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You are booking hotel for more than 30 days

Review Of Holiday Inn Express DUBAI AIRPORT0123401234

Near Dubai International Airport, Dubai

    User Ratings & Reviews

    Important information that you need to know before you book!

    • All
    • COUPLE
    • FAMILY
    • BUSINESS
    • GROUP
    • SOLO
    3.8

    Very Good

    188 User Reviews and 477 Ratings

    Location4.1

    Cleanliness4

    Room4.4

    Food3.9

    Value for Money3.9

    Hospitality4.1

    Sort By:

    Guest Reviews

    Bf menu

    Rated 5.0 by V Bibin Paul . Couple Traveller . Jan 05, 2025

    Can change the morning breakfast menu sometimes, daily same bf was little boring. Rest all is fine nothing to complain about.

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    Average Stay

    Rated 3.0 by Nilesh Gonsalves . Jan 03, 2025

    I would have given a 4 star rating. But the breakfast at this place is to bland and dry and very little change in the non flour items. Though i do not ask for more indian dishes, some variety in the ones they made would be good. Seeing that a lot of indians stay there, it would be great to include something like idli/vada sambar

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    Great location! there is swimming pool though.

    Rated 4.0 by Ben Wickens . Solo Traveller . Dec 27, 2024

    Location is great as it is near the train station & airport. Amenities could have been more because there is no pool.

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    Excellent Stay

    Rated 5.0 by Venkatraman Seetharaman . Dec 21, 2024

    Location is near to the airport. Good front desk and room service. Location

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    Average

    Rated 3.0 by Raghubir Singh . Business Traveller . Dec 06, 2024

    Poor house keeping and cleaning service receptionist not picking any call if pick but not helpful buffet is good

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    Worth for money

    Rated 4.0 by Gopinath Radhakrishnan . Business Traveller . Nov 29, 2024

    Easy to reach airport! comfortable stay! airport drop off is very convenient. Staff’s are very friendly, check in and check out was fast.

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    Excellent Stay

    Rated 5.0 by Cyril Abraham Simon . Nov 26, 2024

    All staffs behaviour was good, all areas were clean & neat, breakfast was worthy & super, lots of parking also available.

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    Good Stay

    Rated 4.0 by Stephen Puthumana . Solo Traveller . Nov 22, 2024

    Great location for an early flight traveller's. The buffet was average. But the service was good in the bar. I was happy they gave a take out breakfast since i was leaving earlier than breakfast time.

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    Poor experience

    Rated 3.0 by Akshay Singhal . Solo Traveller . Nov 22, 2024

    The hotel room was very average. There was a weird noise in the room due to which i couldn’t sleep properly. The drainage in the bathroom wasn’t working properly, which meant the bathing area turned into a filthy pool very quickly. Bedsheets were not that clean. Furniture was chipped and seemed old. Not a great experience for the price.

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    Terrible Stay

    Rated 1.0 by Ajit Kumar Jain . Business Traveller . Nov 19, 2024

    This time was very bad experience in this hotel. Housekeeping staff's behavior was horrible. Whole hotel staff is on whatsapp group n share guests information each other n how they treat they guide each other

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    Value for money

    Rated 4.0 by Ashwani Kumar . Business Traveller . Nov 15, 2024

    Value for money, good staff, good food, good service, pickup & drop facility very good, gym very good

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    Excellent

    Rated 5.0 by Jabir Rahman Puthiya Thoppu . Business Traveller . Nov 14, 2024

    The stay was perfect and fabulous along with an excellent breakfast. The location is very easy access to metro and airport

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    Terrible Stay

    Rated 1.0 by JINESH JOSE . Nov 07, 2024

    Location fine. But mattresses are not good

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    Good Stay

    Rated 4.0 by JOOBI MENACHERY JOY . Nov 06, 2024

    Good

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    Terrible Stay

    Rated 1.0 by Divin Varghese . Oct 22, 2024

    holiday inn express airport dubai review unacceptable experience my family and i had a disappointing stay at holiday inn express airport dubai. despite its convenient location, the hotel's front office inefficiency and arrogance ruined our three-night stay. key issues 1.⁠ ⁠booking confirmation fiasco: the hotel denied my advance booking confirmation, requiring multiple calls to resolve on the day of check-in. 2.⁠ ⁠room allocation failure: requests for adjacent rooms were disregarded, with rooms assigned on separate floors. 3.⁠ ⁠housekeeping negligence: cleaning requests, including the "clean room" tag, were ignored. late-night cleaning pleas were rejected. 4.⁠ ⁠unsolicited wake-up call: a 6:30 a.m. wake-up call, not requested, disrupted rest after a late arrival. poor check-in experience upon 1 a.m. arrival, front office staff confirmed booking but delayed check-in with prolonged back-office conversations, showing no urgency or consideration for our family with three children. unacceptable service the front office's ineptitude and dismissive attitude made our stay unpleasant. significant improvements are expected. recommendations •⁠ ⁠improve front office communication and efficiency. •⁠ ⁠enhance staff training for empathetic customer service. •⁠ ⁠streamline check-in processes, especially for late-night arrivals. •⁠ ⁠ensure prompt addressing of housekeeping requests. •⁠ ⁠respect guests' rest by avoiding unsolicited wake-up calls.

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    Holiday inn excellent experience

    Rated 5.0 by Abdul Kalam Pandikasala Parambil . Business Traveller . Sep 26, 2024

    It was a good experience in customer and rich breakfast. The room are. Good and good staff. Airport pickup is an added support

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    Excellent Stay

    Rated 5.0 by Sonia Wadhwa . Family Traveller . Sep 15, 2024

    We had a great stay at this property. Good breakfast and hospitality makes us it a worthy property to stay near the airport

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    Rightly located classic stay

    Rated 5.0 by Anurag Dharmawat . Business Traveller . Aug 24, 2024

    It was a great experience for staying at this hitel. Purpose of ease of staying fulfilled completely as near to airport and convenient. Rooms are also good sized and well maintained. Recommend this as a perfect choice for all business visits

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    Comfortable stay

    Rated 5.0 by Pooja Chodhari . Family Traveller . Aug 18, 2024

    Quick check in and smooth check out. Nice runway view. Decent breakfast. Overall stay very comfortable.

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    Staying experience

    Rated 5.0 by Raja Ikram Ali . Couple Traveller . Aug 16, 2024

    It's nice to stay at this property staff was very good specially reception staff was very cooperative over all it's a great place to stay

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