Property was comfortable and clean.
taylor.familySep 25, 2024 My family and I waited over an Hour or more just to check in even though check in time was at 2 o'clock we weren't seen until 3 there was NO ONE at the reception expect a number to call on door. My partner had to call and contacted the owner/reception multiple times and we were not the only people waiting to be checked in.
The hotel is adjoin with a restaurant and we had to check in at the restaurant desk not reception and then had to change rooms as out tv screen did not work.
The rooms were pleasant enough and no real issue or complaints there but overall just a bit of a headache to stay as it felt unprofessional.
Convenient and great service.
allan.partnerFeb 19, 2024 Fairly basic accommodation, but very good value price-wise
This accommodation was nothing like website, foyer was replaced with Chinese restaurant, room was ridiculously small, bed quilt had food stain on it, no spoons ,no towels, doors in foyer gruby, no off street parking, no one at reception, phone number on website not responding, on arrival mob contact only, not given front door code.
Do not recommend
Very dissapointed
ingrid.family_with_childrenJan 15, 2024 Serves its basic function as a place to sleep and wash. Not the nicest area but walkable to most places which was great. But that’s pretty much it.
On arrival there was no one at the tiny and very messy reception desk so I called the mobile number left there - had to wait 15mins for someone to arrive to help us. In the meantime I could easily see other people’s booking information open on the desk. When a staff member finally came she unfortunately didn’t speak any English so couldn’t answer the two basic questions that I had. I never saw anyone at the reception desk the entire three night stay.
The room itself had clean sheets and bathroom. However the walls were all dirty including the vents etc. The TV remote didn’t work. The curtain over the window above the bed didn’t block hardly any light, as was the same issue with light coming in under the door from the hallway, enough to wake me up. I’m not usually fussy with that sort of stuff but given the start of the stay was so poor it left me far more on edge about all of it.
I do not recommend this hotel and will not be staying here again.
angela.familyJan 11, 2024 Walking distance to hospital which was very helpful
Clean bed & towels
2nd booking for wed night great service wot if
No staff seen at all for 3 nights / days don’t answer phone
Needs cleaning everywhere
UNABLE TO RATE STAFF NONE SEEN
Maybe just a 2 star it’s like a backpackers
Nothing like you view
The owners were difficult to contact by phone, but we got there in the end.
The floors in the hallways were in need of a sweep & mop & the room door was dirty. The doona cover had something on it that was not good & in need of a wash.
diamond.familyDec 31, 2023 This place was absolutely disgusting, will never go back.
joanne.partnerOct 21, 2023 There was no staff at reception..they dont answer the phone and it was dirty
david.friendsJun 16, 2023 Basic but clean and functional accomodation in a great central location. I did have a problem with a room key that wouldn’t open the front door at night, luckily the long suffering concierge staff answer the mobile at all hours to buzz you in!
i booked in late and the couple were very courtious, friendly ,i ordered a meal from them as at that time of night not much was open, even though meal was bit expensive it was great, the rooms even though small were good for what i wanted, only needed a bed as was gone for most of day, only downside is fact there is no lift so if you have luggage you have to carry up stairs,there is good pub 20 m away and woolies is only 3 blocks walk ,and 10 minute walk to waterfront
Dingdings restaurant was a pleasant eatery serving Asian dishes
denyce.friendsApr 02, 2023 The rooms were basic but adequate and clean
The bed and pillows were comfy.
The Manager was nice.
It was cheap but really not good.
As an older person I had to climb two sets of slippery marble stairs - no lift. The Chinese owner did not seem to understand us. It was up a hill so difficult to reach. Very basic. The bar fridge froze everything. Thankfully we only slept there. Old & shabby although clean.
marie l.friendsMar 08, 2023 The room we were put in was disgusting, it was dirty the power cords were hanging from the wall with an extension cord very dangerous, the bathroom facility was disgraceful, you could hardly fit thru the door of the shower, if a larger person had that room they would not have been able to shower. Wasn't told that we had to walk up two flights of stairs, no wonder they don't show the rooms when they advertise. Had to beg for a third cup as there was three of us in the room. Couldn't fill the kettle had to use a cup as the sink was too small, hardly any tea and coffee, they say you get what you pay for. but this didn't fit the bill was the most expensive stay we had all thru Tasmania. WOULD NOT RECOMMEND THIS PLACE.
Convienient and affordable. It’s not 5 star but I would stay again.
