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Ubud, Bali
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Guest Reviews
Poor Stay
Rated 2.0 by Parth Modi . Couple Traveller . Dec 13, 2024
There is some smell in bathroom, water in bathroom is not good, cost is very high. Amenity is not as per expectation.
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Worst service & a very rude staff ( including manager)
Rated 1.0 by Harshil Shah . Couple Traveller . Dec 06, 2024
Property location & food was really good. But the main problem is with the service staff. Most of the staff including manager were very bad in behaviour. Also very poor & slow service even after paying good amount of rent we were not given even a small water bottle on the day of checkout.
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Average Stay
Rated 3.0 by Siva Charan . Nov 04, 2024
Stay is good. It was peaceful staying there. Complimentary breakfast is good. But the price is little bit higher. Hello
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Terrible Stay
Rated 1.0 by SANTHOSH KUMAR VAIYAPURI . Jul 23, 2024
The service is not worth the money
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Good peaceful stay
Rated 5.0 by abhay gautam . Family Traveller . May 29, 2024
The Hotel is Really Good . Rooms are clean and the staff is helpful . Vegetarian options are less but they allow you to order food online . PUTU at the reception will help you with everything.
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Food was good because i opted for continental
Rated 4.0 by Srinivas Sonnappa . Couple Traveller . Apr 22, 2024
I look out for the places, where i find less indians n indian food. But unfortunately lot of indians over here,.
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Good Stay
Rated 4.0 by shreyash lahothy . Mar 10, 2024
Payogan is a beautiful place in ubud, property is too big but secluded, ubud market is bit far from these. Also the restaurant do not take orders after 10 which in some case gets difficult for food specially for indians
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Over hype and extra costly. The location is very remote with low connectit
Rated 3.0 by Girish Rameshwarappa Gulve Gulve . Couple Traveller . Mar 09, 2024
Villa doesn't offer as much facilities as a 5* villa should. The morning receptionist is rude.
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Terrible Stay
Rated 1.0 by Raghav Kumar . Feb 14, 2024
Villa food is not good for indian people. I am vegetarian and not found good food for us.
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There are so many mosquitoes in the room and insects also room smell so bad
Rated 1.0 by Hemang Patel . Couple Traveller . Jan 11, 2024
Not good experience no like place is so old and so many mosquitoes in the room staff is very rude so
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Average Stay
Rated 3.0 by Siddhartha Seal . Dec 12, 2023
The hotel is nice, food is good and the services are fantastic only problem is too much insects and frog in the evening
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Horrible
Rated 1.0 by Atif Kungle . Family Traveller . Nov 12, 2023
Maintenance is required urgently. Customer satisfaction is not there at all. They don’t allow local taxi in their premises and ask double for same. They were asking 650 thousand indonesian rupees for airport drop and same i booked by gojek in just 260000 indonesian rupees which i got just outside the main gate.
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Comfortable stay
Rated 5.0 by anshu Shah . Couple Traveller . Oct 20, 2023
Property is beautiful. They have buggys to take you from room to reception/spa/restaurant, which are easily available. Food is good, especially we were happy to get vegetarian food. Breakfast spread is not large but is enough. The place is slightly away from the main area by walking. However if you have car/scooty, you will be good
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Amazing property. Bad service
Rated 2.0 by Rahul Lakhanpal . Couple Traveller . Sep 08, 2023
Property is amazing. View from room is amazing. But the hotel staff service is bad. Delay in anything you ask for. Food is really bad. Had a very bad experience when ever we ordered food during our stay
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Average property
Rated 3.0 by prashant sharma . Family Traveller . Jul 04, 2023
Far property from ubud city centre and vegetarian people shouldn’t look at this property. Amenities and services was very slow and average types, property is beautiful but not maintained accordingly
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Excellent Stay
Rated 5.0 by Harshidaben Manjibhai Sakhareliya . Jul 01, 2023
It was a great experience. Everything is perfect and up to the mark. Voila maintained it very well and the view was really amazing. For internal transfer they provide 24 *7 service to us.
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The resort has seen better days
Rated 1.0 by Vishal Kumar Surendra Kumar Singapuri . Couple Traveller . Jun 30, 2023
The resort has seen better days, its in various state of decay, water leaking, black moldy walls everywhere, the windows sliders dont work jammed. Trash everywhere on the lot dead and wild plants everywhere in the resort and the villa itself
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Payagon villa
Rated 5.0 by ADITYA PERIWAL . Couple Traveller . Jun 11, 2023
The property was so beautiful. Had the best time. We had booked a pool villa. Must visit and experience it
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Worst service i ever get in any 5 star hotel
Rated 1.0 by Arulmozhiarasu Ganesan . Couple Traveller . May 01, 2023
Villa booked, provided villa are with toilets / shower outside room in open area within the compound. But there was no water in villa, reported to hotel reception many times but no response. Upon reaching desk in night time by walk, they took 1 hour to give another room. It also had next day water problem (no water for hours and then toilet flush was not working after water comes. Need to wait until 10. 30 pm to fix it after many calls. Restaurant served spoiled a loo para-rota (only indian food, staff admitted the stuffing was kept outside fridge and prepared new one. This was repeated again on 2nd day, on compliant they brought the same stuff by just heating it. Worst ever seen like this in 5 star hotel. No indian menu options in hotel. Breakfast is limited options only. Even 3 star hotels may have good choices.
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Good Stay
Rated 4.0 by regan Karamchandani . Dec 30, 2022
The property was very good ambience is very excellent the staff quality was amazing i like the stay overall but i think some changes are required. No that’s it
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