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Review Of Mercure Grand Jebel Hafeet Al Ain Hotel0123401234

Jebel Hafeet, Al Ain

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • business
    4.1
    Very Good

    318 Ratings

    excellent
    42%
    very good
    33%
    average
    17%
    poor
    4%
    bad
    3%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 4
    • 4
    • 5
    • 5
    • 5
    • 3
    • 4
    • 5

    Rating Categories

    • Hospitality4.7
    • Facilities3.9
    • Room4.5
    • Cleanliness4.0
    • Value For Money4.0
    • Child Friendliness4.3
    icon
    We are using generative AI to show you summarised user review

    Traveller Impressions

    Powered by Generative AI using recent user reviews

    The property is located on top of a mountain with breathtaking views. The pool area is nice and has slides for kids. However, some guests complained about the pool being too cold. The rooms are clean but some are old and need renovation. The food quality is average and expensive. Some guests were disappointed with the limited options and taste. The staff is friendly but some need to improve their behavior. Overall, it's a good property for a family staycation with lots of activities for kids.

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