Staff at Lane Bay Villas is exceptional, with friendly and helpful service that goes above and beyond. The Location is peaceful and serene, perfect for a relaxing getaway, but a car is recommended for exploring the area. The Cleanliness of the property is top-notch, with well-maintained villas and beautiful gardens. The Food & Dining is delicious, with personalized breakfast and dinner served on the villa's terrace. The Room is spacious, comfortable, and luxurious, with stunning views and private pools. Overall, Lane Bay Villas is a perfect retreat for those seeking tranquility and exceptional service.
Staff
The staff at the property were exceptional, providing personalized service and going above and beyond to ensure guests had a comfortable and enjoyable stay. They were friendly, helpful, and accommodating, with nothing being too much trouble. Guests appreciated the warm and welcoming nature of the staff, who were always available to assist with any requests or queries. Examples of excellent service included arranging tours and transportation, providing recommendations for local restaurants and activities, and even surprising guests with birthday cakes and decorations.
Location
The location of the property was praised by guests for its peaceful and serene atmosphere, away from the hustle and bustle of tourist areas. The views from the property were stunning, with beautiful sunsets and ocean vistas. While some guests noted that the property was remote and required transportation to access nearby amenities, others appreciated the secluded nature of the location and the opportunity to relax and unwind in a tranquil setting.
Cleanliness
Guests consistently commented on the high level of cleanliness at the property, with villas and common areas kept spotless and well-maintained. The attention to detail in cleaning was noted, with guests appreciating the fresh linens, towels, and toiletries provided. The cleanliness of the private pools was also highlighted, with guests enjoying the refreshing and well-maintained water.
Food & Dining
The food and dining experience at the property was praised by guests for its quality, variety, and personalized service. Guests enjoyed the option of having meals delivered to their villas, with breakfasts in particular receiving high praise for their deliciousness and presentation. The staff were noted for their attention to detail in catering to dietary restrictions and preferences, and guests appreciated the opportunity to try traditional Thai cuisine.
Room
The villas at the property were described as spacious, comfortable, and well-appointed, with guests enjoying the private pools and stunning views. The attention to detail in the design and decor of the villas was noted, with guests appreciating the luxurious amenities and comfortable furnishings. The beds were described as particularly comfortable, with high-quality linens and pillows provided.
