susanna.partnerSep 28, 2024 Awesome place!
gerry.family_with_childrenFeb 25, 2024 Wonderful experience with the afternoon safari
michael.partnerFeb 03, 2024 Amazing location. Sat watching elephants bathing while eating breakfast.
julian.friendsNov 10, 2023 Had a great stay here, very attentive staff, although reception administration could use a little training. Cabins were wonderful, large and full of character. Game drivers do their best to find animals but there are no guarantees . Remember you’re in the middle of the African bush, wi-fi is spotty and the power goes out briefly, don’t be a baby!
charles.familyAug 06, 2023 Phillip was the best driver for the safari. Excellent and attentive staff.
The staff and driver were superb. Did not see many animals on the game park drive.
Game drives excellent. Kids saw 4 of the big five
Great stay at Black Rhino
Awesome stay at Black Rhino. Staff were attentive. Meals were scrumptious and we were never bored.
Great rooms renovated .
But ivetall poor serbice and very basic food
Not worth the cost. Mayn better lodges around
selma.partnerNov 03, 2022 The game drives were excellent the guide was wonderful knowledgeable and quite friendly. However the wifi was spotty and only available in the bar
The temperature was 37 C (100F) the air-condition in my unit was broken. I wasn't told about that and the management expected me to stay in the room because "this is Africa". I had to raise a hell so that they found a room for me in a nearby Lodge. But schlepping around from one Lodge to the other destroyed my one day visit. Additionally the two safari trips were disappointing. The guide gave the impression that all he is interested in is to pass the time and if we don't see animals - never mind.
Though fine, the room did nòt match the photos provided. Pillows were horrible - well past their prime.
Food was quite good.
First time in my entire life I had to pay for drinks on a game-drive.
The lodge has small things it can improve on that will make a huge overall difference.
Most staff were excellent.
Excellent service from all staff. Knowledgeable game ranger. Comfortable accommodation, privacy. A worthwhile experience.
Wonderful - with one small suggestion!
This place is all about the game drives. That's why do you go here. And these are excellent! The vehicles are well maintained, comfortable, and arranges a knowledgeable and friendly. Back at the hotel the staff are friendly and accommodating. The hotel overall is comfortably luxurious. The type of place where you wouldn't feel out of place just relaxing with a good book and a cocktail.
My only suggestion for improvement and this is not a complaint, is that the level of table service could be improved. The waiting staff sometimes appeared a little confused as to which tables to serve over whether or not the table had ordered food. In the same vein, the wait for cocktails or cappuccinos was quite long. However, it's not as if we were rushing out to do anything else! And the place we were waiting was absolutely beautiful.
And having said all that, without any prompting or encouragement from me, the staff went out of their way to ensure my wife's birthday was memorable!
The lodge is excellent. However, the park is short of animals to view. A nic elephant herd if you are lucky and good Rhinos but otherwise skimpy viewing.
Great room, great game drive,
Location far from pilanesberg park
Average food
Returned for Our 2nd stay at this great game reserve in last 3 years... as always great friendly and attentative service. Game drives excellent with very knowledgable guides.
Great Game viewing experience but...
Had 4 nights and whilest we didnt see big 5 (no buffalo or Leopard), we had some great game viewing experiences.
Nice 'service' from friendly staff at restaurant, but food quality and variety was the worst ive had in some 20 visits to game reserves...
Convenient location, but lack of food quality will stop me from returning
verified t.familyAug 26, 2019 From the moment that we arrived we had not one complaint, Jason was our guide and he was friendly, knowledgeable and a fantastic asset to Black Rhino.
The food and wait staff treated you like family.
Would recommend that you stay longer than 2 nights as most do, we stayed 5 nights and we were able to see 4 of the big 5.
verified t.partnerApr 23, 2019 Black Rhino is an excellent choice if you are looking for a wildlife rich environment within an easy drive of Johannesburg. With its own gate and low visitor numbers in this private concession the experience is personal and high quality. The main lodge is well planned and offers a range of spaces to relax and appreciate the opportunities to spot the locals as they wander past the waterhole. The accommodation is high quality and very comfortable, food surprisingly good and staff service efficient and well co-ordinated.
