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You are booking hotel for more than 30 days

Review Of Grand Hotel Tien Shan0123401234

Almaly District, Almaty | 7 minutes walk to City Centre

    User Ratings & Reviews

    Important information that you need to know before you book!

    • All
    • COUPLE
    • FAMILY
    4.1

    Very Good

    6 User Reviews and 20 Ratings

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    Guest Reviews

    Good Stay

    Rated 4.0 by Arunabha Bhattacharya . Family Traveller . Jan 02, 2025

    Old soviet style property but well kept. Comfortable rooms, great location, good breakfast spread but vegetarians might struggle a tad bit- employees, especially frontdesk, restaurant and spa are polite and try to help. Housekeeping staff is a bit dour but overall efficient. For indians used to over friendly and eager staff at hotel chains, it might come across as a bit odd but once you get used to it, the hotel is worth the money spent. I would go back and stay if i had to

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    Great location with good service

    Rated 4.0 by Arunabha Bhattacharya . Family Traveller . Dec 29, 2024

    Well appointed hotel, at a very good location, helpful staff, good breakfast spread. May not be over the top fancy but if one has a liking for old soviet style, then the decor also grows on you.

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    Poor Stay

    Rated 2.0 by Arumita Mitra . Apr 14, 2024

    The place has very unfriendly staff and they don't give any tea supplies which is basic for any star hotel and they charge separately for room service and in room dinning

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    Good Stay

    Rated 4.0 by Vikrant Bansal . Jan 30, 2024

    Hotel is nice , location is very good, breakfast is English breakfast not as per Indian requirements but it is good… i personally liked it . One most important thing is hot kettle is missing in room …. Which is much needed in room . Otherwise very good hotel

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    Very good stay

    Rated 5.0 by rahul oberoi . Couple Traveller . Jan 01, 2024

    The hotel is at a very nice location almost everything is walkable. The rooms are good size and clean. The washrooms are clean and good toiletries. Just the bathrooms have a peculiar smell probably because of no exhaust. This is with all the washrooms as we had three rooms separate floors. The service is nice many staff know english. The heater were too hot in the rooms got them reduced. Overall very good stay and value for money.

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    Superb property & location

    Rated 5.0 by Sahaj Oberoi . Family Traveller . Nov 16, 2023

    The location is truly amazing & the rooms are really good and cozy too. Hot water was amazing even for 3 people, rooms were really spacious & the location was truly amazing. The only negative part was that they didn’t have a kettle in the room.

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