Great - provided everything I needed - very comfortable bed and excellent all round facilities
Nice hotel, shame about the food options
Pleasant hotel, rooms are comfortable and the staff are very helpful when asked but won’t engage otherwise. self check-in takes ages, so I would advise doing online prior to arriving if possible. Food in the hotel is burger, pizza, hot dog and salads, so if you are over 18, then you’re probably going to eat out which means driving or going to the neighbouring hotel
Was moved to lower standard property Willows Training Centre due to low occupancy at Woodlands Event Centre, so didn't get to actually stay here. Weren't going to reimburse difference in room rate, but gave me upgraded room when I complained. Staff all friendly, obviously trying hard to be eco friendly.
A great and friendly oasis
I arrived late by arrangement and had a little difficulty finding the place at 1 am. The night manager was brilliant and welcoming - a trait I’ve encountered both times I’ve checked in late. Room amazing, spotless and comfortable with brew facilities. Well done all!
It was my first trip to somewhere I knew nothing about. I was en route north and needed to break my journey. Arrived at 2am to be met by the night receptionist who acted as though it was 11am. Charming, helpful and on the ball I regret not asking his name. I was expecting someone held asleep and looking like it; the reality was very pleasantly different.
The room was immaculate with everything I needed and the bed comfortable. Bathroom spotless and even zYorkshire teabags! Does it get any better. I slept like a log and left without breakfast which I regretted because it smelled good. Well done everyone involved in making my stay so good. I will be back.
geoff.partnerJul 02, 2023 The Event Centre was not open when we arrived. It took a while to find out that we had been transferred to the Waterfront Hotel. It would have been helpful to have been informed of this change in advance.
That being said, delightful staff on reception, lovely room, great to have access to 1Life included.
very nice place to stay all good
wayne.partnerOct 03, 2022 The shower wasn't working properly. The water was red hot and there were no instructions on how to turn the temperature down.
There were only 4 tiny milk sachets. We had to ask for more. Not exactly expensive to provide more in the room.
An ok overnight stay nothing special
What a really weird resort, not helped by the baron landscape. The Waterfront restaurant was nice, but such a shame that tbe lake has 2 massive electricity pylons going across it. The Woodlands event centre seemed to be being run by some very young staff. They were very kind and helpful but lacked knowledge and leadership. I would give it a 7 out of 10. Not enough food or staff at breakfast.
pauline.friendsJul 25, 2022 As described in a rural setting.
Surprised at calm modern interior- very welcoming- thou the reception area could be improved. Pete the gentleman upon our arrival close to midnight was wonderful.
the room it was very clean - as were the corridors when you walked through.
Only minus was we didn’t have AC in the room, thou they’re thoughtful enough to place an oscillating fan for you.
The bed was comfortable and slept through the night with noise- apart from the usual morning exiters!!! Would come again.
Loved the interior and furniture- got some nice selfies!
Can’t comment on breakfast as didn’t wake up early enough …
People friendly but issues
On arriving staff very friendly, room was dirty, tables had both dust and sticky bits on them. There was no tea, only coffee. Bed cushion were stained. We ate at the restaurant which was ok, but quite overpriced, as was breakfast, toasters too small for the bread.
Overall value for money was poor. Better options in the area with small b&bs etc.
Good location, very quiet, recently refurbished perfect for an overnight stay.
A little bit disappointing
Overall the hotel was very clean and tidy as it is still quite new. Bed was comfortable and coffee making facilities were good and room was well equipped for business. Stay was let down by lack of knowledge by some staff and heating and shower broken, also the shower water pressure was abysmal for such a new facility.
Very pleasant stay at the hotel, all the facillities were clean, staff were very friendly. Nice open bar area and some table tennis and crazy golf at the weekends if you've got some time to kill.
Rooms were nice, bathrooms looked modern and seem to have been recently refurbished. Only complaint would be the room felt a bit hot and if you're the road side of the hotel there's a bit of traffic noise if you have the windows open. Close to plenty of things to do so i'd recommend it.
Stayed for one night from the moment i arrived i was welcomed with 2 polite receptionist who informed me of meal times, how to book. Allocation of my room i felt very welcomed.
My room was spotlessly clean the furnishings the bedding are of top quality and i slept the best sleep in a very long time. I will definitely be booking again amazing hotel and staff.
Very disappointing, pretty soulless place ok if you just need a bed for the night , although I wouldn’t pay more than £60 for the room
It was an excellent stay very friendly and very clean.
It was very good. All the staff were so friendly and made our stay special. Our oom was a bit tired but everything was there that we needed.
I was working 1mile from hotel so location was key. A few nice pubs nearby - 10/15 minute walk. Very comfy hotel and big bed. I’m definitely going to stay here again
