stephen.partnerSep 22, 2024 Great value breakfast on top if excellent facilities
geetika.partnerJul 31, 2024 It is a very clean and sleek hotel. Plenty of shops and every site is walkable. The staff and cleaning staff are very friendly.
I was not a fan of the hot food but the cold selection was very good.
Overall very good and would come back.
ashley.familyJun 20, 2024 Really nice hotel! We enjoyed stay. Bed was very comfortable and we slept well
Very clean and comfortable hotel
Stylish, clean and chic. Nice roof terrace. Great location. Close to historic core and relatively quiet street for city centre location. Easy access to bus and train.
Smelly shower drains and building work
Shower drains smelt very bad and as the shower isn't separated from the room it made the whole room smell. Only one bottle of water is allowed to be filled up with water at a time, even with multiple people in one room. Very limited toiletries in room and some were empty and not refilled despite asking reception. There was building work going on in the hotel from 9am, which woke us up and continued throughout the day for 2 days
joseph.partnerFeb 27, 2024 Amazing hotel. Small boutique. Cool decor. Location great. Old town very walkable. Near good transport links. Reception staff taff great. Thouroughly recommend.
nikolaos.partnerFeb 05, 2024 Super Unterkunft und perfekt gelegen für einen Städtetrip. Zahlreiche Restaurants und Bäcker direkt vor der Tür. Im Viertel sind überwiegend einheimische und daher ein tolles Urlaubsfeeling. Das Personal war klasse und hat uns zahlreiche Tipps gegeben. Wir werden sicherlich nochmal kommen. Die Zimmer sind sauber und schön eingerichtet. Der Whirlpool ist Mega. Preise für den Zimmerservice sind relativ günstig.
The staff was great. Very attentive and very friendly.
The hotel and the rooms are nicely decorated and the beds are quite big, however I thought the mattress was on the soft side and the shower drains need to be addressed as the room smells like sewage. I understand this may be a problem everywhere in the island. Despite the above issues, the staff makes it worth the stay and would definitely come back!!!
Great location. Good vibes. Very comfortable. Spotless clean. Nice personnel.
Loved our stay.
We loved this hotel and recommend it highly.
Great hotel, good location, friendly staff
Great hotel in a great location. Mattresses were so amazing, seriously need to know what they were. Staff were friendly, helpful and available. Rooms could benefit from ventilation in the bathrooms and some touch ups to finishes, but it did not affect our stay at all. Lovely staff, clean and once again, amazing mattresses.
Great place to relax and visit the beauty of Palma
To start the main reception staff, Carmina and Martina were exceptional. They were genuinely authentic in their interest in making your stay a pleasant one. Despite their long hours they were gracious and a great credit to this hotel. They noted it was my birthday and went above and beyond to make it a special stay.
The room itself is compact but very functional. There’s some wear on the fixtures and fittings but overall it all worked. We had an actual double bed and not two singles pushed together which was important to us. It was comfortable too. We were in the back which helped with the street noise. However the walls are thin so you will hear other guests coming and going at all hours, more so when they aren’t quiet.
The room was clean and had some complimentary toiletries. Our shower door didn’t seal well so it flooded the area outside the door, which the bath mat couldn’t cope with, we managed because they mats were changed daily, and we used a hand towel as a second mat. We recommend this gets looked into. We’d also suggest providing moisturiser with the toiletries and some way to dry wet swimsuits, maybe a line on the balcony?
The dipping pool terrace area is small but again functional with seating in the shade or the sun. The sun umbrellas are cumbersome to manoeuvre but that’s a minor thing.
We paid £165/night, which was the cheapest we could find for a 4 star in the area. We would return but later in the season when it’s hopefully at a lower rate.
verified t.partnerJul 16, 2021 Very clean modern boutique hotel in the city of Palma. Staff were very friendly and helpful and made us most welcome.
My only small criticism is that it wasn’t very clear the property had its own underground car park so we used a public one near by, we were offered to use it but decided to leave the car where it was as we would already have incurred a charge but apart from that I would highly recommend this hotel. Our room was a good size with everything in it you would need, we had a large double bed and a sofa etc - a great stay
verified t.partnerMar 16, 2021 Having stayed in several hotels in and around Palma The Ars Magna is up there with the best of them. Great location near town centre and staff who deserve their own five stars. Nothing is too much trouble- exceptionally welcoming *****
Great location with rooftop pool
Beautiful hotel with great location next to the main bus terminal - Friendly staff and great view of the city from rooftop pool
verified t.partnerFeb 24, 2020 Great location and staff very helpful making recommendations of restaurants etc
