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Review Of Hyatt Grand Central New York0123401234

Midtown Manhattan, New York | 1.3 km drive to Times Square

    User Rating & Reviews

    • everyone
    • family
    • solo
    • business
    3.8
    Very Good

    48 Ratings, 20 Reviews

    excellent
    35%
    very good
    38%
    average
    8%
    poor
    4%
    bad
    15%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 5
    • 4
    • 1
    • 4
    • 5
    • 1
    • 4
    • 4

    Rating Categories

    • Hospitality4.7
    • Facilities3.5
    • Room3.8
    • Cleanliness3.7
    • Value For Money3.5
    • Child Friendliness4.0
    icon
    We are using generative AI to show you summarised user review

    Traveller Impressions

    Powered by Generative AI using recent user reviews

    This property is located in a great location with easy connectivity across the city. The staff is courteous and efficient in check-in and check-out. The rooms are clean and comfortable, with some being recently renovated. However, some guests have reported poor service, unfriendly behavior of staff, and lack of guest hospitality. Some basic amenities such as water and bathroom slippers were not provided. The property needs maintenance, and housekeeping can be slow. Overall, the property is suitable for families and offers a quiet stay in busy New York.

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