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COUPLE
FAMILY
BUSINESS
GROUP
SOLO
3.6
Very Good
110 User Reviews and 207 Ratings
Location3.9
Cleanliness3.6
Room3.7
Food3.6
Value for Money3.4
Hospitality4.1
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Guest Reviews
Terrible Stay
Rated 1.0 by jabir khan . Business Traveller . Oct 06, 2024
Not good not comfortable not clearing if 1 hrs extra charges 20 myr but intercom not working and food service not available
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Terrible Stay
Rated 1.0 by Kuldeep Singh . Sep 12, 2024
Room quality is low and food is very low. Poor food quality and hygiene issues
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Average Stay
Rated 3.0 by Syed Imran Syed Kadher Batcha . Family Traveller . Sep 10, 2024
Room was clean but no room service aas provided all day. No airport shuttle service. Overall okay.
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Excellent Stay
Rated 5.0 by Ravi Singh Guleria . Sep 08, 2024
It was nice experience, reception counter all were very cooperative, rooms were very clean.
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Too small and cramped up
Rated 2.0 by Thirumalai Navaneeth . Family Traveller . Sep 03, 2024
Tiny room with space only to walk to the bed. Deposit amount not returned fully. I was charged for early check in and that was ok, but they also charged me extra for not requesting room cleaning every day. Staff seems to be friendly but not helpful on even any minor request. Ac was working fine and bathrooms are good. Not suggested for travellers with kids. Ok for 2 adults.
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Terrible Stay
Rated 1.0 by Balraj Singh . Business Traveller . Aug 30, 2024
Can’t provide good facilities i am very disappointed no good services bed rooms so many problems i face here
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Please do not stay here and even if you do, don't opt for breakfast option
Rated 1.0 by Anusuya Borthakur . Family Traveller . Aug 25, 2024
Worst hotel of the whole trip. The breakfast was horrible. Very limited options. Cold food. When i complained the staff said everyone is eating this food only. I asked for a cup of coffee and the staff in the buffet was very rude.
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Best location. Friendly staff
Rated 5.0 by John Paul Sathianathan . Business Traveller . Aug 25, 2024
Best place to stay. Nice location. Easy access for most of the tourist attractions. Opposite to train station and bus station. Front desk staffs are very friendly and helpful.
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Excellent Stay
Rated 5.0 by Imran Bahar Choudhury . Aug 20, 2024
5. 5
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Excellent service of hotel and the location of hotel of is amazing rooms n
Rated 5.0 by Arshdeep Singh . Solo Traveller . Aug 03, 2024
There was a amazing experience of hotel & staff was so coprative. Rooms was nee t and clean. Superb location
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Good at thi price. Breakfast is okk. Not that good. But can adjust.
Hotel is basic not too up not too low but location is good. Connectivity is good. Bus stan is too cols e
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Good location and kind staff
Rated 5.0 by John Paul Sathianathan . Business Traveller . Jul 28, 2024
Perfect location and kind staff. Comfortable place to stay. Center place for most of the touristy area
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A good staying option
Rated 5.0 by Amrinder Singh . Solo Traveller . Jul 26, 2024
Nice room with great hospitality. All services provided. From breakfast to quiche checkin. Hotel staff is very helping
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Average Stay
Rated 3.0 by Rahul Verma . May 30, 2024
When u have nothing focus on something
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Super to stay yes it is best
Rated 5.0 by Rekha Somalingam . Solo Traveller . May 16, 2024
Nice staff to receive nice rooms respect to each and every one amenities are good to know about hotel go and stay first then comments k
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Nice and comfortable stay
Rated 5.0 by John Paul Sathyanathan . Business Traveller . May 10, 2024
Wonderful place and helpful staff. Comfortable stay. Nice location. Public transport is just opposite to hotel. Very convenient
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Sakura Elite Kuala Lumpur has replied on May 17, 2024
Dear Paul,
Thank you so much for your kind words and for taking the time to leave such a positive review! We’re thrilled to hear that you had a great experience with us. Our team works hard to provide the best service possible, and it’s always rewarding to hear that our efforts ... Read more
Very small room, blanket and pillows not properly clean, hotel took the advantage of our early checkin and asked for very high amount.
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Sakura Elite Kuala Lumpur has replied on Apr 29, 2024
We appreciate you taking the time to share your feedback with us. We're sorry to hear that your experience did not meet your expectations.
We apologize for any inconvenience caused by the size of the room and the cleanliness of the bedding. Providing a clean and comfortable en... Read more
Awesome and memorable stay in the heart of kuala lumpur. On a walking
Rated 5.0 by Dhirender Kumar . Solo Traveller . Apr 10, 2024
Awesome rooms, friendly reception staff and team members, large dining area, walking distance to petaling street, central market, petronas twin towers
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Sakura Elite Kuala Lumpur has replied on Apr 29, 2024
Great to hear you had such a wonderful stay with us in the heart of Kuala Lumpur! We're thrilled that you found our rooms awesome and our reception staff and team members friendly. Our spacious dining area is indeed perfect for enjoying delicious meals. Being within walking dista... Read more
Terrible Stay
Rated 1.0 by SOHAN LAL GIRI . Solo Traveller . Mar 07, 2024
Past 3 year i am using mm t now i will get higher price and my other friends get low fare horrible regular user high fare
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Sakura Elite Kuala Lumpur has replied on Apr 03, 2024
“I'm sorry to hear that you had a bad experience. We're taking steps to fix the issue and appreciate your feedback.” “Thank you for bringing this to our attention. We're sorry for the inconvenience, and we'll do everything we can to make it right.” Read more
Hotel is good
Rated 5.0 by Kumar Abhineet . Solo Traveller . Jan 30, 2024
Awsm hotel with staff also n location is infront of metro station is also impressive amd one more thing
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Sakura Elite Kuala Lumpur has replied on Apr 03, 2024
Thank you so much for taking the time to leave us feedback.” “Is there anything we can do to improve?” “We hope to see you again soon!” “We're really grateful and appreciate you taking the time to share your rating with us.” Read more
