farinaz.family_with_childrenSep 04, 2024 Very nice
The door to the room was unsafe, the metal plate was damaged, the room looks old, the neighborhood is messy
The hotel is very cozy, the staff is very nice and the breakfast is great Also I had a very awesome Turkish Bath. The room was cleaned but not
“ sparkly” The street outside my roo
was a bit noise at times.
jessica.familySep 22, 2023 Sinply do not book here. The photos and listing are misleading, the sheets are not changed - even after asking the hotel to change them twice - I had mould on my sheet and caught bed bugs. The cleaner never does a proper clean of rooms, there is no 'spa' or dining facilities and it is in a dirty, laneway in the backstreets of Taxim. Its noisy, the air-conditioning keeps breaking or switching on/off.....book anywhere but here!
jennifer.family_with_childrenApr 12, 2023 If you’re black do not I repeat do that book this hotel. The front desk was helpful and friendly but the room didn’t have any water or coffee etc. The bedsheets had stains. I saw the difference in treatment btw the white customers vs me ( Afro Latina). They say it’s a spa but they told me it’s not working. We wanted to use the remote and I had to give a deposit of 20 dollars to use it. Every time we shower the water would splash all over the floor bc the door of the shower did not closed. The place is decent if you’re on a budget but over all they are not friendly to black people.
mustapha.familyDec 29, 2021 First the hotel photo online is photoshopped,
The actual hotel doesn’t look anything like the photo online! It’s a decent looking hotel and it is on a very old little street.
The lobby is very small, but the manager “ Okan”, the receptionists, the girls who work at the breakfast buffet are all very professional and very nice and friendly people.
The owner of the hotel needs to better the breakfast buffet, they serve the SAME exact thing every morning! I have read reviews before I stayed there, and people say the buffet is delicious, i don’t know what’s their “ delicious “ is? Hhhh. Everything is pretty plain.
Mr Owner , if you read reviews, come on brother! Spend little more money and serve your guests better breakfast, it will make a huge difference!
The hotel area: I think if you are young and like to party at night , this is the area for you.
If you prefer family hotels and area , I suggest “Serkeci” area. Cleaner, and more convenient as you will be close to many other touristic places, and you will have the tramway! You won’t have to deal with the taxi drivers who will over charge you.
The stuff is great
However construction is going on
Spa is fantastic
Front desk person was awesome, he tried really hard to meet expectations but the property was not clean enough for the amount I paid during my stay…
The place was very good and wonderful the servicr was great and the place is clean and wide
Overall excellent only the wifi problem
The hotel staff is so friendly and the room is superb over all its excellent only the problem is internet wifi
verified t.familyJan 30, 2021 One of the best quality hotel in istanbul ,located 200 meters from taksim square , clean comfortable , the staff are so KIND AND AWSOME , very helpful and friendly . Okhan the manger is so Kind , Muhammet Yilmaz.... we were blessed with such service and great hotel 😊
Very cool Scandinavian type 60’s modern style. Great location in real neighborhood close to main square. Good price. Nice cafe space and private garden with cat family. Good breakfast included. But beware Taksim is kind of edgy seedy area so u have to want that.
Useless and unskilled customer service . I will advise people never ever choose a ebookers
I got a small room. Despite booking a superior. Quadraphoic room
Beautiful hotel
Would recommend it
Everything was great, staff were extremely friendly and helpful. Nice location with accessible to all area including metro ,airports transfer
OK but without nice servis
everything was fine, breakfast was ok too. the only problem, we asked them for sending us water, they said we dont have servis for water !
Hotel was fare below my expectations.
Staff were very good
If the good room is available you be lucky
Because the location is close to Taksim square and in quite alleyway
The good room with good view not normally available and has to make a fuss
