Stay there regularly when in town with work.
Stay there when I am in town. Clean facility and pleasant staff
dirty towels that smelled strange. Temperature in room out of control. I was lucky i paid just one night but for that kind of hotel is kind of expensive
Very old spot and you can hear every flush, sink, and shower. Walls are so thin. Was woken up throughout 4AM-6AM!!
Will not be staying here again.
steven.familyNov 16, 2024 Front desk staff was very nice and welcoming. Property has a great design and location, however, is starting to show its age.
I love this hotel. Will stay here anytime I’m in this area
Great, clean and free cookies at check in.
ashley.familyOct 30, 2024 It was okay
Nice cozy. Good value for price. Great location right next to mall.
Had a good stay. I didn’t stay too long at the hotel, but during my brief stay, the room and facilities were clean and standard.
Bed very soft. Friendly staff. Great location. Nice and clean.
I was so looking forward to staying at Somerset Inn. It was so disappointing. Part wasn’t the fault of management, there were 4 traveling sports teams full of young boys wreaking havoc in the hallways and elevators. The management seemed to have gotten that under control. Hallways are noisy. Beds and pillows are bricks. Interior is extremely dated. Staff is very friendly and helpful. Great location, though. With all the other more modern hotels that are a bit less pricey, we probably won’t stay here again.
I asked for a room that was not right next to the elevator. The desk person didn’t look too hard and said Housekeeping had not cleaned all the empty rooms after a large party checked out. So much for helping a customer. I stay often in the area and decided to try the Inn. Never again.
The only problem with the rooms is the pillows
Overall it was a pleasant stay. Clean rooms, friendly front desk personnel, quiet and they even had warm cookies at the front desk nightly for free! My only issue was my second night my room key just stopped working and when I got a new one it still would not work. Not that anyone is to blame but maintenance tried multiple keys and could not get any but his master key to work. It was not addressed until the next morning but made me feel stuck in the room at 6pm throughout the night because I did not want to have to ask to be let back into my room. Also a little stressful leaving the next morning with no key and not knowing what the situation will be when you return but they did get it fixed I just had to call and make sure before I arrived back
Staff was wonderful, hotel is clean
