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Review Of Pacific Express Hotel Chinatown0123401234

Kuala Lumpur City Centre - KLCC, Kuala Lumpur | 2 minutes walk to Central Market

    User Ratings & Reviews

    Important information that you need to know before you book!

    • All
    • COUPLE
    • FAMILY
    • BUSINESS
    • GROUP
    3.9

    Very Good

    12 User Reviews and 37 Ratings

    Location3.5

    Cleanliness2

    Value for Money3.2

    Amenities3

    Child friendliness4

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    Guest Reviews

    Worst property wastage of money, i recommened to all not to stay in this hot

    Rated 2.0 by Deepak chawla . Couple Traveller . Sep 27, 2024

    Worst hotel no have freeze in room no staff corporate and no pool in property, i recomend to all not to stay in this property

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    Excellent Stay

    Rated 5.0 by Ganesh Venkatramani . Family Traveller . Jul 07, 2024

    Best staff seen. Very friendly. Hotel was very clean. They helped us keep our luggage for an additional two hrs after checkout. Clean passageways. Very close to maha mariyamman temple, chinatown streets and central market. Lovely place. I would recommend this one for staying.

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    Excellent Stay

    Rated 5.0 by Dileep Patchala . Jun 18, 2024

    Very good

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    Poor Stay

    Rated 2.0 by Mothi K S . May 17, 2024

    I booked superior room with breakfast.First they said no breakfast,then I showed voucher then they agreed. but they given standard their reception screen showing rooms beds are separate.I complained they said the room given to me is superior

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    Poor service

    Rated 2.0 by MANIKANDAN ARUMUGAM . Family Traveller . May 13, 2024

    Air conditioner if on means it will take more time to cool the room, water heater not working fast, rest hot water only in low temperature, it little bit hot only, put room freshener spray or room freshener every day, guest need utilise tooth paste and tooth brush

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    center of attraction

    Rated 5.0 by Nibedita Das . Family Traveller . Apr 27, 2024

    the hotel is situated at the center of the attraction. its a few minute walk from the metro station, the china town is just opposite to the hotel gate, you can have a great view of Merdeka 118. foods are available by the street of this hotel and 12rm to go to the batu cave, and 20 rm to go to the twin tower.. it was very very very good experience and the madam in lobby (evening) was too helpful 😀 👌

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    Terrible Stay

    Rated 1.0 by Ayesha Naeem . Apr 12, 2024

    Staff was rude. I have never seen such rude staff anywhere in the world. The whole hotel was stinky. Carpets in corridors were dirty to the limit and smelly corridor doors were broken and so dirty that i felt like taking shower every time in touchee them only three items in breakfast fried rice, white rice and chicken wings. No eggs plastic plates and cups were chopped and not cleaned properly when i asked for egg they said they can't make it. Receptionist wanted me to give her 50 malaysian rupiah the security deposit i told her i will give you dollars instead of malaysian rupee she said no it is not a policy i need malaysian rupee i told her when you'll give me on the last day when i'm going back to my country what will i do with this money she was very rude about it.

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    Worst odour

    Rated 1.0 by Venkatesh Annamalai . Family Traveller . Apr 08, 2024

    More odour and not cleaning. Worst smell no change or upgrade in room. Many times requested. Staff also adamant

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    Poor Stay

    Rated 2.0 by Saurav Jindal . Feb 16, 2024

    Room was okay. Could have been better. House keeping staff was rude.

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    Excellent Stay

    Rated 5.0 by vaidyanathan saravanan . Feb 13, 2024

    The entire process was smoother. Had a cosy and trouble free stay. Even though there were few minor grievances but the size of the room, ease of booking and addressal of issues by hotel staff made microscopic non-compliances completely non-existing.

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    Nothing to say

    Rated 2.0 by Gopal Subramaniam . Business Traveller . Jun 16, 2022

    Worst service and worst room. Very bad experience

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    Good Stay

    Rated 4.0 by JOY THOMAS . Group Traveller . May 09, 2019

    We stayed for two days there the break fast is ok we have no other foods from there

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