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Review Of Best Western Empire Palace0123401234

Sultanahmet, Istanbul | 3.7 km drive to Galata Tower

    User Ratings & Reviews

    Important information that you need to know before you book!

    • All
    • COUPLE
    • FAMILY
    • BUSINESS
    3.6

    Very Good

    11 User Reviews and 12 Ratings

    Location4.6

    Room3.8

    Food3.7

    Amenities3.8

    Hospitality3.8

    Cleanliness4.1

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    Guest Reviews

    Dont go by name

    Rated 3.0 by harsimrat sahi . Couple Traveller . May 20, 2023

    They made us stay in a different hotel saying we dont have room available as they overbooked luckily makemytrip handled it greatly we want to thank miss komal for the effort they talked to the hotel and arranged us a room next day. Hotel is too noisy. Except our first day experience breakfast is nice rooms are clean but small. Location is amazing

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    G

    Rated 4.0 by Nusrat Sayed . Family Traveller . Feb 09, 2023

    Mehmet n irfan bey was very helpful n accommodating

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    Great place to stay

    Rated 5.0 by Debanjan Dey . Couple Traveller . Jan 03, 2023

    Everyone is very helpful, the manager is very friendly and witty. They look out for all help you would need for a comfortable stay. The location is fantastic, very near to the tram stations with all the tourist locations nearby

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    Rooms

    Rated 4.0 by Bhimesh Vudathu . Couple Traveller . Jun 08, 2022

    Room size is too small. Should have mentioned clearly

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    Comfortable hotel

    Rated 4.0 by Aditya Singh . Couple Traveller . Oct 09, 2019

    Hotel is located in the old Town, very close to the blue mosque. Small rooms with no king size beds, only queen size. Staff is polite but like all turkish, always expecting tips.

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    Good service & worth every penny

    Rated 4.0 by Niraj Mittal . Couple Traveller . Jul 10, 2017

    This was a budget hotel for couple stays with good location in middle of city with wide access to all the amenities. Great sea side location with metro access across the street. Away from airport but worth it for middle class families.

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    Fantastic stay

    Rated 5.0 by Ajay Gupta . Couple Traveller . Aug 03, 2016

    Fantastic stay at Istanbul... Very good location of the hotel.. Walking to all the famous sightseeing places. Hotel staff is very cordial especially Suleman, who guided us genuinely and advised us correctly. Stayed July 2016, travelled as a couple.

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    Excellent location & poor breakfast

    Rated 4.0 by Mohammad Tauseef . Family Traveller . Aug 01, 2016

    We stayed as a family of 3 for 3 nights. 1. Location is excellent in close walking proximity to The Blue Mosque, Haga Sophia, Grand Bazaar and Topkapi Palace. 2. Lots of restaurants in the area that work late into the night. 3. Tram right outside the front door. 4. Excellent staff. Very helpful. 5. Breakfast was bad. Very limited options. 6. FYI: Taxi from Ataturk Airport cost us TRY 60. Shuttle options available from hotels to Airport for 5 per person only. Would not advice taking the taxi if you have a weak heart. We tried it 4 times, and with the exception of one, the rest drove like maniacs. Stay in Sultanahmet area.

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    Good Stay

    Rated 4.0 by Dr Nikhil Parulekar . Family Traveller . Jun 17, 2016

    It is a good compact hotel very close to Blue Mosque and Topkapi palace. The staff especially front office manager Cengez speaks great English and is very helpful. There is a tram station outside the hotel but it does not cause much disturbance. The airport transfer from the hotel was well organised and the breakfast was very good. I was with my wife and my 18 month infant.

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    Average Stay

    Rated 3.0 by Anwar Barayil . Couple Traveller . Jun 17, 2016

    After first night stay, I confirmed with them one more night after 2 days for the same rate and they agreed. But when I returned after two days they refused and wanted a higher rate which was unethical on their part. I was able to book a room at a lower rate on the net in the same hotel, where as they had said they did not have any room for a lower rate. This I find is a negative point on this hotel staff and management and this should be taken up at the highest level. Integrity is very important. Once agreed, they cannot and should not go back on their commitment. And they lied about room availability, because I was able to book in the same hotel within 2 minutes via MakeMyTrip website at a lower rate.

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    Average Stay

    Rated 3.0 by Nadeem Khan Balwinder Singh . Business Traveller . Jun 17, 2016

    Good for a short stay business visit if the Place of work is near Eminonu or Sultanahmet. The surrounding area gets crowded during the day because of tourist population influx. Not a quiet place to stay if you are looking for serenity. Average hotel on the whole.

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