Location is the highlight of this property, being right next to the beach and close to various restaurants and shops. However, Cleanliness is a major issue with dirty bathrooms, mold, and bugs reported in some rooms. Staff is a mixed bag with some being friendly and helpful while others are rude and unaccommodating. Room quality is poor with uncomfortable beds, thin walls, and lack of basic amenities like curtains and hooks. Check-in Experience is also hit or miss with some guests reporting smooth check-ins while others faced issues with staff and facilities.
Location
The location of the property was the most highlighted feature by the guests. It is situated right in front of the beach and close to various stores, cafes, and restaurants. The property is also conveniently located near bus stops and metro stations, making it easy to explore the city. Guests appreciated the safe and secure neighborhood and felt that the property was perfect for a summer holiday.
Cleanliness
Cleanliness was a major concern for guests who stayed at the property. Many guests complained about dirty bathrooms, clogged drains, and mold in the ceiling. Some guests also mentioned that the rooms were not cleaned properly and had sand on the floor. Guests felt that the property needed to improve its cleaning standards to provide a comfortable stay.
Staff
The staff at the property received mixed reviews from guests. While some guests found the staff to be friendly and helpful, others found them rude and unaccommodating. Some guests also complained about the receptionist being unprofessional and not knowing the rules properly. However, many guests appreciated the helpfulness of the staff and felt that they made their stay comfortable.
Room
The rooms at the property received mixed reviews from guests. Some guests found the beds comfortable and appreciated the air conditioning, while others found the beds springy and uncomfortable. Many guests complained about the lack of curtains on the beds and the thin walls, which made it difficult to sleep due to noise from adjacent rooms. Some guests also mentioned that the rooms were small and lacked proper ventilation.
Check-in Experience
The check-in experience at the property received mixed reviews from guests. While some guests found the process smooth and easy, others complained about the receptionist being rude and unprofessional. Some guests also mentioned that they had to wait a long time to check-in, which was inconvenient. However, many guests appreciated the 24-hour reception and felt that it made their stay flexible.
