Very nice property, upscale room and great location.
Possibly the most comfortable bed we’ve ever slept in. Like climbing into a big cloud.
Top-level service, a great hotel in the center of the city. Recommend!
Many stores and historical landmarks within 10 to 20 minutes
alice c.partnerNov 21, 2024 A fabulous hotel
olga.family_with_childrenNov 12, 2024 Very relaxing atmosphere
Excellent location but expensive food
The hotel is very well located. We have been to Warsaw several times so needed very little assistance although we were disappointed that the front desk staff were not knowledgable about the important site that is directly across the street from the main entrance of the hotel. Otherwise, the service we received was helpful.
katerina.partnerNov 02, 2024 Excellent services, friendly and helpful staff, the spa is a nice bonus.
Cozy luxury hotel, great location.
Excellent location, large rooms and comfortable beds. Confusion around room service orders, wrong items brought, items missing, surprising items that weren’t on the menu arriving, no salt and pepper etc but resolved by the lovely team. Low humming noise all day and night from a ventilator that can’t be turned off, a broken iron in the room etc - small details but noticeable. All in all a lovely stay.
christopher.partnerOct 25, 2024 Great location
Excellent property. Great value, modern, excellent concierge.Great rooms. Excellent bar and lounge. Close to everything. Easy walk or uber. I will definitely stay here again
Ventilation and airconditioning did not work, despite of making huge noise. It was also impossible to open the window, so the room felt like a sauna
Nice hotel, easy location near or in historic district. The breakfast buffet at 40 Euro each person was ridiculous but had to pay for GF. Me, forget it! Overall, 4 star hotel, Service as would expect.
An excellent hotel, with very nice, helpful and friendly staff.
I was disappointed that the hot breakfasts I chose (bacon, eggs, etc.) were cold on both occasions.
Wi-Fi was occasionally iffy.
on a personal note, the music played at breakfast and at dinner was just awful - dreadful plinky plonky piano bar type rubbish that I can't believe anybody really likes - certainly the staff I spoke to don't.
Overall though a good hotel in a very good location by the Royal Route.
marian.partnerOct 02, 2024 The hotel employees are the nicest in Warsaw. It makes the hotel stand out above the others.
Worst bed ever. Staff mainly cold and unhelpful
A haven of peace in a very busy city, and conveniently situated for all the main sights. A very comprehensive breakfast buffet and good restaurant, if a bit pricey.
