Important information that you need to know before you book!
All
COUPLE
FAMILY
SOLO
4.4
Excellent
20 User Reviews and 58 Ratings
Sort By:
Guest Reviews
Average Stay
Rated 3.0 by Ghani khan . Dec 27, 2024
they didn’t had proper customer service no one picked whenever called for in room dining or room service ; and there were no proper staff to provide room cleaning service we had to call each and every time, plus the worst part is they didn’t allowed the taxi to enter if you are booking through an app or calling a local taxi you have to take permission from them every time , and they didn’t even allowed them (taxi) people to even wait for a while… at the hotel to wait for us. no thanks
Do you find this helpful?
Good Stay
Rated 4.0 by Mohammed Moinul Islam . Family Traveller . Dec 21, 2024
Very good, neat and clean hotel, with amicable service. The staffs are really helpful and supportive
Do you find this helpful?
Best value for money hotel to stay
Rated 5.0 by Muhammad Suleman . Family Traveller . Dec 17, 2024
Amazing hotel, value for money, only you just need to get use to shuttle bus especially coming back from haram because bus to be changed on the way
Do you find this helpful?
Average Stay
Rated 3.0 by Mohammad Ashad Shah . Dec 06, 2024
Shuttle bus service was bad. Food was average, no asian food were there
Do you find this helpful?
Good Stay
Rated 4.0 by Islam Mohd alhasan . Dec 06, 2024
The hotel is nice and the bus to ha-ram is nice but the only issue is that the beds are small compared to other hotels in the trio room
Do you find this helpful?
Clean hygiene value for money
Rated 5.0 by Mohammad Adil . Couple Traveller . Dec 04, 2024
Had a pleasant stay with my husband and very hygiene and shuttle service for ha-ram is great. 100% recommended hotel
Do you find this helpful?
Good Stay
Rated 4.0 by farman walele . Dec 02, 2024
It was a wonderful stay at the hotel. The staff were good and supportive. Cleanliness room. Near at walking distance. The market is nearby for shopping. Good restaurants are there if you walk from haram to the hotel.
Do you find this helpful?
Voco hotel near to ha-ram
Rated 4.0 by Mohammad Fahad Khan . Family Traveller . Oct 21, 2024
Amazing location and facilities, good breakfast, however staff at reception and through phone lines should be more accommodating
Do you find this helpful?
Excellent Stay
Rated 5.0 by Md Ekhlaque hussain . Sep 19, 2024
Very nice
Do you find this helpful?
Shuttle service
Rated 3.0 by Waheed Razzaq . Family Traveller . Aug 24, 2024
Shuttle service is getting worst especially on friday for jumma prayer and weekdays. Need to change 2 buses to get the haram i will not recommend to anyone,
Do you find this helpful?
Excellent Stay
Rated 5.0 by Faiza Nazar Hussain . Family Traveller . Aug 17, 2024
It was a very good experience living in voco hotel. The hotel was very neat with all the facilities. The house keeping staff was friendly and helpful. Hotel have shuttle buses for going and coming to haram. The only drawback of this hotel is the shuttle drops you far away to walk to ha-ram if you have small kids or elderly people and one have to change two buses to reach haram.
Do you find this helpful?
Good Stay
Rated 4.0 by Abdul Qadir . Aug 07, 2024
Hotel not provided the food whole day so we have no idea about this but location and facilities was excellent thanks
Do you find this helpful?
Average Stay
Rated 3.0 by Awais Raza Khowaja . Solo Traveller . Jul 12, 2024
The services of hotel were not satisfactory, moreover the response and way of treatment of room boys was not professional and reception response was only as "yes" man with non-polite feeling but practically was delayed poor response I had to call them for many times for a small things. They were directing me to and fro to call this and that number instead of taking me requirements and passing to them as a matter of good service but it didnot happened I was struggling to call here and there on their numbers. Rooms were partitioned by wooden sheets hence adjacent room guest were too disturbing and I was on holy pilgrimage of Umrah. The noise was disturbing me in prayer at room amd in sleep also. There were no milk provided for tea in the room despite I requested. Tea bags were avaialble but without milk facility what one can take a tea without milk service. There was no writing pad and pen kept in room for noting down something, I requested for that a small thing which is normally provided in hotels but deapite request they took more than 12 hours to provide in room. These may be small things for me or someone to ignore but when it comes to the services of hotel definitely its not a good service that guest is struggling for all such things and there is no tolernace or attitude of gratitude to accept just one peice of laundary just to support the guest as it was not a big bundle of laundry which could put hotel in a huge financial loss. We come as a guest from other countries to their countries and there should be some sort of gratitude of hospitality which is expected to little adjust whereever possible as we don't ask for big thing just small things can be big facility for us to stay comfortably and satisfactorily. Things can be improved well.
Do you find this helpful?
Good Stay…expensive parking
Rated 4.0 by junaid sami . Couple Traveller . May 07, 2024
Overall it was a good time spent at voco. The only issue was parking..it was not free and they were charging SAR 50/day which is quite expensive.
Do you find this helpful?
Excellent Stay
Rated 5.0 by Abdul Hadi Abdul Nasir Khalid . Mar 25, 2024
Great hotel with good rooms and great food & service. Only downside is distance from haram, the hotel operates 24/7 shuttle which is very convenient, however expect to be stuck in traffic depending on the season.
Do you find this helpful?
Good stay
Rated 5.0 by Hisamuddin Parkar . Couple Traveller . Feb 17, 2024
Great hotel and service, frequent shuttles with 20-25min distance from haram. Definitely consider for future visits.
Do you find this helpful?
Good Stay
Rated 4.0 by Muhammad Shoaib Khan . Jan 08, 2024
Location : it is really amazing as they have a shuttle service which is very frequent facilities: the property is well maintained and the property is new staff : the reception seemed a bit odd as they were in a hurry and they asked me to move a side while i was searching for the booking number, they had to deal with other customers is what they told me, which was odd as i am also a guest.
Do you find this helpful?
Good Stay
Rated 4.0 by Atif Iqbal . Dec 16, 2023
The location is excellent but the property has an old feel to it. The bed is comfortable but toilet has issues. Staff is helpful. I probably won’t stay here again.
Do you find this helpful?
Excellent Stay
Rated 5.0 by Deeba Khan . Oct 23, 2023
Clean and comfortable rooms with good shuttle service. Very good breakfast buffet. It is at affordable too. Would opt for this hotel if i go to mecca again
Do you find this helpful?
A gem that is more than value for money
Rated 5.0 by Shoaib Memon . Solo Traveller . Oct 08, 2023
Beautiful room, facilities and staff. Shuttle bus is luxurious and frequent or you can walk and reach the haram in 25 mins. Price is awesome and experience is of or better than clock tower hotels.
