serenella.partnerJul 07, 2024 We truly enjoyed our stay at this hotel. Staff was very helpful. Thank you
sonia.partnerApr 20, 2024 Friendly and very helpful staff… room clean and nice just like photos.
Hôtel let a guest have a barking dog left in the room all day. Responsible owner/Guests were asked to return but ultimately the hotel let them leave the situation as a problem all day - preferred to have rest of the floor suffer. Week reception and generally lost on good customer service. Avoid.
Hotel was a bit old in some parts (e.g. damaged room doors, old thermostat), and rooms were quite warm despite low thermostat setting. However, the bed and shower were both good, as well as the hotel amenities (breakfast, coffee, etc.). Close to public transport and overall friendly Parisian hotel staff.
Great location to move around in the bus or on the metro. Great restaurants and environment around the hotel. All walking distance.
WiFi is the worst. I know we were on vacation, but having connectivity with home and other stuff (like searching for places and thing to do) was needed.
preben.partnerJul 23, 2023 Clean and great staff.
Close to all amenities by taxi.
christian.partnerJul 16, 2023 Really loved this hotel! Beautiful views and amazing service!
annmary.familyJul 11, 2023 Very nice staff. Enjoyed our stay.
All staff was friendly with exception for one individual who was rude. Room was clean but bit on small side. Phone in room did not work so needed to go down to the desk every time for assistance.
daniella.partnerSep 07, 2022 Excellent
Friendly helpful staff. Convenient location.
Muy serviciales muy amables !!!
We were particularly disappointed with the service. We were a group of 20 people. The night staff at the reception were quite rude, responding harshly when asked questions. The waiter service was mediocre. Water was only provided in the rooms on the first day, and despite our requests, no water was given on the subsequent days. We were treated terribly. Despite asking for an invoice to be issued to the company, it was not done, and I was rudely treated by the night receptionist once again. It was disappointing to see such staff at this otherwise lovely hotel. Hoping for a better experience next time.
Bel hôtel bien placé, près du métro Pont Cardinet, à 10min de Châtelet. Personnel attentif et professionnel
Ma plus mauvaise expérience
Un très mauvais accueil
Une équipe qui ne respecte pas le client et cherche à donner des leçons aux clients.
Le type de chambre standard donne sur une cours intérieure sans lumière et ne correspond pas aux photos.
Très mauvaise expérience
C’est dommage
A 2 pas d'une station de métro et bien situé
On a apprécié la propreté de la chambre joliment rénovée et l'isolation des fenêtres sur la rue très passante.
L'agencement de la douche pas top. L'eau s'infiltrait dans la salle de bain.
Pour un hôtel de ce standing et à ce prix (très variable d'ailleurs...), on souhaiterait avoir une machine à café dans la chambre.
Joli hôtel en bonne position pour visiter Paris
Hôtel très bien situé pour visiter Paris (2 minutes à pied de la station Pont Cardinet - métro ligne 14).
Chambre très propre et confortable avec un très grand lit.
Le personnel de la réception est très sympathique et disponible pour toute information.
Rapport qualité/prix très attractif.
michael.partnerSep 16, 2022 für ein deluxe-zi. war es sehr eng mit dachschräge und winzigem Fenster. Leider nur Badewannen in den Zimmern, ist aber geschmacksache. Personal sehr freundlich und hilfsbereit.
