Cute getaway in the French Quarter
Information on hotels.com could've been presented better. There's parking, but you have to pay during certain hours and it's first come first serve. There's luggage service at 3rd party luggage hold centers--not on the property. Checkin on hotels.com is at 3pm, host says it's 4pm in a separate message. Hotels.com says $70 is collected at checkin, hosts says it's already taken care of. The place was very cute. There was something wrong with the electricity in one of the rooms, so the kids ended up just sleeping on the pullout couch (which had a lot of crumbs) b/c the lights kept twitching. Overall, it was a nice stay--just some minor hiccups. Location was great. Felt pretty safe. Host responded quickly to any issues.
kayleen.familyNov 25, 2023 It wasn't what the pictures showed but still super cute and clean. Enjoyed that it was easily walkable to all attractions. Will definitely recommend to others!
My kids and and I had an amazing visit!! This property is simple and efficient. Everything you could ever want to do in the Big EZ is right at your finger tips. This is a historic property and not fair to compare to a regular hotel. We stayed in room 8. Comfortably sleeps 4 adults. But could easily accommodate more people depending how comfortable they are with each other. I just got home and I am ready to go back. Would not change anything. Perfect place for the French Quater.
I hate having to write negative things but I did not feel safe in my room. The deadbolt did not catch on the door frame which had been routed or rotted out. There was no point in calling for an "emergency" fix because what is needed is a replacement door frame and deadbolt and that wouldn't happen on a weekend. Other tenants did not respect the quiet hours, and the courtyard floor kept flooding even though there was no rain. Otherwise the suite was pleasant, and certainly roomy enough.
amir s.partnerMar 12, 2023 Where do I start?
First of all they dont have any parking, and when we called them asking where we could park, they asked us to find a public parking (the closest parking is 5 miles away and we had to uber back to the facility)
There was no front desk or reception in the facility and you have to get with a code and find everything by yourself!
There is no elevator in the facility and We had to carry our luggages up using the very steep stairs.
Inside the apartment was very old , smelly and dirty!
I found a pair of fake lashes on the bed sheet .
The toilet paper holder just came off as soon as I touched it.
We could not stand that place and called Expedia and explained the situation, they called saint philip management and management told them they are not able to refund.
Long story short; it was not a place to remain so we left and had to eat $680 which saint philip or Expedia never refunded us.
Stay away of this place and go somewhere else and save yourself tome and Money !!
Such a great property. Beautiful balcony.
St. Phillip was wonderful but the parking was a terrible experience it cost 300.00. Plus the booted my car because of an error on there part which cost another 50.00. Would love to come back but will have to definitely have to check on alternate parking will not go thru that again
scott.partnerJan 05, 2023 Great location. Nice room. Balcony sold it.
jennifer.familyDec 18, 2022 Given a different location than booked, gave wrong address, no heat, furniture covered in stains, freezing temperatures, threatening calls all night by property and couldn’t sleep. Scared due to threats of property owner saying they were showing up in middle of night, continual harassment by property, threats, worst stay of my life. Expedia told me to call police due to property harassment and threats.
I would never stay here again. For the high price of $1700 for 3 nights for 3 rooms was a rip off. Mice, coach roaches and contractor's going in and out during weekdays. Ac units didn't work and 1 room only hadd hot water for 1/2 the stay. Based on this i won't be using Orbitz for booking room's.
Just what we were looking for! Great location, charm and character! Morning coffee on the balcony to start our day! We did find parking on the street not too far away
It looks better in the inside than it does on the outside. Very clean.
michael.partnerMay 09, 2022 First, the code for the front gate that we were given was wrong and we got locked out twice. Second there was no cushions on the couches in the courtyard and the fountain was broken. Third the fridge in our room was broke and there was mold on the ceiling in the bathroom. When we asked the staff for help he was very rude to us and shut the door in our face. So not stay here!
The lack of dining space could be helped with clean table surfaces outside. There weren’t any knives for food prep. It would have been nice to have extra blankets. The door to the bedroom was nearly unable to be closed due to damage to the latching device.
jennifer.familyFeb 22, 2022 We couldn't get into the property with the code given to us. While it was the right code, we never learned the secret for how to make it work and it could sometimes take up to 10 minutes to figure it out. The room we booked was not the room we ended up in. It was very different from the photos. The blinds on the entry door were broken which wasn't a good sign from the start. The door to the main bedroom looks like it's been chopped up and is exposed with sharp, broken wood. The water pressure was an issue in both the kitchen and the shower. The refrigerator door is on backwards making it difficult to use. We appreciated being able to leave our bags in the office on our last day, however, it was unstaffed and we weren't the only guests given the code to that space. It felt unsafe, but we didn't have any other option. We also had a weird incident when we returned from a night out and we could smell gas. We never used the stove and oven, but we came home to upset neighbors and a visit from the police who "traced" the scent of gas to our room. It turned out that our burner was indeed on, but we weren't responsible for that. We cannot figure out how that could have happened unless someone had entered from our shared balcony.
laurie.familyFeb 22, 2022 We loved the old building
Give the place some TLC, now.
The place was in poor condition. Blinds were broken, door was damaged. Overall it needs some serious TLC. I expected much nicer for the price. Definitely would not rent again.
keith d.partnerNov 21, 2021 The property was in a great location. Very comfortable considering the property was about 400 years old. The staffs was competent and attended to every need
verified t.familyJun 26, 2021 Pictures incredibly misleading. Pictures show clean modern renovated historic space near French quarter.
Instead we found dark, dingy, and outdated. Even my kids, who are excited about just about anything, were left wondering if we really had to stay in the hotel.
We chose instead to find another hotel nearby to sleep in for the night. We chose to waste the money and feel better about where we slept, than stay at this residence.
We found dirty floors, dirty walls, stained sheets, ripped furniture, and struggling A/C.
All this for a “three star” hotel?
