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COUPLE
FAMILY
BUSINESS
GROUP
SOLO
3.3
Good
11 User Reviews and 22 Ratings
Location2.8
Room3
Food3.4
Amenities2.5
Hospitality3.2
Cleanliness3.8
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Guest Reviews
Poor Stay
Rated 2.0 by Muhammad Junaid Bisiri . Business Traveller . Nov 19, 2024
Very poor hotel service i am bad experience from hotel breakfast experience very horrible no service details or room service number in room
very very bad experience
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Worst Experience Refund and Compensation Request
Rated 1.0 by Rajeev Naidu . Family Traveller . Oct 03, 2024
I am writing to express my extreme disappointment and frustration with my recent experience. 1. Prior to arrival, we informed the hotel about our late check-in and received confirmation.
2.
- We were forced to book two new rooms at double the cost, incurring an additional 6000+ THB. Expectations: 1. Reliable confirmation and partnership with hotels.
2. Seamless check-in process.
3. Trustworthy booking services. Request: In light of this experience, we request: 1. Full refund for the original booking.
2. Compensation for the extra amount paid (6000+ THB.
3. Acknowledgment of mental agony caused. We hope you will take immediate action to resolve this issue, provide a fair resolution, and prevent similar incidents in the future.
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Excellent Stay
Rated 5.0 by Madanagopal Mahendran . Couple Traveller . Oct 22, 2023
Rooms were clean with laundry. Everything was accessible and closeby. It's a decent stay for the price what you pay.
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Nice location
Rated 3.0 by KUNAL TALREJA . Family Traveller . Mar 04, 2020
Rooms were not good as per price. Ac was not working
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Hotel at a good location
Rated 3.0 by Rupesh Kumar Patel . Solo Traveller . Feb 20, 2020
I liked the location of the Hotel. Everything was nearby. Rooms were big but air-conditioning was poor. Rest I liked it. Staff was good too.
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Amazing
Rated 5.0 by A K M Rafiqul Islam . Family Traveller . Jan 20, 2020
It was a very nice and amazing trip for me and family. The food quality was amazing
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Good hotel
Rated 4.0 by Avinash Namadi . Group Traveller . Dec 28, 2019
Nice Hotel to stay very near to nightlife streets.
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Pretty average stay
Rated 2.0 by Imran Shaikh . Group Traveller . Dec 27, 2019
The hotel room was decent and clean however the housekeeping services were available only till 8 pm post which, you don't even get complimentary water bottle. The staff didn't care much about the needs of ours as customers. I would highly recommend other options in the nearby vicinity!
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V good Hotel near to walking street
Rated 5.0 by Mogulapally Srikanth reddy . Couple Traveller . Dec 04, 2019
Gud Hotel at reasonable price. This is my second time visit to the Hotel.
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Average Hotel
Rated 2.0 by GORAV KHORANA . Couple Traveller . Nov 17, 2019
Not good for Indians as only 2 premix coffee pouches available in room and hotel staff refuse to give more, and we Indians are used to have tea quite often so had to purchase tea bags sugar whitener from market. Room was given to us. Washroom stinky so requested to change the room which was changed but the room AC was not working properly so had a horrible night. Hotel gives food coupons for breakfast which is again weird. In room and at the reception desk rate list is there for room belongings as bed sheets towels rates are there if lost will have to pay.
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Grand Phoenix nice one
Rated 4.0 by Ameya Dhole . Jul 08, 2018
It was very near to main localities. Quite nice place to stay in and clean one. Nothing as such everything was quite fine.
