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COUPLE
FAMILY
BUSINESS
GROUP
SOLO
3.5
Very Good
94 User Reviews and 164 Ratings
Location4
Room3.9
Food3.2
Amenities3.3
Hospitality3.7
Cleanliness3.9
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Guest Reviews
Terrible Stay
Rated 1.0 by Atul Kumar Shukla . Family Traveller . Nov 26, 2024
Already shared my experience this will be my last booking with mmt, no one called against the review
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Good Stay
Rated 4.0 by prakash sanghvi . Couple Traveller . Nov 03, 2024
Comfortable rooms. Cooperative team. Very much accessible to all important places with transportation
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Poor Stay
Rated 2.0 by Zeenat Jafar . Family Traveller . Oct 13, 2024
I booked because it was novotel and was very disappointed, hotel is undergoing renovation so lot of sound and the worst part was room carpets were smelling.
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Terrible Stay
Rated 1.0 by Rupali Chaudhary . Family Traveller . Oct 02, 2024
Hotel staff at novotel zurich airport said we do not recognize any booking made through make my trip, we fought for 1 and half hour. We could not get through any of your numbers to resolve and confirm them
will never again make any booking through you guys ever again and will make sure to spread this word around.
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Poor service - staff lacks empathy
Rated 1.0 by Kartik Patiar . Family Traveller . Oct 01, 2024
Very pathetic service. Staff is very unprofessional and rude. The breakfast counters are not refreshed regularly as well
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Excellent
Rated 5.0 by Piyush Sharma . Solo Traveller . Sep 17, 2024
Amazing experience. Good location. Well connected with train(just 20 meter)
good breakfast good rooms
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Good Stay
Rated 4.0 by SHAMANNA UDAY KUMAR . Business Traveller . Sep 12, 2024
Rooms are too small, we can stay good location, we didnt have food, we don't know much about food.
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Poorly maintained and managed
Rated 2.0 by Bhimesh Vudathu . Family Traveller . Aug 25, 2024
Very shabbily maintained, staff is so rude and unresponsive. No weighing machine in whole hotel and no iron press in rooms
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Convenient location and price
Rated 5.0 by XERXES ANKLESARIA . Couple Traveller . Aug 14, 2024
Very conveniently located and clean. Worth the price. Tram station right opposite the hotel allows connectivity across the city
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Poor Stay
Rated 2.0 by Pankaj Sood . Family Traveller . Aug 06, 2024
Stayed overnight in a superior room. Firstly, the hotel is under renovation/construction and no information was given to us about that. Gym was not working, one lift was converted into transportation lift, 6th floor where ironing board is kept was completely under repair. Overall dusty feeling. The toilet supplies were empty. Quite a run down hotel with no amenities. The staff does not show any extra care for members especially when they are not able to offer a proper product. I would never stay here again. Not a good thing for novotel brand.
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Comfortable stay
Rated 4.0 by Ria Nanda . Family Traveller . Jul 27, 2024
Good and comfortable stay with helping and happy staff. Good buffet. Near to airport and tram stop.
Superb experience and best in regard to connectivity as well and overall fantastic experience. Must visit place
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Average Stay
Rated 3.0 by Mahesh Narain Shukla . Family Traveller . Jul 14, 2024
Location-very good, with tram station at door-step
breakfast-good
amenities-renovation work was ongoing, so swimming pool, sauna etc all were closed (
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Average Stay
Rated 3.0 by siddu wali . Jun 20, 2024
Hotel was in construction process for key things such as lifts .. they didn’t have room service ; morning breakfast spread was very average for the price that they charge …
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Avoid it
Rated 1.0 by Sunilkumar Ratada . Group Traveller . Jun 16, 2024
Kid cause damages and for that we paid what they asked and then also they did racial discrimination with us. Service was bad and even room phone was also not working. Old hotel which looks like 2 star hotel.
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Unbearable nightmare: worst hotel stay ever
Rated 1.0 by Jitendra Kumar Jha . Couple Traveller . Jun 12, 2024
The hotel was supposed to provide the refilled water bottles in the room. However, when we came back at night, we were told that the staff forgot to keep the water bottle in the room & hence we were asked to collect it from the reception. Also, when we asked for towel, they said it was not available at the time of cleaning the room, hence, we can collect it from the reception. For some cutlery, also we were asked to collect it from the bar. There’s no room service available. My wife & i felt intimated with the behavior of the staff & in fact felt unsafe. We are never gonna recommend this hotel ever. If team wants additional details, me carrying cutlery from the bar to the room myself. This whole incident happened at around 10:45 pm on 10th june.
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Great location
Rated 3.0 by Faisal Jaleel . Family Traveller . Jun 06, 2024
Excellent location. Right next to the tram station - very easily accessible from the airport or zurich main station. However the rooms are very small and the whole hotel is undergoing renovation- so some drilling noise etc during the day. All the lifts are boarded up from inside - so gives the feeling of a construction site. Staff is pleasant. Also while they did not have a travel adapter, they have a charging tower with locker that you can leave your phone behind in.
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Comfortable stay good location.
Rated 4.0 by Ashwinkumar Tr . Family Traveller . Jun 02, 2024
Good location, tram station is just outside the hotel. With tram line 10 that goes to the airport and city centre. Rooms were comfortable. There was no room service.
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Good Stay
Rated 4.0 by Joveneshwar Dhaneshwar . Couple Traveller . May 28, 2024
Lovely Hotel Convenient Connectivity Great Breakfast Good guest supplies Superb Staff Easy checkout
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Novotel Zürich Messe
Rated 1.0 by Ambrish Damani . Family Traveller . May 26, 2024
Hotel under renovation half the things don’t work in the room. Staff also not supportive. Location is well connected. Parking is a rip off