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Review Of Hotel Daniel0123401234

Isarvorstadt-Sendling, Munich | 3.0 km drive to Munich City Centre

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    User Ratings & Reviews

    Important information that you need to know before you book!

    • All
    • COUPLE
    • FAMILY
    • SOLO
    2.7

    Average

    3 User Reviews and 3 Ratings

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    Guest Reviews

    Good Stay

    Rated 4.0 by Sivaram Vallampati . Solo Traveller . Sep 21, 2024

    The hotel is at the center of the city and close to the main station and the underground and other transport networks. The staff were an awesome lot. The bathrooms were bigger than the stingy european hotels. The only thing is the carpet stinks. If you loose your card and if you end coming back at 11pm. You are struck. There are no staff at the hotel. I do not know what can happen from there. That was pretty worrying for me all the time. Access to food and restaurants are very very close

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    IRRESPONSIBLE HOTEL STAFF

    Rated 1.0 by souvik ghosh . Couple Traveller . Jul 22, 2023

    Dear Sir /Mam The booking date was from 7th & 8th July 2023. I would like to mention that via email dated 8th July 2023, I informed the hotel Daniel, Munich that I will reach their hotel at approx. 2 am on 8th July 2023 instead of 7th July 2023 due to train cancellations from Verona Porta Nuova, Italy. When we reached the hotel approx. 2 am on 8th July 2023 there is no one in the reception and hotel door was closed and none of the hotel's staff did not pick up our phone we tried the whole night to call them, but we did not get any response in a phone call or email That's why I (Mr. Souvik Ghosh) and my father (76 years old) an aged person had to wait in the street the whole night from 2 am to 5.30 am, but one of their customers went outside then we, fortunately, got a chance to come inside, through the entrance door and stayed in the lobby and waited till 7.20 am( 8th July 2023) till their receptionist came. (Hotel’s CCTV footage) finally, we got our room at approx 7.30 am on 8th July 2023. When we asked the receptionist he told us that our hotel desk is open up to 10 pm but as per Hotel's website it's different, there it is explicitly mentioned that the desk is open for 24 hours. Again, when we asked their staff regarding the refund process as we want to leave the hotel immediately he clearly said it's a non-refundable booking so we can't refund your money. ( Staff's photo attached) Therefore, we had no option but to engage in a heated argument. This is not at all acceptable as we had a trip from 8 am, so it was pathetic torture for us especially for my father. As a result, in the afternoon my father fell to the ground due to heavy weakness and was injured and he got 7 stitches in his lips. Eventually, I left Munich the very next morning with bitter memories. Room no 204 was allotted to us on the 8th of July morning (7 am) Therefore, based on the above I am requesting the following for your kind perusal. 1. As per the instruction of your staff I am requesting for full refund

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    Average Stay

    Rated 3.0 by Shivani Ramnath . Family Traveller . Jun 17, 2016

    The hotel location is amazing as is the staff at the front desk. However I can't speak the same for people who work the breakfast shift. Also, the breakfast is pretty much uneatable, you're better off opting out of it. The choice of food is dismal and the quality of food isn't good either. However, you can take the S Bahn straight to the airport from here which is convenient, plenty of restaurant options and shopping nearby.

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