Premium Hotels in Nepalgunj
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Dhambojhi, Nepalgunj | 5.0 km drive to Nepalgunj Airport (KEP)
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Guest Reviews
Average Stay
Rated 3.0 by Sanjib Dutta . May 28, 2024
I have international master card, in their language indian card and denied to accept. They have some arrangement to skip card transaction in this digital era. They espect cash. More over giving lesser exchange value as 1. 5:1 while govt declared exchange rate is 1. 6:1. My card is accepted anywhere in nepal. I am in kathmandu now & paying by the same master card for even small small amount. Last five years i am experiencing the same issue with this hotel. They are unchanged.
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Poor Stay
Rated 2.0 by abhishek suman . Jun 05, 2023
Room service was not up to the mark. I asked them khichdi for my kid and they sent burnt khichdi. Morning breakfast was not good. They were serving puri and aaloo sabji and written chhole bhature. Food options were not much. Noodle they sent for dinner was not well cooked. Overall food was pathetic. They need to change their chef.
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Kalptaru Elegance has replied on Jun 15, 2023
Dear Mr abhishek suman, Thank you so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your experience with us fell short of expectations. I also want to thank you for giving us a chance to make things r... Read more
Average Stay
Rated 3.0 by Kunal Aggarwal . May 13, 2023
The stay in the hotel was good. The staff was cooperative but what i feel is that the hotel is not good as compared to the price they are asking. The rooms are a bit small, no extra amenities are there. But yes the food was good and the service was very fast. Overall the stay was good but not exceptional
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Kalptaru Elegance has replied on May 16, 2023
Dear mr kunal aggarwal, extremely sorry for the inconvenience faced by you during the stay. Will personally make sure that your next visit will be smooth and delighted to request you to please give us a chance to serve you again. Read more
We were reached by google map
Rated 2.0 by INDER NARANG . Couple Traveller . Feb 26, 2022
Food were good, safety poor, hygiene none
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Kalptaru Elegance has replied on Mar 24, 2023
Dear mr inder narang, thanks for sharing your feedback. We're sorry your experience didn't match your expectations. It was an uncommon instance and we'll do better. I hope you visit again and give us a chance for improvement. Read more
Good
Rated 4.0 by Akanksha Mishra . Family Traveller . Feb 12, 2020
Good food good services. Overall good
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Kalptaru Elegance has replied on Feb 17, 2021
Namaskar, thank you for your valuable feedback and rating. We are delighted you had an excellent stay and appreciated our hotel, its cleanliness and hospitality extended by our valuable team. We look forward to being of service to you again. Regards anil k jha Read more
Good
Rated 4.0 by kumar gaurav . Family Traveller . Jan 06, 2020
It's good to stay in Kalptaru hotel for the second time.
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Kalptaru Elegance has replied on Feb 17, 2021
Namaskar, thank you for your valuable feedback and rating. We are delighted you had an excellent stay and appreciated our hotel, its cleanliness and hospitality extended by our valuable team. We look forward to being of service to you again. Regards anil k jha Read more
Good
Rated 4.0 by kumar gaurav . Family Traveller . Jan 06, 2020
It's good to stay in Kalptaru in secondary time.
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Kalptaru Elegance has replied on Feb 17, 2021
Namaskar, thank you for your valuable feedback and rating. We are delighted you had an excellent stay and appreciated our hotel, its cleanliness and hospitality extended by our valuable team. We look forward to being of service to you again. Regards anil k jha Read more
Superb
Rated 5.0 by kumar gaurav . Couple Traveller . Aug 06, 2019
Excellent experience in hotel, services are very good.
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Kalptaru Elegance has replied on Feb 17, 2021
Namaskar, thank you for your valuable feedback and rating. We are delighted you had an excellent stay and appreciated our hotel, its cleanliness and hospitality extended by our valuable team. We look forward to being of service to you again. Regards anil k jha Read more
Average Stay
Rated 3.0 by Avinash Sharma . Couple Traveller . Jun 26, 2019
The facilities was not up to the mark
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Kalptaru Elegance has replied on Jul 03, 2019
Dear Mr. Sharma thank you for your feedback, we at Kalptaru Lords Inn, makes sure a for comfortable stay and exhilarating hospitality. We will check the lapses and will take corrective measures to be to your expectation at your next visit Read more
Good hospitality
Rated 4.0 by ANANDHA NARAYANAN SHANMUGAM . Business Traveller . May 22, 2019
The hotel is in a good calm location. The staffs are very friendly and helpful. Rooms were good but toilet cleanliness need a lot of improvement.
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Kalptaru Elegance has replied on Feb 17, 2021
Namaskar, thank you for your valuable feedback and rating. We are delighted you had an excellent stay and appreciated our hotel, its cleanliness and hospitality extended by our valuable team. Your concern are well noted, we are going for upgradation. We look forward to being of... Read more
Fabulous hotel at Nepalgunj
Rated 5.0 by Vasanth Kumar D . Jan 25, 2019
Hotel is fabulous, services were good and on time immediate response. Really one of the fantastic hotels at Nepalgunj. Restaurant services were also excellent and the food menus were really tasty and sounds like Indian taste.
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Kalptaru Elegance has replied on Jul 03, 2019
Dear Mr. Kumar we appreciate for giving your valuable feedback. Regards Read more
Excellent Stay
Rated 5.0 by yadvinder kaushal . Jan 24, 2019
It was very good experience to stay in hotel Kalptaru.
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Kalptaru Elegance has replied on Feb 17, 2021
Namaskar, thank you for your valuable feedback and rating. We are delighted you had an excellent stay and appreciated our hotel, its cleanliness and hospitality extended by our valuable team. We look forward to being of service to you again. Regards anil k jha Read more
Good instead of cleanliness of the room
Rated 4.0 by Sunil Kumar . Dec 26, 2018
Over all very good. But the main issue was about cleanliness.
Issue was only about cleanliness.
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Kalptaru Elegance has replied on Feb 17, 2021
Namaskar, thank you for your valuable feedback and rating. We are delighted you had an excellent stay and appreciated our hotel, its cleanliness and hospitality extended by our valuable team. We look forward to being of service to you again. Regards anil k jha Read more
Even after request they did not clean the room
Rated 3.0 by Sunil Kumar . Family Traveller . Dec 24, 2018
Overall good instead of cleanliness. Our stay was of two days, they did not cleaned the room even after my request. We had to stay with same dirty room.
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Kalptaru Elegance has replied on Feb 17, 2021
Namaskar, thank you for your valuable feedback and rating. We are delighted you had an excellent stay and appreciated our hotel, its cleanliness and hospitality extended by our valuable team. We have noted your concern, this is not out regular basis, some how we have taken corr... Read more
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