barry.friendsDec 08, 2024 Good hotel, nice room, nice location on the river.
Comfortable and spacious room, paintwork in need of a little touch up in places, bathroom excellent, room a touch warm at night, hotel parking good, Christmas decorations and ambience excellent. We did not have breakfast either day, but had coffee with friends, very good and swift service
Amazing place grewt breakfast
The stay was lovely but not happy about the parking as had to use car park down the road
Love this hotel. Stayed several times, rooms always comfortable and spotlessly clean. Excellent shower and restaurant is very good.
Very quick and easy check in, room was lovely and clean looking very inviting.
Staff were friendly and approachable.
Downside, car park was full and nowhere to park disappointing when staying overnight and at a function elsewhere, had to keep leaving the function walk through town to see if any spaces were free!!!! To prevent getting parking ticket, Eventually around 00.30 one came free
Really good value for money
The breakfast room was a little overrun at 10am on a Saturday morning
Wasn’t offered a seat and waited for ages and wasn’t offered a hot drink
Food okay
Rest of hotel was really good and good value for money
The room was lovely, the view was good. We abbot's the service, it was not over baring, but it was friendly, welcoming and efficient.
The only negative was the bath water was not hot enough, but otherwise a very enjoyable stay, with a good breakfast.
david.partnerNov 09, 2024 Character property, lovely view over river
You lost this booking, and cancelled it, I was not able to stay at this hotel, I want a refund
Cold shower on the evening I arrived and the following morning due to boiler issue, not good!
inigo.partnerNov 02, 2024 Good bar and restaurant, people at the bar good and helpfull, but what I did not like was that you have to go to the bar to order a meal.
helen.friendsOct 30, 2024 We had a lovely stay here, the hotel is impressive and looks fairly recently decorated
The spa itself was a lovely space and I like that numbers are limited per seesion
After driving around for 40 minutes trying to find parking, we were in a room with noisy generators outside the window and a store room next door, we had an awful night sleep because of the noisy generator and 3x were woken by staff entering/exiting the store room, talking and unlocking/locking the door. The room was so hot we had the air con on, and it was rattling so loudly every time it started up. Causing us to wake up in the night. The pillows were really flat and bed wasn’t the most comfortable. Other than that we had a lovely time. The room itself was nice, as was the bathroom. Very clean. The breakfast and spa was great.
Great location - always a good pint of Guinness.
thomas.partnerOct 08, 2024 Really nice rooms and shared spaces. However, this is a bizarrely run hotel - with one of the worst restaurants/bar services I've ever experienced (incredibly busy but slow and uninterested staff, with restaurant management standing around not helping), and the pool is a paid extra (which has to be booked in advance) despite not disclosing this anywhere on the Expedia booking page.
Pretty poor.
farzana.friendsOct 07, 2024 It was ok
Exceptional service desk staff.
Some confusion at first on the room but Elenora made our stay exceptional in addition to the rest of the staff.
