We had a mixed experience at The Hoxton. Our room was not ready at 2pm check in time, and when we did get the room an hour later, it was a musty, unclean room in the basement. We went back to the desk to request a change, to which we were told basement rooms are “normal” in Amsterdam, and we only were able to change rooms with my persistence as the room we were given was not satisfactory. We had to wait another 2 hours to be given another room. What was the most frustrating however, was other guests were offered complementary drinks at the hotel bar when their room was not ready at check in, but we were told to just wait and deal with it. While the issue with the room was rectified, the discrepancy in service between guests left a sour taste in our mouths. The breakfast was a la carte and rather limited compared to other European hotels. The hotel is not close to the city center and there are not many food options nearby. While the rest of the stay was fine, I’m refraining from a 5 star review because of the check in experience.
I enjoyed the decor and the friendly service from the staff. They accommodated my needs, and I was grateful that the property was dog-friendly.
katherine.partnerNov 22, 2024 Absolutely amazing breakfast! Plus the staff were lovely
manuel.partnerNov 13, 2024 Overall, we loved our stay. Restaurant was great and both restaurant and front desk were responsive and helpful.
lorianne.friendsNov 03, 2024 My friends and I enjoyed staying at this property! The hotel was spotless, creating a welcoming and comfortable environment. Its proximity to the train station was a major plus, allowing for easy access to explore the city. To top it off, the food was delightful, offering a variety of delicious options that made each meal enjoyable. Overall, it was a perfect blend of convenience and comfort.
laurence.familyOct 28, 2024 Great hotel. Lovely staff. Good location with great tram links.
amandeep.familyOct 22, 2024 Great food, could do with bath robes and better television options
abigail.partnerOct 20, 2024 Great hotel. Lovely style. Soft bed with strong shower. Very helpful staff
Really enjoyed our stay here. It’s located to the east of the city centre but very easy to get around with tram stops near to the hotel (tram is easy to use). Nice hotel and restaurant.
karise.familyOct 17, 2024 This was a great stay. Beautiful property: modern, funky, and welcoming.
Great place to stay in Amsterdam
Loved ev about our stay
Very comfy room, welcoming team, great facilities. Wonderful hotel !
Lovely stay, really love The Hoxton hotels, this one isn’t right in centre which didn’t matter, would definitely return
Great property, very unique, i highly recommend.
Outstanding rooms and walkability. Right next to a tram stop so easy access to the train station.
Easy check-in, bike rental, great location, helpful staff, great vibe, nice decor, SUPER comfy bed, nice bathroom toiletries and shower, fun touches like the radio. Granola in the breakfast restaurant not healthy or homemade which surprised me. Great service & beautiful building!
Size of the room and the convenience of having two bathrooms!!
Hotel with character on a quiet block
The hotel was very nice. We liked that it was older (built in 1920) and had a lot of character. Also it was about 3/4 of a mile from the train station so out of the hub-bub and noise of downtown old Amsterdam.
We had a nice view of the waterway and there were several local places to eat.
I'm glad we chose The Hoxton for our stay.
Disappointing to be honest. Not a patch on Hoxton Shoreditch, Holborn and Southwark where I've stayed - this was vastly overpriced for the quality of room and general hotel services.
Had a cosy room which was beyond basic. Window was broken so had to get someone to fix that. No frills to the stay whatsoever which for the per room cost I found a surprise.
Didn't eat at the restaurant as there was no one in it when I arrived - opted for room service but there was limited choice (4 mains I think) so ended up ordering a takeaway.
Location isn't central but well connected via a quick tram.
Available bikes are limited so you've got to be quick to get one.
All in all and underwhelming experience for the price.
Absolutely loved our welcome by Lara at the reception. Very friendly and informative.😊 We also loved our dog box and bed. 😍
Our room was very clean, comfortable and warm. Parking was also closed by in a parking house. 👍
Unfortunately, when we ordered a takeaway at night, no staff called us to let us know that the food arrived (despite this was suggested earlier as we found the three room service meals not to our taste.) In the end the pizza was just lukewarm 😬. Very good money for value!
