Staff and service was incredible. Breakfast was special and had a great selection of local Okinawan cuisine. A huge thank you to Endo who took care of us from the moment we arrived and departed.
Beautiful, quiet place to stay in the Nago area. Top notch facilities, amenities and staff. If you like nature, this is a great place to stay!
部屋の外からドアを開けるような高い音が鳴り続いていた
サービスも素晴らしく、建物やお部屋も素敵だったのですが、部屋の近くから、古いドアを開けるような高い音がしてなかなか眠れませんでした。朝も7時位からその音がし始めて、目が覚めてしまいました。お手洗い付近で更にその音は大きく聞こえました。部屋内は引き戸で、ドアは玄関しか無いので、何の音だったのかは分かりません。エレベーターの近くの部屋でした。
Overall the stay was pretty good! Buffet breakfast was quite yummy, would have appreciated a wider variety of fruits. Free transport to restaurant was very lovely, the wait for buggy service from spa was rather long as seemed to only have one buggy. Check in process was slow and after asking for preference of welcome drinks, none arrived even after a good duration of 20-30minutes. Gym equipment half of which were not even in working condition, which was rather shocking. The swimming costume dryer appliance was extremely dirty and put us off from using it. Nonetheless, the service was good and hotel rooms were decent!
verified t.partnerOct 08, 2023 Would like to thanks all the staff specially Christy at the Breakfast room. This’s our 4th times here and we love it always ❤️❤️
sayaka.partnerDec 26, 2021 The venue is gorgeous ! Ocean and golf views are both very nice. Lot of nature around and inside the resort. The interior design is refined, the rooms very comfortable and spacious. Staff very careful and efficient, the food is tasty. A wonderful Christmas time in a venue we will definitely visit again during a next trip to Okinawa!
verified t.partnerApr 29, 2021 Absolutely beautiful place. Nice bay view over the golf course. Spacious room with outstanding friendly staff. Breakfast was great, had both western and Japanese style breakfast.
verified t.partnerApr 25, 2021 We had a wonderful time here for our anniversary. We enjoyed the spa and the on site restaurants. The staff was so friendly and accommodating. I had mentioned our anniversary while booking the room, and they went above and beyond making our stay feel special. They decorated our room and had a special dessert made for us. It was a great experience and we will be back for sure. I highly recommend!
Calamity and comfort in Northern Okinawa
Excellent property with great facilities and services. Spa was excellent. And everything sits in calming trees and ocean view.
The staff and facility were amazing! The staff went above and beyond for my wife’s birthday and our 26th wedding anniversary! I can not thank them enough. The facility is absolutely beautiful. We will be back.
Wow! A vacation within a Vacation!
Wow! Absolutely amazing. Their service was hands down incredible. We were able to use the spa for “free” since it was included in our cost. Breakfast was included as well and I would highly recommend trying to the Japense breakfast - also - it’s a buffet sit down style (currently in March of 2020) so you can order essentially as much as you like (insider note). Speaking of which, if you have gluten allergies - the Ritz is so incredibly accommodating at all of their restaurants including the breakfast. Their chefs are knowledgeable too. Definitely try the Kise restaurant since it may be one of our top food experiences. The spa is amazing along with the massages and facials. Yoga was for free and I’d encourage you to join if that’s your thing. The Helios “Awamori” distillery tour was really cool and you were able to drink as much as you want. It’s a vacation within a vacation when you stay here: the toiletries, rainfall shower, turn down service, coffee machine, tea, complimentary water, etc. side note: the “airport shuttle“ is actually the island’s bus which is very affordable but just get a taxi if you’re coming in late to Naha airport or rent a car. Ritz will pick you up and drop you off at the bus station. No, this hotel is not near the beach, it is a 20-minute walk. If you like to golf this seems like you’re best bet. Again, we had such an incredible once I a lifetime experiences. Yes, the Ritz are worldwide but we believe this is at the highest caliber.
Great stay! Love Okinawa and loved staying at the ritz! Beautiful facilities and super comfortable room. The bar is such an amazing experience - the bartender was amazing and made it such a wonderful experience. Would definitely recommend and hope to be back soon. Only weird thing is that you have to pay to use the steam room facilities with a day pass - seems like it should be included with the high room rate if your a guest... but everything else was great.
A very good hotel and i am sure i will come again. The only problem is the gym is very difficult to find and there is no signage for it. The staff told us it opened 24 hours but it seemed it was not as all door closed after 9pm.
Best hotel in the world !
Thank you very much for all!!
We really think that it was the best hotel ever!!
Service was remarkably amazing and everything was top touch !! Really awesome and thankful about all !
verified t.friendsDec 03, 2019 Excellent service and always ready in assistance to assure guest a comfortable stay👍👍👍👍👍
As expected from the Ritz
As usual the customer service was amazing as expected from Japanese. The room is beautiful with a very comfortable bed and nice view, nice touch with the jazz music on the player. One thing that bothered us was probably the toilet the two-way doors which seemed a little bit uncomfortable to be honest. The bathtub was amazing though. Not many beaches around but the closest one is nice just a little bit crowded, luckily the Ritz Carlton has their own corner at the beach.
Check out was fast and our luggages were already placed inside our rental car with bottles of drinking water for our drive.
verified t.family_with_childrenFeb 06, 2019 it is ok, but would prefer more grass or garden for small children to walk or run around.
The mattress is in very poor condition. The mattress just caved in when I lay down and It is unable to support my back. Also there was a used slipper found underneath the bedside cabinet. I simply can’t imagine Ritz Carlton’s cleanliness is so poor
