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You are booking hotel for more than 30 days

Review Of Ayla Grand Hotel0123401234

Al Murabaa, Al Ain

    User Ratings & Reviews

    Important information that you need to know before you book!

    • All
    • COUPLE
    • FAMILY
    • BUSINESS
    • GROUP
    • SOLO
    4.4

    Excellent

    25 User Reviews and 77 Ratings

    Location5

    Food4

    Amenities4.4

    Cleanliness4.5

    Value for Money5

    Child friendliness4.4

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    Guest Reviews

    Excellent Stay

    Rated 5.0 by Sodhi Ram . Couple Traveller . Sep 25, 2024

    Everything was so good and beautiful hotel location.

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    Highly recommend

    Rated 5.0 by Memoona Najib . Family Traveller . Jul 28, 2024

    Highly recommend and excellent service, staff is cooperative, near to mall and restaurants. Hotel also offer good food.

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    Excellent Stay

    Rated 5.0 by Irene Baitlon . Couple Traveller . May 11, 2024

    We stayed for an overnight with my husband. Room is spacious and clean. We were having many appointments so we were not able to explore the whole hotel and its amenities. But our room wise is already comfortable. Thanks to mahmoud and nasr who assisted us.

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    Good staycation experience al ain

    Rated 5.0 by Akhi Gopinadh . Couple Traveller . Mar 21, 2024

    Good and exalant staying experience. Very nice hotel with friendly staff. The stay at the hotel was very pleasant.

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    Good place

    Rated 4.0 by Sayali Naik . Group Traveller . Jan 11, 2024

    There is so much of wait time for elevator. Rest is fine. Staff is good and cooperative. Food was good

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    Average Stay

    Rated 3.0 by Riahad Nadukkandy Puthiyapurayil . Family Traveller . Oct 23, 2023

    I have booked three rooms for three families, confirmed with reception about the booking in advance as well. However when we reached the hotel on time for stay, they didn’t give the rooms on time. Also bed given was not sufficient to accommodate kids thought it was clearly mentioned in the booking. When asked reception staff about the same, the staff has informed us that this is all they can provide and complain anywhere, they don’t care.

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    Room great

    Rated 5.0 by Shouyu Shi . Solo Traveller . Oct 02, 2023

    I was too tired and only stayed in my room. The entire feeling inside the room is relaxing. Bed is comfortable. Bathroom is clean and towels are in good quality.

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    Good Stay

    Rated 4.0 by Sadiq Kazi . Sep 26, 2023

    Facilities are not good. The bed is very small and cushion of the bed is not soft

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    Very nice

    Rated 5.0 by Mohammed Irfan . Family Traveller . Jul 02, 2023

    Perfect place to stay very clean and luxury feel.

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    Poor Stay

    Rated 2.0 by Asmaa selim . Jun 27, 2023

    Facility

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    Excellent Stay

    Rated 5.0 by Ermina Mendoza . Jun 21, 2023

    Everything was excellent and value for money.

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    Good Stay

    Rated 4.0 by Rex Catabian . Jun 15, 2023

    What need to be improved are the following: There's no Laundry plastics, ironing board not good, bathtub is clean but, they have to check the shower holder because it is loose.. The ambiance is refreshing and the staff are friendly and their services is good🤩

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    Customer service

    Rated 5.0 by Hari Babu Pathak . Couple Traveller . Jun 11, 2023

    No need to write as everyone is perfectly professional. While checking i forgot my headphones and shoes and they called me right after they checkout the room that added good customer care as well.

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    Great place

    Rated 4.0 by Anjel May Baccay . Solo Traveller . Jun 06, 2023

    This hotel is awesome. My first time to book in here. The room is wonderful, clean, quiet, looks like its soundproof, huge too considering i booked a classic king room. I think its an interconnecting room. Its located in the first floor. Bed is big and so is the nice bathroom with bathtub, shower and toilet bowl area. If they could add some english movie tv channel like mbc, fox-movies cos there is few selection and mostly in arabic language. Hotel has sauna, steam, jacuzzi, pool and some restaurants. Its walking distance to al ain mall too. Staffs are smiling and welcoming, though i think the receptionist further should have given a briefing on the necessary things like time of breakfast, where will it be, opening and closing of pool and spa area, wifi password, what phone number to dial if you need something(its not written on the phone in the room) coz what i remember he repeatedly offered me is their spa discount coupon and said that i can’t have the food discount coupon coz i booked so me being quite annoyed i just went to the mall and ate there. Furthermore, i have to find my way to the elevator, i am not working in there, its my first time in that building so maybe they could show where is it right? like i have to go back in the reception to asks where is where and what is what. But with regards with the amenities, room, spa, sauna, steam, pool, gym area, it is very good.

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    Terrible Stay

    Rated 1.0 by Hilal Al Harthi . Jun 05, 2023

    Great location, spacious room, fast service.

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    Terrible Stay

    Rated 1.0 by Muhammad Hussain . Jun 02, 2023

    Very rude receptionist and dirty rooms

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    Definitely returning back!5 star

    Rated 5.0 by Alden Raul Falcao . Couple Traveller . Apr 23, 2023

    Had a wonderful stay here last week. All the amenities are well maintained and the staff are really good. Thank you to all the staff miss apple, ranjidh, jordan & madhu. We will be returning back.

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    Not worthy

    Rated 1.0 by Patvinder Singh . Couple Traveller . Mar 31, 2023

    Stayed for a night in 520 from 29. 03 to 30. 03, checked in late night and found chewing gum behind tea coffee counter, bunch of hairs under the writing desk, mold formation shower area near amenity holder. Also i have extended paid late check out until l 6pm which they they cannot make it to 6:05 pm. 5 mins is that big deal for them. No wine opener in the hotel.

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    Good Stay

    Rated 4.0 by Besty Sam . Feb 02, 2023

    Location - ayla grand hotel -alain excellent service. All the facilities is too o good. I loved it. Thankyou!

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    Best

    Rated 5.0 by abdul faisal . Couple Traveller . Dec 27, 2022

    The best option in a lain city

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