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COUPLE
FAMILY
BUSINESS
GROUP
SOLO
4.0
Very Good
48 User Reviews and 141 Ratings
Location4.3
Room4.1
Food4
Amenities3.9
Hospitality4
Cleanliness4
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Guest Reviews
Poor Stay
Rated 2.0 by Maysherl Sabigan . Oct 24, 2024
not so pleasant experience.
surprise 1: the hotel charged for car parking at their facility. surprise 2: we paid for breakfast in a dance and the timings told to us were 7 am to 11 am. however it turned out to be closing at 10 am. surprise 3: we requested for late check out (3:00 pm) over phone before check-in. it was informed that upto 1:00 pm was granted however for further late check out, the person will check and let us know. we had informed the hotel that our check-in time will be late and not before 8:00 pm. at the time of check-in we were given an absolutely different information. no late check out without additional charges! upon our insistence, the receptionist agreed to give extra 30 minutes i.e. till 12:30 pm. but we asked for longer time and she said she will check and get back. the next day when we asked, there was no update. this was annoying and then upon argument she referred us to the duty manager. he helped in extending to 2:00 pm. quite a chaotic situation! it's a definitely not an acceptable customer service and should ideally demand for compensation against the issues faced.. the hotel also kept cash deposit. it took them over 20 minutes to release the funds at the checkout time. ☹️ highly disappointing!
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Average Stay
Rated 3.0 by Jimmy Gill . Oct 18, 2024
The wifi was extremely poor, and the bed setting was not comfortable
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Terrible Stay
Rated 1.0 by Mohammed Ijas . Oct 04, 2024
Ok
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Excellent Stay
Rated 5.0 by Diana Mayanja . Solo Traveller . Aug 11, 2024
This is diana mayanja, the property location is good thus ab-it far from my touring places, amenities and the services were on point. No disturbance at all, receptionists are soo welcoming and the place generally is soo neat. I strongly recommend it.
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Bad experience staying at grand central hotel
Rated 2.0 by Akash Moosa . Family Traveller . Aug 02, 2024
It was a very bad experience. Hotel policies are very poor which doesn’t favor the guests at all. The staff is not helpful
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Average Stay
Rated 3.0 by RAMNIWAS RAO . Business Traveller . Jul 20, 2024
It's a good hotel room is clean but bedsheets and blankets are used water is complimentary but not provided even after call rest is fine
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Excellent Stay
Rated 5.0 by Lovelyn Sengal . Jul 08, 2024
It was amazing staff and food i will definitely come more often at grand central hotel
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Great and cleanproperty with good breakfast
Rated 5.0 by shishir tyagi . Solo Traveller . Mar 21, 2024
It was a great experience altogether. I stayed for 7 nights and loved the place. The place is nearby to al rigga metro station, in case anyone wants to commute by metro. Breakfast was good although mostly repeated items but indeed a good one. I want to appreciate all the staffs who made the check in hassle free and exclusively want to appreciate mr. Sangram who was serving in the breakfast section. The guy was very polite n humble and serving everyone to their comfort. I highly recommend this place.
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Excellent Stay
Rated 5.0 by Yogesh Kumar . Couple Traveller . Mar 10, 2024
The staff is very good. Rooms are spacious and all amenities are available in room like a big hotel.
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Excellent Stay
Rated 5.0 by Mohamed Nasser . Business Traveller . Dec 10, 2023
Perfect place to stay in deira staff are very helpful and friendly the best hotel in deira dubai and close to metro
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Excellent Stay
Rated 5.0 by Muhammad Waqas . Aug 29, 2023
Excellent
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N
Rated 1.0 by Njana Jayadeep . Family Traveller . Aug 17, 2023
Room was good, however very bad ambiance. It was very noisy with some party going on the whole night. Reception staff were rude and holds your id till you check out.
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Amazing
Rated 4.0 by Ahmed Eltigani . Family Traveller . Jul 13, 2023
The the team is very helpful very smiley and they will do more than that if you asked them for anything
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Excellent pricing and excellent rooms
Rated 5.0 by Roopesh R . Solo Traveller . Jun 30, 2023
I have to say I was pleasantly surprised for the price offering, they have pretty good rooms, only minus point if any is that music from the clubs go on till 4-5 in the morning, it didn’t bother me much but others could find it disturbing. The staff was very friendly, professional and helpful I will be staying here again
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Reception
Rated 4.0 by Navaneetha Krishnan . Family Traveller . Dec 06, 2022
Reception response was very good
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Very friendly
Rated 5.0 by ADITYA MANI HARSHAVARDHAN BADAM . Group Traveller . Nov 29, 2022
My stay was good and staff was friendly
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Not up to 4*
Rated 3.0 by PEER MOHAMED . Couple Traveller . Nov 08, 2022
It was a pleasant stay overall, but there were no control of thermostat for ac inside rooms. Basic facilities were missing, breakfast was not up to the mark and lighting inside the room is definitely not sufficient. But near to metro and better connectivity.
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Client
Rated 4.0 by Voara annie randriambeloson . Solo Traveller . Sep 24, 2022
The experience was good. The agents are kind. The decorations are perfect.
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Not so impressive
Rated 3.0 by RANGASAMY KRISHNAN . Business Traveller . Sep 18, 2022
Not so impressive but ok to stay for business meeting coz all the required places are within the reach
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Bad staff behaviour
Rated 3.0 by shubham bhartiya . Business Traveller . Aug 30, 2022
Staff does not co-operate with the guest. Very rude behaviour as we are asking for a favour
