jamilah.familyNov 26, 2024 In one of my rooms the heat was messed up and loud but I like the fact that they did try to accommodate me when I told them my concerns
Wednesday was good and comfortable the lady there I don't know how to pronounce her name starts with AB at the Southfield location love her energy and she makes or tries to make sure you as a customer is well taken care of...
wardell.partnerOct 18, 2024 The location is excellent. Everything I needed I found was very close to the hotel.
Good location and parking.
pangi.partnerSep 24, 2024 The facility was quite old but well managed.
Breakfast should be clean.
Everything needs cleaned better, inside and outside. Rooms need to be updated. “Provided breakfast” was trash. I wouldn’t have feed that to wild animals. Required to pay security deposit, but rooms smell like cigarette smoke.
No covers. Jelly all over light switches. Dirty, dusty and mold on ceiling bathroom
jerome.partnerAug 18, 2024 It’s cool
staff was very courteous and helpful
The bathroom toilet needed to be cleaned much better, the bathroom floors were sticky and not clean.
The room was dated and old. Paint chipping everywhere. Visible dirt. Food smeared on the walls. Went for breakfast at 640, opened at 630. There was no one there eating but very little food. No drinks.
I almost turned around when i got out of the car as i should have.People in front of the door smoking marijuana a group of young adults sitting in the lobby having A loud discussion and I had to wait for someone to come check me in. The carpet smell dirty, and the place looked outdated But I was outdone when I laid down and started getting bit multiple times by what I’m assuming or bedbugs I checked in around midnight and was out of there by 4 AM never again
arthur.familyJul 23, 2024 Wow - where do I begin. Stay started with need for additional towels. We had three guests and two towels. Called desk and told no extra towels. Sat on beds and realized we had just sheets and a thin bed cover - no blankets! Woke up at 2 am with yelling and cussing in courtyard right below our room. Called desk with no answer then walked to desk only to find clerk arguing with guest over a missing shower curtain. Clerk told is to call police. We waited from 2:30 to 4:30 for police. They escorted the person off premises. Went back to bed with a blanket I pulled from my vehicle at 5:00. Wend down for breakfast at 8:30 only to hear another guest arguing with clerk over taking food back to her room. Please please PLEASE AVOiD this mess of a hotel. Terrible start to our summer vacation!!!
Staff was very rude and had a hard time communicating. We checked in and there were working girls getting rooms. It took so long one of the girls was finished with 2 men before we got our room. Then they gave me the wrong room and argued that i was wrong. We finally got the right room and it smelled like cigarettes and the air barely worked. One of the worst hotel experiences we have ever had.
Enjoy my stay there. Everything was outstanding.😊😊😊.
