute and Coin . The best touch was the toilet seat warmer. The breakfast was ok. I would definitely recommend it
andrea.partnerMar 02, 2024 This was a fine hotel to stay at for night. Room was quiet and bed was comfortable. The design is a bit odd with a weird bathroom door that doesn’t close well. We also had issues getting some things for the room- we called twice for water and a bottle opener (for the water which was supposed to be in the room) and it never came up. We eventually had to go down to the concierge a few hours later to request it.
laura.partnerFeb 23, 2024 Lovely hotel
Great! Coming back for sure.
Great location in the centre of Paris. Staff were super friendly and made us feel very welcome. Room was nice too. Thank you!
Hotel experience has degraded since we started visiting last year. It's not super clean, the service wants to be 5-stars but it fails to deliver mainly because of the infrastructure in the rooms and hotel. It feels more lika. 4-star hotel.
