rogelio.familyDec 01, 2024 Unfortunately, we were not able to sleep, the AC didn’t work and it felt really hot inside the room. We adjusted the temperature to 23 degrees but the thermostat didn’t function at all. I reported it to the front office around 10:00 pm; they sent someone but and he set it up to 34. We notified him it was not right but he told us to give it time and it should work properly. Of course, it never did. Around midnight, I came downstairs and we were offered to move to another room. At this time it was way too late and we just ended up staying.
It truly was upsetting.
The facilities are adequate but dated. Free breakfast is nice. Beds take some getting used to. Staff friendly and helpful.
The employees really do work hard to get you comfortable
This hotel give us a clean smoker free.room and also provide us with a great breakfast variety. The service was excellent and we are planning to return soon. The room view was incredible, thanks again.
Cleaning staff and bell boy very unfriendly if not being tipped. Front desk very nice and professional. Beds super hard unable to sleep was sore the whole week!!!!!
america.familyOct 07, 2024 Las habitaciones están sucias y viejas no fue una buena experiencia el
Hospedaje ahí
Everything was good good place for 2 a 3 nights
Towels to old , pillows smell too bad , etc.
catarino r.familyJun 28, 2024 Bad!!
One elevator was broken and the other one was extremely slow - not good for an eight-floor hotel with some 200 rooms.
Conveniently.located....
I found it difficult to use my laptop. There was no real way to sit down at the desk... The stool basically did not fit between the bed and the desk.
Rearranging the room might be helpful.
Breakfast included... Though it is the same items every day. But I would stay there again.
For everything they want to charge a hold of money, they don’t event have BlowDryer not even to Iron the clothes; if so they want a depósit for everything
bernard.friendsFeb 26, 2024 City center location is great but the hotel is outdated. Shower Water pressure is very slow. Breakfast is the same every day
We were there for a Convention for Jehovah’s Witnesses. It was very close and convenient to the venue.
alfonso.familyDec 03, 2023 Sometimes is very noise , for the guest
william.partnerNov 12, 2023 A great place to stay. Close to the city centre and transport. Very friendly and helpful staff. Daily buffet breakfast was a great inclusion. We loved the rooms decor. A very clean safe and convenient place to stay. Not a 5 star hotel but a very comfortable place to stay.
arminda.familyOct 04, 2023 Not good customer service he will charge for parking, for breakfast and is only 7am to 10 am breakfast.
No safe elevator and very disappointed for customers service 😔
celestino.friendsSep 15, 2023 the beds smell terrible change the beds please with clean sheets the smell from the sheets is very strong bad bad
Hotel needs a little face lift but over all it was good. Front desk was very friendly and helpful.
