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You are booking hotel for more than 30 days

Review Of Citymax Hotel Ras Al Khaimah0123401234

Dafan Al Nakheel, Ras Al Khaimah

    User Ratings & Reviews

    Important information that you need to know before you book!

    • All
    • COUPLE
    • FAMILY
    • BUSINESS
    • GROUP
    • SOLO
    4.1

    Very Good

    128 User Reviews and 408 Ratings

    Location4.6

    Cleanliness4.2

    Food3.9

    Value for Money4.3

    Hospitality4

    Security4.3

    Sort By:

    Guest Reviews

    Poor Stay

    Rated 2.0 by Manav Kalariya . Dec 11, 2024

    While booking the room they mentioned to give room with bathtub butat the time i arrived they gave room without bathtub. Happened many of times

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    Citymax Hotel Ras Al Khaimah has replied on Dec 12, 2024

    Dear Manav, Warm Greetings from Citymax Ras Al Khaimah. We regret to learn that your recent experience with us was less than satisfying. Please accept our apologies for any inconvenience caused. Rest assured that we will carry out corrective measures to improve our services... Read more

    Excellent Stay

    Rated 5.0 by Bahawooddin Saiyed . Dec 07, 2024

    Great service and location - value for money.

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    Citymax Hotel Ras Al Khaimah has replied on Dec 08, 2024

    Dear Mr. Saiyed, Warm Greetings from Citymax Ras Al Khaimah. Thank you for sparing some of your valuable time to share your recent experience at Citymax Hotel Ras Al Khaimah. We certainly pride ourselves on the level of customer service that we provide and we always strive ... Read more

    Excellent Stay

    Rated 5.0 by Moonesh Bhasin . Dec 06, 2024

    good stay neat & clean good food & breakfast nice swimming pool will repeat & refer to other 👍😒😒😒😒

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    Excellent Stay

    Rated 5.0 by Ravi Shankar . Dec 03, 2024

    All good including food

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    The hotel was good, but our stay became perfect coz of the staff

    Rated 4.0 by Fady Moawad . Couple Traveller . Nov 22, 2024

    Our stay was for my girlfriend's birthday. The hotel was good, but our stay became perfect thanks to the staff. They were incredibly flexible, which i honestly didn’t expect. Before my arrival, i called the night shift to inform them that we might arrive around 12 pm or 1 pm. The response was that early check-in charges would apply, so my expectations were quite low. However, upon arrival and during check-in, the reception staff completely changed my mind with their exceptional service. A big thank you to the receptionist who gave us a beautiful room with a great sea view. I also want to express my gratitude to mr. Same h for his outstanding hospitality and excellent management. He is truly a great example of what someone in charge should be. During my two-night stay, his willingness to go above and beyond to help us was greatly appreciated. His professionalism and friendly approach made a huge difference. Thank you as well for the late check-out! another staff member who stood out was a filipino receptionist. I went to the front desk after 2 am to ask for cutlery. He informed me that the restaurant was already closed, but as i was leaving, he offered me cutlery from his own food order just to make sure i was okay. He even apologized for offering his personal items. This level of care and attention to guest comfort is rare and truly admirable. Lastly, i want to thank the security team, especially the day-shift guard, who was always smiling and eager to help. Thank you so much to everyone for making our stay so memorable. You’ve set a high standard for hospitality, and we’ll definitely visit again!

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    Citymax Hotel Ras Al Khaimah has replied on Nov 24, 2024

    Dear Mr. Fady, Warm Greetings from Citymax Ras Al Khaimah. We would like to thank you for taking the time to leave us such a great rating further to your recent stay. On the other hand, we would like to thank you for your kind words towards our Staff, especially Mr. Sameh at... Read more

    Good Stay

    Rated 4.0 by Maria john cantius . Nov 18, 2024

    Only had breakfast, good breakfast, more items can be added in menu. Location is excellent, city centre. Rooms are tidy /neat. Double bed is too small for 2 persons.

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    Citymax Hotel Ras Al Khaimah has replied on Nov 23, 2024

    Dear Ms. Maria, Warm Greetings from Citymax Ras Al Khaimah. We appreciate your positive feedback about your recent experience at Citymax Hotel Ras Al Khaimah. We do take pride in catering to our guests' needs the best way we can. We hope that you have tried our outdoor of our... Read more

    Average Stay

    Rated 3.0 by bhupesh khushani . Nov 18, 2024

    Fridge was not working, the amenities were not available. We have to call the room service to get the things done.

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    Citymax Hotel Ras Al Khaimah has replied on Nov 19, 2024

    Dear Bhupesh, Warm Greetings from Citymax Ras Al Khaimah. We are grateful for the time you have given to provide us your feedback on your recent stay but at the same time, regret to hear about your disappointment on your experience. Rest assured that your valuable insights w... Read more

    Excellent Stay

    Rated 5.0 by Ashik Mohammed Vh . Nov 03, 2024

    Stay was excellent staffs were very friendly room were very neat and clean

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    Amazing stay

    Rated 5.0 by Ashik Mohammed Vh . Couple Traveller . Oct 31, 2024

    Its was so amazing to stay here. Good staff behaviour, clean and hygiene, breath taking rak creek vie and so on. I stayed here for 4 days

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    Good Stay

    Rated 4.0 by Binumon Aboobaker . Oct 08, 2024

    Stay was good

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    Citymax Hotel Ras Al Khaimah has replied on Oct 12, 2024

    Dear Valued Guest, Warm Greetings from Citymax Ras Al Khaimah. Thank you for sharing your experience following your recent stay at Citymax Hotel Ras Al Khaimah. We hope that you have tried our claypot restaurant mouthwatering food with a 30% shukran card discount. I am deligh... Read more

    Excellent Stay

    Rated 5.0 by Venkatesan Dhanapal . Solo Traveller . Sep 15, 2024

    My stay is very comfortable. Through google search i find make my trip and citymax hotel amenities & services are very satisfactory

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    Citymax Hotel Ras Al Khaimah has replied on Oct 01, 2024

    Dear Venkatesan, Warm Greetings from Citymax Ras Al Khaimah. Thank you for sharing your experience online. I am pleased to hear that you had a wonderful time at Citymax Hotel Ras Al Khaimah. We truly appreciate your kind feedback. We hope that you have tried our claypot r... Read more

    Excellent Stay

    Rated 5.0 by PAULA AGONOY . Sep 11, 2024

    Everything was good room is very neat and tidy smell good also

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    Citymax Hotel Ras Al Khaimah has replied on Sep 16, 2024

    Dear Paula, Warm Greetings from Citymax Ras Al Khaimah. Thank you for sharing your experience online. I am pleased to hear that you had a wonderful time at Citymax Hotel Ras Al Khaimah. We truly appreciate your kind feedback. We hope that you have tried our claypot restaura... Read more

    Stay was excellent at this hotel

    Rated 5.0 by SHARATH CHINTAMANI PAVATE . Business Traveller . Sep 06, 2024

    Overall it was very good service and staff are very good and polite, rooms amenties, food service and other serivce were very good

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    Citymax Hotel Ras Al Khaimah has replied on Sep 08, 2024

    Dear SHARATH, Warm Greetings from Citymax Ras Al Khaimah. Thank you for sparing some of your valuable time to share your recent experience at Citymax Hotel Ras Al Khaimah. We certainly pride ourselves on the level of customer service that we provide and we always strive to ... Read more

    Recently stay.

    Rated 5.0 by Ritik Yadav . Couple Traveller . Sep 02, 2024

    The hotel and the staff was so nice. And the hotel food is also so good. Room is beautiful tho. Must recommend

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    Citymax Hotel Ras Al Khaimah has replied on Sep 04, 2024

    Dear Ritik, Warm Greetings from Citymax Ras Al Khaimah. Thank you for posting your review. We are happy to receive your positive comments about our facilities and services. We do our best to go above and beyond the expectations of our guests. We hope that you have tried ou... Read more

    Practical place to stay in RAK!

    Rated 5.0 by Hannah Amaranto . Family Traveller . Aug 27, 2024

    We had a wonderful stay ,view was amazing overlooking this river side no building covering our view❤️.Watched sunset and sunrise just from our room.Recommended place to stay in Ras Al Khaimah!Plus the rate is reasonable.

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    Not too good hotel but the stuff was friendly

    Rated 3.0 by Abdallah Nait Saidi . Family Traveller . Aug 24, 2024

    The room was too small the bed also was too small there are no considerations to my children when i mentioned in the time of booking that we will be 4 persons 2 adults and 2 child no carpet on the room the swimming pool was too small and too crowded when the room was very clean the staff was helpful and friendly

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    Citymax Hotel Ras Al Khaimah has replied on Aug 25, 2024

    Dear Mr. Abdallah , Warm Greetings from Citymax Ras Al Khaimah. Thank you for your excellent rating following your recent stay. Your comment about the difficulty that you encountered during your stay was well noted and rest assured that this has been addressed with the conc... Read more

    Great hotel in rak for short term stay-overs

    Rated 5.0 by Subhan Butt . Couple Traveller . Aug 22, 2024

    The kettle did not work. Otherwise the experience was fantastic. The kind receptionist even extended the check out time on my request.

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    Citymax Hotel Ras Al Khaimah has replied on Aug 23, 2024

    Dear Subhan, Warm Greetings from Citymax Ras Al Khaimah. Thank you for your excellent rating following your recent stay. Your comment about the difficulty that you encountered during your stay was well noted and rest assured that this has been addressed with the concerned ... Read more

    Ok for a night halt but otherwise nothing great

    Rated 3.0 by ADITYA ALUR . Family Traveller . Aug 13, 2024

    The property charged us 10 aed for city tax whereas the booking said the charge would only be 6 aed. The property works well for a bais night stay with rooms that are smaller than how they look in the pictures and basic amenities. Staff are very courteous and professional. A big let down was that guests do not get parking easily and we had to leave our car by the road for the night.

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    Citymax Hotel Ras Al Khaimah has replied on Aug 15, 2024

    Dear ADITYA , Warm Greetings from Citymax Ras Al Khaimah. Thank you for having chosen Citymax Hotel Ras Al Khaimah for your recent stay. We are constantly striving to provide the best service to our guests, and I am delighted to know that you had a fairly enjoyable experien... Read more

    Average Stay

    Rated 3.0 by Faisal Nazeer . Couple Traveller . Aug 09, 2024

    Although the room appeared to be clean their was a pungent odour in the room, it was so terrible that we couldn't stand it and had to shift to friends place after an hour.

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    Citymax Hotel Ras Al Khaimah has replied on Aug 10, 2024

    Dear Mr. Faisal, Warm Greetings from Citymax Ras Al Khaimah. Thank you for staying with us. We are grateful for the attention to detail that you have given towards every aspect of your stay but at the same time, deeply regret to hear about some service shortfalls which you e... Read more

    Excellent Stay

    Rated 5.0 by Hamid Majid . Aug 09, 2024

    city max hotel are very nice and affordable 👌

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    Citymax Hotel Ras Al Khaimah has replied on Aug 11, 2024

    Dear Hamid, Warm Greetings from Citymax Ras Al Khaimah. Thank you for sparing some of your valuable time to share your recent experience at Citymax Hotel Ras Al Khaimah. We certainly pride ourselves on the level of customer service that we provide and we always strive to ma... Read more

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