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Groot Brakrivier
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Check-in: 2 PM - 5 PM | Check-out: 10 AM
Property Rules at Seeplaas
Languages Spoken by Staff English and Afrikaans
15 Ratings
EXCELLENT
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We love Seeplaas 2nd time will be back again and again, excellent service , friendly sfaff and food out of this world
Fell in Love with Seeplaas
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Seeplaas is one of the best resorts I ever stayed at , friendly staff ,clean , excellent food , will stay there again and again ..............Love Seeplaas Rhoma Lombaard - 10/10
Poor service from manager
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We booked online via hotels.com which specified that we have an ocean view room and was on special when you chose a non-refundable option. So we gladly made the booking well in advance due to the great special we got online via hotels.com and I got an invoice stating we booked a room with an ocean view. Upon arrival, they said we are booked for the mountain view room, which actually has no mountain view. Anyway, they blaimed the mistake on the app we booked it on. Which is understandable that sometimes stuff like this do happen, BUT there was an ocean view room available which they refused to give us, even though we did make a booking for the ocean view room AND made full payment 5 months prior to arrival. Their excuse was that another person booked that room. So I asked them when did that person book that room. They could not answer me, so I asked if that person did payment already, which they added, no and there was no deposit paid as well by said person and they could not get hold of said person that booked our room which I add again had no payment to confirm their booking. We waited for an hour and a half to get an answer and any resolvement from the manager that was not even present at the premises. Eventually when I lost my cool on the poor staff member at reception they agreed to give us our ocean view room that we paid for well in advance. Very poor management which could have been resolved in a matter of minutes.
Superb accommodation!
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Absolutely amazing stay! Best views ever! Lovely friendly host and staff. Will definitely be back.
The best place to stay in Cape May
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We had a wonderful stay, first night after covid reopening. Social distancing was well respected, the staff had masks on and occupancy was limited. Wonderful food, tea and cake, wine and cheese and very friendly staff. Our room was spacious and a minute walk from the beach. Highly recommended. There were also great treats included like complementary beach chairs and bikes
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