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Review Of Hotel Capitol Kuala Lumpur0123401234

Bukit Bintang, Kuala Lumpur | 5 minutes walk to Pavilion Kuala Lumpur

    User Ratings & Reviews

    Important information that you need to know before you book!

    • All
    • COUPLE
    • FAMILY
    • BUSINESS
    • GROUP
    • SOLO
    4.1

    Very Good

    72 User Reviews and 98 Ratings

    Location4.6

    Cleanliness4.3

    Room4.2

    Food4.7

    Value for Money4.2

    Hospitality4.3

    Sort By:

    Guest Reviews

    very old system hote

    Rated 1.0 by SIRAJUDEEN MOHAMMEDKUTTY PARAMBATHU . Business Traveller . Dec 17, 2024

    "The room was beyond disappointing, with stained sheets, a old model toilet, iand peeling wallpaper that made it feel like a neglected, outdated apartment. The floor was sticky, the air conditioning barely worked, and the towels were threadbare and had visible holes - definitely not the level of cleanliness you expect from a hotel."

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    Good place. Value for money. Amazing location

    Rated 4.0 by Abhinav Verma . Couple Traveller . Dec 01, 2024

    First the pros. The hotel is centrally located. Very close to bukit bintang, jalan alor, and one of the most happening places in kl, with places to hang out open late into the night. Comfortable beds, clean rooms and polite and welcoming staff. The view from our window was also amazing with the twin towers and kl skyline visible. However, the hotel is quite old so they have a few drawbacks. I'll list them here anyways at the cost of sounding nitpicky, maybe. Firstly, our room did not have a shower. It was a hand-held shower faucet. Secondly, they only have individual taps for hot and cold water, without any mixer in the middle. So every time you have to use any of the taps or shower, you have to open the taps just right to get to the proper water temperature. Thirdly, we had only one free socket available in the room. So if you want to charge / use multiple devices, it becomes difficult. Please note, the above may not be applicable to all rooms and maybe specific to my room 1207.

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    Safe to stay

    Rated 5.0 by Pranay Patel . Business Traveller . Nov 28, 2024

    Safe to stay with family, the hotel apart from city tax will also take the deposit which is not mentioned.

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    A dated hotel with subpar day to day upkeep

    Rated 3.0 by Keith Mulye . Couple Traveller . Aug 11, 2024

    We stayed for 4 days: pros: decent view of the petronas comfortable bed dated washroom with a good view cons the hotel is old and not refurbished recently a lot of stains on the carpet the day to day cleaning was very poor with only the bed being made and garbage cleared. No vacuuming of the carpet was done during our stay. The old toiletries were not removed. However, the new ones were added

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    Average Stay

    Rated 3.0 by rajesh ratra . Jul 28, 2024

    It was an average hotel. The wash room was not upto the mark the sink was leaking. No washroom accessories were there. Just a soap and bath gel. This hotel was without pool. But the location was excellent. The breakfast was mostly vegetarian which my wife liked the most.

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    Good Stay

    Rated 4.0 by Sulaman Bangee . May 19, 2024

    Nice location but hotel is expensive

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    Great location

    Rated 5.0 by IMRAN ALI . Family Traveller . Jun 03, 2023

    Great location at the heart of bukit bintang. 2 malls are just next buildings. S rounded by many restaurants and malls. Clean and big rooms with great view. There is no swimming pool, gym here.

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    Good stay, poor lighting

    Rated 4.0 by Sheldon Savio Napoleon Pinto . Business Traveller . May 24, 2023

    The rooms are decently big in size for 2 big people. The lighting is poor inside the rooms. Lift to basement was under maintenance so it created a bit of inconvenience. Breakfast is really good though. It would have been good if the juice was made from natural fruits and not tang.

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    Excellent Stay

    Rated 5.0 by SHIMIL MOHANDAS . Jun 17, 2022

    Awesome stay in the heart of city. All facilities are on walking distance. The best place to be in kuala lumpur.

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    Most convenient hotel in Bukit Bintang area

    Rated 5.0 by shashikant shinde . Business Traveller . Feb 28, 2020

    The hotel is well located in market place of Bukit Bintang. The hotel staff are friendly and cooperative. There are many more eating joints around including Indian restaurant. The famous Pavilion Mall is just 1 km away from the hotel. Overall, it is good selection of hotel for all types of travelers.

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    Conveniently located

    Rated 5.0 by raghavendra b s . Couple Traveller . Dec 25, 2019

    Room with a view, close to most happening places, good buffet breakfast, compact and comfortable room. Landscape with big window a big plus. Highly recommended.

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    Great hospitality

    Rated 5.0 by PRASUN PRAMANIK . Couple Traveller . Nov 30, 2019

    Our stay is memorable for us. The staffs and food are really good.

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    The room is old

    Rated 2.0 by tina khosuswati . Family Traveller . Nov 17, 2019

    Room needs renovation. The bed's condition is very bad.

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    Best stay in Hotel Capitol, Bukit Bintang KL

    Rated 5.0 by Arjun Bhaskar . Group Traveller . Nov 10, 2019

    It was best stay I'd say, its near to Alor street, which is nest for night foods and life. Nice place. Service was good.

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    Very good hotel

    Rated 4.0 by Dhanesh Metrani . Solo Traveller . Oct 19, 2019

    I stay in this hotel frequently. This time I stayed with my daughter. The rooms are small but comfortable. The location is perfect right at bukit bintang area. The breakfast is elaborate. This is value for money.

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    Nice location

    Rated 3.0 by Renjith ML . Group Traveller . May 01, 2019

    Room is good, Location is good, Nice view. Problems were the bathroom flush was not working properly. Phone connection problem.

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    In the middle of kl, a smart Hotel to stay in

    Rated 4.0 by Rimjhim Roy . Couple Traveller . Apr 29, 2019

    The Hotel was really accommodative of all our needs- from early check in to any special food requests at all hours of the day. Located at the perfect spot in kl, it's close to all the great locations and a really comfortable stay!

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    In prime location

    Rated 4.0 by Venkata Subba Rao Balina . Mar 11, 2019

    Located at famous plaza low Yat mall, walk-able distance to KFC, mast, burger king etc.
    Room size should have been a bit bigger.

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    Good location

    Rated 5.0 by manohar gopalan . Dec 15, 2018

    Good location, front staff and good room. Very limited TV channels. Lack of mobile charging unit.
    Mobile charging plugs were not present. I tried to charge by removing night lamp plug.

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    Awesome

    Rated 5.0 by Dhanesh Metrani . Dec 07, 2018

    Certainly a good hotel. Room service was excellent. Buffet breakfast was good with ample varieties. Highly recommend.
    Nothing in particular. No complaints.

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