I had an excellent stay at Hyatt Ziva Cancun. The location is absolutely beautiful, with stunning beaches and amazing views. The facilities were well-maintained, and I especially appreciated the variety of restaurants and the quality of the pools.
I’d like to specifically highlight the outstanding service provided by my butlers, Diego and Dario. They were attentive, professional, and consistently went above and beyond to ensure my stay was enjoyable. Their dedication truly enhanced my experience.
Lastly, I want to thank all the servers and staff for their hard work and friendly service throughout my stay. The entire team deserves recognition for creating such a welcoming and pleasant atmosphere.
zizhuang.partnerNov 29, 2024 Good place !
danielle b.friendsNov 27, 2024 I liked all the amenities, the food, the friendly staff except for some
nuanphan.partnerNov 26, 2024 We love everything!!
Everyone eas so eager to help and everything was very clean!
morgan d.partnerNov 15, 2024 This resort was a great experience. Everyone was friendly and helpful. The food was great, the cleaning staff were amazing. We took a water fitness class and it was also great!
angela.friendsNov 04, 2024 The view and the events are perfect
Location is unique.food on the other hand could be improved
Friendliest staff of any resort we have ever stayed. Our tower was adults only, but all but one dining option and one pool allowed kids.
Amazing resort with top-notch staff. Food selections were awesome too.
dolores s.partnerOct 27, 2024 It does have a private areas for couples fantastic
sameer.partnerOct 06, 2024 Excellent property.
zichang.friendsOct 03, 2024 Most of the staff are very friendly, food was alright. Very close to downtown, 10 mins walk to coco bongo
scarlett.familyOct 03, 2024 Excellent service, food and location
linda.partnerSep 30, 2024 My only complaint is that it’s really not “adult only” only certain area.
nancy.partnerSep 23, 2024 Todo hermoso y limpio, el personal muy hamable y servicial, le doy 10 de 10 simplemente esepcional.
javee.partnerSep 16, 2024 One of the best properties I’ve visited in Cancun! Would definitely recommend and return to stay again.
enrique.partnerSep 14, 2024 The property was absolutely stunning! From the time we arrived the staff was very kind and very thoughtful! Our butlers David and Anna were amazing beyond belief! They did everything to make us feel at home and have no worries! They went above and beyond into giving us a one of a kind experience. We we can’t wait to see them again!
